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Thamel
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Lazimpat, Kathmandu | 1.1 km drive to Narayanhiti Palace Museum
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Guest Reviews
i didn't stay there bcoz of bad odor coming and rooms not up to standard. asking refund
Rated 1.0 by Anil Talwar . Family Traveller . Jun 29, 2023
very bad property. rooms stinking. odour bad in rooms. I’ve stayed at hundreds of hotels over the years, both for review purposes and general travel, and across the spectrum from hostels to best-of-the-best five-stars. Not once have I encountered a hotel that would give anyone the frankly bizarre impression that they can’t go down to the front desk to make a request. In other words, the problem here is most likely you, not the alleged “bad hotel,” and I suspect there’s quite a bit more to this tale than you merely “going down to ask for stuff.” Did you perhaps go down more than a few times to “ask for stuff”? Or dozens of times? And what, specifically, were you asking for? (considering there’s not a whole lot of “stuff” a front desk clerk can access) Any chance you were bored and decided to pepper the front desk clerk with an endless number of inane queries that have nothing to do with their job or scope of knowledge? Finally, I’m baffled what “then come to check you out” means, but no, you can’t get a refund solely on the basis of “stuff-asking” – and definitely not if you spent multiple nights at the place. When people travel, they forget things. Hotels know this, and will usually keep a stock of common toiletries for when guests ask. The front desk agent may not be able to deliver things you have asked for immediately, or may ask you to come get them. I have a hard time believing though, that they told you not to come down at all. Even if you had become a pain by asking for things repeatedly, most would never say so. If there is something wrong, say so right away. Give them the chance to compensate you. If it's in the evening after t Don’t expect a refund, mostly, you won’t get it unless something serious happens during your stay. If it’s a bad hotel, why did you book it in the first place? Secondly, if there are things you are not happy about, please consider bringing up the issues with the front desk or the manager on duty. They will most likely address your concerns and find a win-win situation that will leave everyone happy.
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Service is good
Rated 3.0 by chaliyil sadhik . Business Traveller . Dec 09, 2019
Property is in old traditional hotel.
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Best and awesome
Rated 5.0 by shraddha zargar . Sep 25, 2019
I just loved the hotel in totality. Food, customer service, and amenities were explicit. Thank you.
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Relaxing stay
Rated 4.0 by Neha Wadhawan . Business Traveller . Sep 17, 2019
A nice quiet hotel with excellent staff.
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Excellent Stay
Rated 5.0 by KAPIL JAIN . Feb 21, 2019
Comfortable stay good food and best service
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Peaceful and Relaxing
Rated 4.0 by SATHYASREE . Couple Traveller . Sep 14, 2017
The location of the hotel is great, we had a great room and we got value for money as we booked through MMT. The food was average and we didn't enjoy it much. The ambience helped us relax and enjoy. I would recommend this hotel.
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Not recommended
Rated 1.0 by Arvind Kumar Agarwal . Solo Traveller . Jun 14, 2017
One shouldn't actually call this a hotel. First I was given a room in which bathroom was so small that one can't even stand in it forget about bathing. I asked to change the room and they gave me another were bathroom was fine but power points were not working, no milk or coffee but only two tea bags and some sugar. I asked for these but that was never provided. I ordered some food and it was so bad that one can't really eat that. While check-out they included items that I never ordered and when I objected they took the right amount but didn't provide a bill for the same. I will not stay at this place ever again even for FREE.
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It was decent
Rated 3.0 by Arnab Mishra . Group Traveller . Dec 10, 2016
The hotel is a t prime location and the staff is quite polite. However the food in their restaurant is very bad and is very less in quantity. Rooms are good and rest of the interiors are nice. It has a WiFi issue in the room but overall I will give it 3. 9 star.
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Mixed experience & nice hotel
Rated 4.0 by Samir Bhargava . Couple Traveller . Oct 27, 2016
It was mixed experience. Hotel is nice, located in easily reachable place. Paid services were excellent. But complementary services like team was not available. But overall, the my stay with Manaslu was good..
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