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You are booking hotel for more than 30 days

City Centre Hotel Near Mustafa Centre, City Square Mall

Review Of Novotel Singapore on Kitchener0123401234

Little India, Singapore | About a minute walk to Mustafa Centre | 15.5 km drive to Seletar Airport (XSP)

    User Ratings & Reviews

    Important information that you need to know before you book!

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    • COUPLE
    • FAMILY
    • BUSINESS
    • GROUP
    • SOLO
    4.1

    Very Good

    688 User Reviews and 1157 Ratings

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    Guest Reviews

    Average Stay

    Rated 3.0 by Rohan Banga . Dec 31, 2024

    I recently stayed at novotel on kitchener, and while the overall stay was comfortable, the service left much to be desired. The room itself was clean and well-maintained, providing a relaxing environment. However, the room service was disappointing. Requests were either delayed significantly or not fulfilled at all, which was frustrating and impacted the overall experience. Additionally, the breakfast buffet was quite average. The variety was limited, and the quality of the food did not meet expectations for a hotel of this standard. Although the stay was comfortable in terms of accommodation, the lack of attentive service and mediocre dining options show that there’s definitely room for improvement.

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    Not so welcoming

    Rated 3.0 by rohit kamal . Family Traveller . Dec 30, 2024

    Property and location were good but overall the hotel lacked the sense of hospitality. Apart from the front office folks, majority staff was rude

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    Great option for indians traveling to singapore. Close to indian restaurants

    Rated 4.0 by Lalit Bhimani . Group Traveller . Dec 30, 2024

    Great location for indians travel-ling to singapore with close proximity from indian restaurants. Proximity to all other major tourists attractions. Old age & child friendly

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    Awesome hotel

    Rated 5.0 by Anirban Shome . Family Traveller . Dec 29, 2024

    Good location, clean and well maintained hotel. All basic ameneties in place. Service is fast and timely.

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    Stay at novotel kitchener rd singapore

    Rated 5.0 by Goutam Joardar . Family Traveller . Dec 28, 2024

    Prime location: situated in the heart of little india, the property offers easy access to indian restaurants, mustafa centre (24-hour shopping paradise, and nearby mart stations, making it ideal for exploring singapore. Indian-friendly cuisine: the breakfast spread includes a variety of indian options such as parathas, dosas, and curries, catering to indian guests' preferences. Comfortable rooms: the rooms are well-designed, spacious, and equipped with modern amenities, ensuring a relaxing stay. Warm hospitality: the staff is courteous, helpful, and attentive to specific cultural needs, adding a personal touch to the experience. Family-friendly: with a dedicated kids' play area and a large swimming pool, it’s a great choice for families traveling with children. Clean and well-maintained: the property maintains high standards of cleanliness and hygiene, ensuring a pleasant environment. Shopping and cultural proximity: the location is perfect for experiencing singapore's indian culture, with temples like sri veeramakaliamman and authentic street shops nearby. Value for money: compared to other central properties, novotel kitchener road offers excellent amenities at competitive prices, especially for families or groups. Convenient transportation: close proximity to farrer park mart station allows seamless connectivity to tourist spots like marina bay sands, sentosa, and orchard road. Ideal for business and leisure: the hotel caters to both business travelers with meeting rooms and leisure guests with its recreational facilities, making it a versatile choice.

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    Excellent Stay

    Rated 5.0 by Parag Murlidhar Patil . Dec 26, 2024

    Good location, easy access to farer park mrt and lots of indian restaurants nearby. There is also a mall right across

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    Excellent Stay

    Rated 5.0 by Thangaraja Chinnasamy . Dec 25, 2024

    Good stay very near to indian hotels and restaurants

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    Best stay in singapore

    Rated 5.0 by BALAKRISHNAN ANANDAPADMANABAN . Family Traveller . Dec 23, 2024

    Our stay in novotel was one of the best experiences in singapore. They gave us a early checkin upon request through email, the breakfast spread was very good, they cleaned the rooms everyday and the staff were very courteous in helping us with queries

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    House keeping and cleaning issue

    Rated 3.0 by Adesh Sharma . Family Traveller . Dec 23, 2024

    House keeping is not good, very bad service for initially 4 days and after complaining multiple times action was taken by hotel staff

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    Excellent Stay

    Rated 5.0 by Ashwin Kumar R Reddy . Business Traveller . Dec 21, 2024

    A great stay which is close to little india. Mart just a minute walk from there

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    Ideal stay for veg indians

    Rated 5.0 by Rajesh Kumar Garg . Group Traveller . Dec 20, 2024

    This is ideal stay for indian families. We have reasonable veg and non veg restaurants in close vicinity. Some are purely veg like - mtr restaurant. This restaurant is located near a very attractive temple. We mostly had south indian food there and it was value for money. The hotel is well connected. Singapore metro station - farrer park is just across the road located inside city mall. Metro is well organized and covers most of tourist attractions. You can save extra sgd if you travel by this metro (mrt)

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    Wonderful and comfortable stay

    Rated 5.0 by Pinki Sharma . Family Traveller . Dec 17, 2024

    I stayed with family at novotel in singapore and we had a really good time. The staff is very helpful and they also helped me arrange a special surprise for my family. The rooms are spacious and clean and the service is very quick

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    Excellent Stay

    Rated 5.0 by Gopalaswamy Cheluvarayaswamy . Family Traveller . Dec 16, 2024

    Very well located, clean rooms. Everyday cleaning and change of towels and coffee accessories. Transport facilities like bus, metro, taxis are excellent. For poor eaters breakfast is expensive as all restaurants are within 2 minutes walk at 30% cost. Staff are very helpful without any expectation. Enjoyed four nights stay from 9th to 13 th december.

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    Terrible Stay

    Rated 1.0 by Sejal Palod . Family Traveller . Dec 14, 2024

    Lack of staff for luggage drop to room and in the dining area. Stay clear of the person named john at the reception. He is terrible and will treat you with utmost disrespect. No variety of indian food in the breakfast. Menu remains the same on a daily basis. Location however is a plus. It is near to metro station and indian food joints.

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    Terrible Stay

    Rated 1.0 by Sejal Palod . Family Traveller . Dec 13, 2024

    As soon as we arrived, we met john at the reception who after checking the booking told us that we would be charged $300 if there is any sort of stain on the bedsheet. Instead of greeting us, he made a grumpy face and said that if there is any damage to the room, he will charge us money. Never ever this was the first line when we went for hotel check in. Moreover, we booked this hotel for good indian breakfast but the options are too limited and lacks taste. Despite 90% of their guests are indian, still they discriminate between indians and people of other nationalities. Breakfast is till 10:30am but they stop refilling food by 10am. Rude staff and poor amenities. They do not provide body lotions etc. No one will come to drop luggage till a couple hours. I had to go get the luggage myself which they had conveniently parked in the luggage room near reception. Don't book this place unless you get it in dirt cheap price because it certainly does not fulfill even the basic expectations.

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    Had a good stay

    Rated 4.0 by Rohit Singh . Family Traveller . Dec 11, 2024

    Overall my experience was good as of i already cancel-led one of my bookings after staying one day at different hotel.

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    Excellent hotel for family stay

    Rated 5.0 by Bhawani Shankar Sharma . Family Traveller . Dec 04, 2024

    It was indeed a memorable stay. Staffs were polite. Everything was upto the mark. Breakfast cud have been better in terms of variety on all different days. Taste was good.

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    Good Stay

    Rated 4.0 by Siddharth Aggarwal . Dec 03, 2024

    comfortable stay, room quality was good too. breakfast was delicious ❤️

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    Stay

    Rated 5.0 by Vishal Dhote . Family Traveller . Dec 02, 2024

    It was a nice stay. The breakfast menu was nice and kid friendly. The check in process can be improved little bit.

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    Good hotel novotel singapore

    Rated 5.0 by Vishal Sunderlal Jain . Family Traveller . Nov 30, 2024

    Very good hotel, near to indian restaurant, nice family room. Staff was also good. Room service, cleanliness was excellent. Room were spacious and its family freindly. Will recommended for family goers. Check in and check out was also smooth.

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