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COUPLE
FAMILY
BUSINESS
GROUP
SOLO
4.1
Very Good
288 User Reviews and 464 Ratings
Location4.4
Room4.2
Food3.7
Amenities4
Hospitality4.2
Cleanliness4.2
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Guest Reviews
Excellent Stay
Rated 5.0 by Sanjay Ahuja . Family Traveller . Dec 26, 2024
Excellent stay and good location, ideal for family stay. Food was good and staff were great as well.
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Ramada Colombo has replied on Dec 30, 2024
Dear Sanjay,
It's with great pleasure that we respond to this feedback as we always expect our guests to leave our property with maximum satisfaction!
We are pleased to hear that your stay with us was enjoyable! Thank you for taking the time to share your sentiments with us! W... Read more
Good Stay
Rated 4.0 by Srinjoy Bagchi . Dec 26, 2024
Hotel is well located near galle face beach. Food options are good
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Ramada Colombo has replied on Dec 30, 2024
Hi Srinjoy,
We are pleased to hear that you enjoyed the stay with us. Ramada by Wyndham Colombo team always expect our guests to have a memorable stay.
Thank you for taking the time to share your feedback with us! We shall ensure that your next visit would set new standards o... Read more
Poor Stay
Rated 2.0 by Puneet Gandhi . Dec 25, 2024
They gave a smoking room to a family
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Ramada Colombo has replied on Dec 30, 2024
Dear Puneet,
Thank you for choosing Ramada by Wyndham Colombo for your stay!
Firstly, we’re thankful to you for taking a moment to share your sincere feedback with us. Whilst thanking you for sharing your valuable input with us, we hope you give us another opportunity in the ... Read more
Excellent
Rated 5.0 by Amalendu Choudhury . Business Traveller . Dec 16, 2024
It is a great hotel. Amenities are good. Food quality is very good. Ambience is good. Overall this is a good place to stay.
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Ramada Colombo has replied on Dec 26, 2024
Hi Amalendu,
It's with great pleasure that we respond to this feedback as we always expect our guests to leave our property with maximum satisfaction!
We are pleased to hear that your stay with us was enjoyable and you loved the servings at the hotel! Thank you for taking the ... Read more
Excellent Stay
Rated 5.0 by Harsh Bhatia . Nov 22, 2024
Amazing stay, greta property, super clean and large swiming pool, very elegant neighbourhood. Beach area was excellent with great sunset. Very scenic beauty
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Ramada Colombo has replied on Nov 25, 2024
Hi Harsh,
It's with great pleasure that we respond to this feedback as we always expect our guests to leave our property with maximum satisfaction!
We are pleased to hear that your stay with us was enjoyable and you loved the facilities as well the centralized location! Thank ... Read more
Excellent Stay
Rated 5.0 by Suri Venkata Kalyanchakravarthy . Nov 08, 2024
Nice location, we can walk to the beach for a morning walk. Good food in room service and in the restaurant. Breakfast buffet spread is good and tasty. Reasonable price for the room and checkin and out process was smooth
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Ramada Colombo has replied on Nov 08, 2024
Dear Suri,
We are pleased to hear that you enjoyed the stay with us. We are happy that you enjoyed the centralized location, the service as well the food servings. Ramada by Wyndham Colombo team always expect our guests to have a memorable stay.
Thank you for taking the time ... Read more
Terrible Stay
Rated 1.0 by Animesh Das . Nov 01, 2024
It was not so nice experience as while checking out we discovered that our mobile phone which was in the hotel room was stolen. When we enquirer the hotel staff they doesn't seems to be helpful. It was very strange and terrible feeling. Although room were clean but breakfast seems to be separate and has to be paid in the table only. Food variety was not that much and they are spicy not so good for family and kid
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Ramada Colombo has replied on Nov 06, 2024
Dear Animesh,
Thank you for choosing Ramada by Wyndham Colombo for your stay!
Firstly, we’re thankful to you for taking a moment to share your sincere feedback with us. Your input on the breakfast & the menu options has been communicated with the Chef & the relevant department ... Read more
Good Stay
Rated 4.0 by Shreekant Bharti . Oct 24, 2024
The hotel stay was pleasant. The location of the hotel as well as rooms were excellent. Though it is around 31 kilometres from bhandarnayake airport, colombo. But all good 5 star hotels are around ramada colombo only. Its just at a distance of 200 meters from sea shore near galle face beach. The hotel had a sumptuous breakfast menu in the buffet package though it appeared bit costly to me. I used the ‘baked’ area in the lobby side for breakfast at times which had a full list of bakery items along with tea/coffee. The staff and frontdesk was quite supportive and mannered. Overall the experience was good for my entire stay.
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Ramada Colombo has replied on Oct 28, 2024
Dear Shreekant,
We are pleased to hear that you enjoyed the stay with us. Ramada by Wyndham Colombo team always expect our guests to have a memorable stay.
Thank you for taking the time to share your feedback with us! We shall ensure that your next visit would set new standard... Read more
Excellent Stay
Rated 5.0 by Ritesh Rajpal . Oct 15, 2024
Room was quite good with good view. If there would have be n a balcony, it would have made it better. Food was very nice and it was indian food which was icing on the cake. I definitely recommend this property for a reasonable and good stay option.
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Ramada Colombo has replied on Oct 16, 2024
Hi Ritesh,
We are pleased to hear that you enjoyed the stay with us. Ramada by Wyndham Colombo team always expect our guests to have a memorable stay.
Thank you for taking the time to share your feedback with us! We shall ensure that your next visit would set new standards of... Read more
Prime location in colombo
Rated 4.0 by AMIT ARORA . Family Traveller . Oct 14, 2024
Location was super. Rooms were good. Breakfast buffet was awesome! pool and fitness room were good too.
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Ramada Colombo has replied on Oct 16, 2024
Hi Amit,
It's with great pleasure that we respond to this feedback as we always expect our guests to leave our property with maximum satisfaction!
We are pleased to hear that you enjoyed our comfortable facilities at Ramada by Wyndham Colombo! Thank you for taking the time to ... Read more
Good can do better
Rated 4.0 by Sameer Dogra . Family Traveller . Oct 12, 2024
We were happy with the checkin and the room. Location is good. We had dinner at the restaurant and were disappointed with the service. It took a lot of time plus the cutlet for sushi was given 10 min after serving the platter. However the food served was tasty but there were no salmon or tuna available.
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Ramada Colombo has replied on Oct 15, 2024
Dear Sameer,
Thank you for choosing Ramada by Wyndham Colombo for your stay!
Firstly, we’re thankful to you for taking a moment to share your sincere feedback with us. We are pleased to hear that you enjoyed the facilities as well the centralized convenient location. Your input... Read more
Good Stay
Rated 4.0 by Madhushree Bhuyan . Oct 07, 2024
Pleasant stay!
good inroom dining menu!
i enjoyed the restaurant service too. Good room sizes and washrooms were neat too. Conveniently located and our room had partial view of the sea. 5
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Ramada Colombo has replied on Oct 09, 2024
Hi Madhushree,
We are pleased to hear that you enjoyed the stay with us. Ramada by Wyndham Colombo team always expect our guests to have a memorable stay.
Thank you for taking the time to share your feedback with us! We shall ensure that your next visit would set new standard... Read more
Bad service and attitude of staff at hotel
Rated 2.0 by Shyam Ghedia . Business Traveller . Oct 05, 2024
Here's the updated message: "subject: poor service experience at ramada restaurant dear ramada management, i visited your restaurant on [date] and had mixed expectations. While the food quality was good, the staff service was extremely disappointing. Specific issues: - staff attitude was rude and unprofessional
- orders were delayed and staff seemed disorganized
- staff failed to address concerns and provide timely resolutions we brought these issues to the attention of the manager and staff on multiple occasions over the last 3 days, but surprisingly, we have yet to receive a single response or resolution. The lack of accountability and disregard for customer feedback is alarming. As a result of this experience, we have lost confidence in the ramada brand and will not be patronizing any ramada hotels or restaurants globally for our future travels. Improving staff training and customer service skills would greatly enhance overall experience. Sincerely, [your name"
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Ramada Colombo has replied on Oct 08, 2024
Dear Shyam,
Thank you for taking the time to share your feedback regarding your recent visit to our restaurant on September 30, 2024. We sincerely apologize for the unpleasant incident you experienced as it falls far short of the standards we strive to uphold.
We understand... Read more
Good service
Rated 4.0 by Sathasivam G . Business Traveller . Sep 25, 2024
After a 5-day stay at your hotel, the food and hospitality were fine. I especially want to commend your chef, ms. Malar, for her great service.
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Ramada Colombo has replied on Sep 26, 2024
Hi Sathasivam,
We are pleased to hear that you enjoyed the stay with us. Ramada by Wyndham Colombo team always expect our guests to have a memorable stay.
Thank you for taking the time to share your feedback with us! We shall ensure that your next visit would set new standard... Read more
Very nice proprty polite staff very nice loction near beach breakfast was ammezing. When we plan next time realy choos this proprty again
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Ramada Colombo has replied on Sep 23, 2024
Hi Vijay,
It's with great pleasure that we respond to this feedback as we always expect our guests to leave our property with maximum satisfaction!
We are pleased to hear that your stay with us was enjoyable and you wish to revisit us in the future! Thank you for taking the ti... Read more
Average Stay
Rated 3.0 by Rahul Bhandari . Family Traveller . Aug 25, 2024
Food was good room's are spacious, just 5th floor area towards rooms was smelly, bad smell i notified the reception
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Ramada Colombo has replied on Aug 27, 2024
Hi Rahul,
It's with great pleasure that we respond to this feedback as we always expect our guests to leave our property with maximum satisfaction!
We are pleased to hear that your stay with us was enjoyable! We’re immensely grateful for bringing the shortcomings to our attent... Read more
Really pleasant stay
Rated 5.0 by Sayyid Salihudden . Business Traveller . Aug 18, 2024
It was very good stay at ramada colombo nearby the beautiful face galle beach. Reasonable price given by make my trip.
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Ramada Colombo has replied on Aug 21, 2024
Dear Sayyid,
We always expect our guests to leave our property with maximum satisfaction!
We are pleased to hear that your stay with us was enjoyable! Thank you for taking the time to share your sentiments with us! We shall ensure that your next visit would set new standards o... Read more
Good Stay
Rated 4.0 by Deepanshu Bhawsar . Family Traveller . Aug 15, 2024
The hotel is located at the city centre with convenience to other attractions of the city. The hotel staff was really welcoming and the breakfast buffet was also good
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Ramada Colombo has replied on Aug 21, 2024
Hi Deepanshu,
It's with great pleasure that we respond to this feedback as we always expect our guests to leave our property with maximum satisfaction!
We are pleased to hear that your stay with us was enjoyable and you friendly welcoming staff as well the centralized location... Read more
Services
Rated 3.0 by munna lade . Business Traveller . Aug 11, 2024
Food was good but services were bad. I had a bad experience while i took taxi from hotel he said that the total running was 175 kms but basically it was 121 which the staff agreed later. It was purposefully done by driver
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Ramada Colombo has replied on Aug 12, 2024
Dear Munna,
We always expect our guests to leave our property with maximum satisfaction!
We are pleased to hear that your stay with us was enjoyable! We’re immensely grateful for bringing the shortcomings to our attention. These points have been discussed and the relevant Depa... Read more
Average stay
Rated 3.0 by Shivakumar Raju Konda . Business Traveller . Jul 27, 2024
Bad service and food quality is bad. Hotel room is not clean. It can improve their service. Reception people need to coordinate with their staff in allotment of room
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Ramada Colombo has replied on Jul 31, 2024
Dear Shivakumar,
We expect all our guests to take back pleasant memories with them. We are concerned with your comments over the breakfast & the room conditions. These points have been discussed with the relevant department heads to take necessary action. Thank you for your v... Read more
