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4.1
Very Good
17 User Reviews and 54 Ratings
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Guest Reviews
Terrible Stay
Rated 1.0 by Siddhartha Modepally . Nov 19, 2024
1. 1. 5. My stay at double tree by hilton was very good as i had no additional issues at the property or any kind of trouble by the staff regarding my booking. But both my other stays at aloft langkawi and singapore i had so many additional charges made by the hotel additional to what extra charges were mentioned on my booking receipt and was denied the room if i did not pay
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Terrible Stay
Rated 1.0 by Avinash Kk . Nov 11, 2024
There was no in room service which is the biggest disappointment. Breakfast was bad. The room provided had faulty switches & i had to ask for a change. So overall it was a terrible stay.
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Good Stay
Rated 4.0 by Sarada Prasanna Tripathy . Oct 26, 2024
The rooms were cozy and the food was tasty. The breakfast is well spread with lot of indian options.
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Aloft Singapore Novena by Marriott has replied on Nov 22, 2024
Dear Sarada Prasanna Tripathy,
Thank you for sharing your kind words of appreciation with us.
We are delighted to know that you have enjoyed our rooms and food offering.
We look forward to welcoming you back for another visit with us if your travel brings you back to Sin... Read more
Wonderful stay for 9 days
Rated 5.0 by Sabitha Pandit . Family Traveller . Oct 18, 2024
Enjoyed our stay. Extremely friendly staff and very neat rooms. Location is bit away from mrt. Hotel runs shuttle at regular intervals. Nice location
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Aloft Singapore Novena by Marriott has replied on Nov 22, 2024
Dear Sabitha Pandit,
Thank you for taking the time to share your feedback with us.
We take great pride in delivering exceptional service to our guests, and your feedback go a long way towards reaffirming our effort in delivering a great guest experience.
Looking forward ... Read more
Excellent Stay
Rated 5.0 by Satyabodha Maralihalli . Oct 10, 2024
Excellent stay. There are 2 wings east and west separated by 50 meter distance. The rooms were nice and the service was fantastic. Indian breakfast is available in breakfast buffet. Close by indian restaurants and one just behind west wing. 7 by 11 next to hotel and few other stores in mall next to hotel. Definitely recommend for family vacation
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Aloft Singapore Novena by Marriott has replied on Nov 22, 2024
Dear Satyabodha Maralihalli,
Thank you for choosing Aloft Singapore and sharing your stay experience.
It is fantastic to know that you have enjoyed your stay with us. It is always great to see our guests leave with such positive memories.
Looking forward to welcoming you... Read more
comfortable and cozy
Rated 4.0 by Hitesh Kumar LNU . Family Traveller . Oct 07, 2024
Stayed at Aloft Novena for 2 nights while exploring Singapore. stay was comfortable thanks to superb bedding and linens. Breakfast was amazing with sufficient vegetarian options considering we are in singapore 😉
Aloft is next to a shopping mall which is very convenient. the only negative I'll highlight is their restaurants closes at 11pm and impossible to order food. in room dining should be 24x7 for a 4+ star hotel.
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Aloft Singapore Novena by Marriott has replied on Oct 15, 2024
Dear Hitesh Kumar LNU,
Thank you for choosing Aloft Singapore and sharing your stay experience with us.
It is great to know that you appreciate our bedding and breakfast offering. We are also glad you found our nearby shopping mall convenient.
We appreciate your feedb... Read more
Hotel is good, but mm t team in india no support at all i called 5 times had to talk 15 minutes each or more ! after 3 days they had no records, 3rd day evening i called again now finally they said it’s not possible. It’s such an awful situation for a regular customer like me, i book a lot from mmt, i might to switch now another portal soon ! so bad customer service at mm t
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Aloft Singapore Novena by Marriott has replied on Sep 18, 2024
Dear Bhuwan Pande,
Thank you for choosing Aloft Singapore and sharing your stay experience with us.
We are glad to know that you had a good stay with us despite the concerns mentioned.
Looking forward to welcoming you back for another visit with us.
Sincerely,
Eric ... Read more
Excellent Stay
Rated 5.0 by pragati pandey . Aug 21, 2024
Very nice hotel, comfortable stay, clean and hygenic, room size was perfect. Indian vegetarian food was available in breakfast buffet. They had a free shuttle service to nearest station. Also this hotel was near to all main tourist spots. Overall very comfortable and happy stay.
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Aloft Singapore Novena by Marriott has replied on Sep 18, 2024
Dear Pragati Pandey,
Thank you for sharing your wonderful stay experience with us.
It is fantastic to know that you had a great time with us. We strive to provide an exceptional service for all our valued guests, and we are delighted that we made it happen for you.
Looki... Read more
Highly recommended for those travel-ling to singapore
Rated 4.0 by Shalin Mukesh Kumar Jain . Family Traveller . Aug 20, 2024
Hotel location is great, food was nice and staff was friendly they also provide shuttle service. Overall a great stay
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Aloft Singapore Novena by Marriott has replied on Sep 18, 2024
Dear Shalin Mukesh Kumar Jain,
Thank you for sharing your pleasant stay experience with us.
We are absolutely delighted to hear your wonderful words of appreciation.
Looking forward to welcoming you back for another delightful visit with us.
Sincerely,
Eric Thye
Di... Read more
Good hotel, great stuffs
Rated 4.0 by Tenpe Gyaltsen . Family Traveller . Aug 16, 2024
Good hotel, good area. Nothing special. Best thing about hotel is the staff. Start from receptionist to restaurant staff very polite n helpful.
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Aloft Singapore Novena by Marriott has replied on Aug 21, 2024
Dear Tenpe Gyaltsen,
Thank you for sharing your kind and genuine feedback with us.
It brings us immense joy to know that we were able to provide you with an excellent stay experience. We take great pride in delivering exceptional service to our guests, and your feedback ser... Read more
Good place
Rated 5.0 by Sandeep Modak . Business Traveller . Aug 12, 2024
Excellent service, awesome rooms, perfect location for work travel, family stay, group travel. For indians, there’s indian restaurant too with scrumptious preparations
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Aloft Singapore Novena by Marriott has replied on Aug 14, 2024
Dear Sandeep Modak,
Thank you for sharing your wonderful stay experience with us.
We are delighted to hear your kind compliment. Our team is indeed committed to providing an exceptional experience for all our esteemed guests.
Looking forward to welcoming you back for ... Read more
Excellent Stay
Rated 5.0 by Johnson Nadar . Family Traveller . Aug 07, 2024
It was a wonderful stay with my family. Hotel ambience and rooms are super good. Staff is very polite and approcahble
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Aloft Singapore Novena by Marriott has replied on Aug 14, 2024
Dear Johnson Nadar,
Thank you for taking the time to leave us a review.
We are thrilled to know that you had a wonderful stay with us. Your kind words of appreciation go a long way towards reaffirming our effort in delivering a great guest experience.
Looking forward ... Read more
Good Stay
Rated 4.0 by Vishal Deora . Family Traveller . Jul 06, 2024
Stay was good but makemytrip took my booking for 3 adults and had to pay at hotel again for the 3rd person. Better to book with hotel directly
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Aloft Singapore Novena by Marriott has replied on Jul 31, 2024
Dear Vishal Deora,
Thank you for taking the time to leave us a review.
We are glad to know that you had a good stay with us. We seek your kind understanding that extra person charges apply based on the booking policy.
Looking forward to welcoming you back for another vis... Read more
My stay at aloft was great
Rated 5.0 by Vinay Kumar M . Family Traveller . Jul 02, 2024
Hotel rooms are clean, spacious and stay is comfortable. Food choices and spread could be better. Hotel staff are very cooperative
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Aloft Singapore Novena by Marriott has replied on Jul 31, 2024
Dear Vinay Kumar M,
Thank you for sharing your stay experience with us.
We are pleased to hear your kind words of appreciation. We have noted and shared your feedback on the food offerings with our culinary team for improvement.
Looking forward to welcoming you back for ... Read more
Great stay at aloft
Rated 5.0 by Sayan Das . Business Traveller . Apr 23, 2024
The hospitality was amazing, staff at reception were very nice, check-in process was super fast and smooth. Rooms were very neat and clean, the daily service was unparallel
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Aloft Singapore Novena by Marriott has replied on May 08, 2024
Dear Sayan Das,
Thank you for sharing your fantastic stay experience with us.
We are humbled to hear your recognition on our hospitality and cleanliness. Your kind words of appreciation go a long way towards boosting our team’s morale.
Looking forward to welcoming you ba... Read more
Awesome stay
Rated 5.0 by raman merwade . Family Traveller . Mar 19, 2024
Had a great and fantastic time at aloft novena. The staff is extremely courteous and the stay was very relaxing
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Aloft Singapore Novena by Marriott has replied on Mar 26, 2024
Dear raman merwade,
Thank you for sharing your amazing experience from your recent stay.
We are thrilled to know that you had a fantastic time with us. Our team is indeed committed to providing an exceptional stay experience for all our valued guests.
Looking forward to ... Read more
Good stay
Rated 5.0 by Subha Das . Family Traveller . Mar 05, 2024
Nice hotel staff are ready to serve u with big smile. It was my family trip. Need more indian menu to add in breakfast
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Aloft Singapore Novena by Marriott has replied on Mar 14, 2024
Dear Subha Das,
Thank you for sharing your pleasant stay experience with us.
We are delighted to hear your kind words of appreciation on our hospitality.
We have noted and appreciate your feedback on the breakfast menu. It is through feedback like yours that we can co... Read more
