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Review Of Swiss-Garden Hotel Melaka0123401234

Malacca, Malacca | 6.1 km drive to Malacca Airport (MKZ-Batu Berendam)

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    User Ratings & Reviews

    Important information that you need to know before you book!

    • All
    • FAMILY
    4.3

    Excellent

    2 User Reviews and 7 Ratings

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    Guest Reviews

    Very good hotel

    Rated 4.0 by Prasanta Das . Family Traveller . Oct 03, 2024

    Hotel was very good. And nice place inside of malacca river. Night view is very good balcony view is really nice. Gym and pool in 9 th floor.

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    Great Hotel but very poor service

    Rated 3.0 by Prajnya Padmanand . Family Traveller . Apr 23, 2019

    We reached Hotel at 11:00 PM with 4 year old kid front desk work was for 10 minutes and they gave us Key to our room which was in 21 floor. After reaching our room, we saw our key was not working, we had to wait for more than 30 to 45 minutes to get security to reach and open the room door for us. Same issue happened next day after returning to Hotel but this time for longer period of almost 1.5 hours after which we lost patience and told them to change our room. Meanwhile, iron box was not working and when we told to change, they took our iron box and never got new one. There was no room service menu, we asked for it and waited for 45 minutes after which we went out had food and returned but still menu was not given. Overall excellent Hotel but horrible service.

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