Except no toothbrush.
Water heater no really hot
Fair deal for the moderate price. Good for a night or two sleep if you want to have a low budget stay. Location is within walking distance to Dataran Pahlawan Mall which is good for shopping and dining. Staff is friendly and helpful.
shorted a bit, but ok room
Did have difficulty at check in as my laptop was still in the car. I had booked 2 rooms but the hotel said I had only booked one. When I finally got to my computer my receipt showed 2 rooms. Which they did let me have but the price went up $10.
First of all this property should not falls under "Hotel" category. Motel would be a better one.
1. While on our way to the hotel, we called the property several times no pick up.
2. Checking in prosess was horrendous. No receptionist. We keep pressing the bell for at least 5-10 minutes. Finally one lady came down with unfriendly gestures.
3. We were told to accept two twin beds instead of one double we booked earlier. Insisted for a double but was told we couldn't choose, as we are under Expedia low price. We have to accept what is given. We want to reiterate here that we are paying guests and not staying for FREE, so should not be treated this way. Expedia needs to investigate on this please. We insisted that if we were not given double, we would like our money back. Finally she released the double room.
4. Room conditions:
- bedsheet was dirty lots of black dark spots
- pillow cases are with dark stains
- pillow with blood stains
- blanket with lots of hairs
- headboard full of dusts
- low water pressure
- dirty towel
- aircond swing function not working and emit noises
- no sound proof - neighbour talking and laughing, phone ringing, vacuuming, can hear them loud and clear
- got a room on the second floor, it's very tiring though to walk up two floors with luggages and no one of their staff helping
5. The main hotel door will be closed after like 3pm/4pm and the staircase to your room is not connected to the hotel. The side door is open 24 hours and no security guard.
Booked 2 rooms but when i arrived, only 1 room in the system. Had to cancel it last minute cuz dont want to stay separate hotel with my friends.
good location and near to shopping area..can find many restaurant nearby..however, there is no soap and aircond remote not functioning..but i cant expect more. you get what u pay..
Budget hotel but cleanliness was so so, somemore got a lots of ants in the room
Staff not friendly and the room hot clean
The service and the receptionist totally out
No hospitality
Close to town centre and lots of eating place nearby.
For the price, the overall services and our experience was very acceptable. The only challenge being parking.
we booked 3 quadruple rooms and the rooms were all spread out on different floors. No lift or porter to help us carry our luggage to 2nd floor. Worst is all the 3 rooms have ants underneath the mattress and housekeeping does not have spray to kill the ants. They responded with a broom to sweep only. and 1 of the rooms has cockroach. I will not stay in this hotel in future.
Water pressure in the bathroom quite low
Receptionist girl not friendly and no smile.
Hotel staff okay . Room cleanliness comfort was bad. Air con not function well
