We had booked a suite. The lighting in the room and specially bathroom is very poor only 1 light in the entire bathroom. The towels had frayed edges with threads showing on all four sides. The pillows were smelling. The facilities in the room are very poor. The bathroom basin tap was fit so wrongly. Every time you open it the water leaks out on the basin platform. Breakfast was very basic. Being vegetarian we had a major issue to find something to eat. In spite of several requests to the chef and reception staff they couldn’t help us with any vegetarian dishes. Only 1 lift was working at all times to go from the ground level to the hotel reception which is on the 9th floor. It’s complicated 1st you go to the 9th floor from the ground floor then take the next lift to go to the room mercure being an international chain you expect much more from the hotel. This spoil t our holiday. The staff attitude was not welcoming at all. Looked like they were not interested. Will never stay in mercure again
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Poor Stay
Rated 2.0 by M P NAGARAJ . Mar 14, 2024
Location is excellent, but the staff are rude, and non co operative, they're discriminating btwn indians and other nationals. It's a racist mindset we felt very unhappy about this attitude
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Mercure Bangkok Siam has replied on Mar 21, 2024
Dear M P NAGARAJ,
Thank you for taking time to review the hotel.
It is with regret to hear that you encountered an unpleasant experience and of course terribly sorry that your experience did not meet expectation. I read your feedback with serious concern and on process of i... Read more
Good stay, great location.
Rated 4.0 by Manasi Satish More . Couple Traveller . Dec 27, 2023
Property location is excellent, nearest buts is national stadium that connects to all prime places. Food quality is great. Rooms are average with all basic amenities ( no lock system for washroom) but the view and location from room is superb. Staff is good, polite and helpful.
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Average Stay
Rated 3.0 by Harsha Naraindas . May 05, 2023
The lights in the room were very dim and one can barely work during evenings! the breakfast was ordinary and did not have variety! they charge for water after 2 bottles per day which is ridiculous.
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Excellent Stay
Rated 5.0 by Arumita Mitra . Dec 04, 2022
the stay was really good. the room was clean and view was awesome.. clean rooms. friendly staffs and the pool has a crazy view.
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Good Stay
Rated 4.0 by Mukul Mohandas Goyal . Nov 02, 2022
4. We stayed in two rooms for three nights at mercure hotel siam while visiting bangkok from 26th to 29th october 22. The location is very nice and it's just few meters from the mrt at national stadium. It was useful to travel through bangkok given the bad traffic. The room is nice, a bit small but clean and well maintained. Room service is good and quite prompt. They don't have connecting rooms so it was a little problem but still our stay was comfortable. The breakfast is very good and quite a wide spread. We had some room service meals there and the food is also good with a small but good spread. On the whole our visit was good
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Good location
Rated 4.0 by Gopal kane . Couple Traveller . Sep 03, 2022
Clean rooms and very convenient access to buts.
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Excellent property
Rated 5.0 by SUNNY SETH . Group Traveller . Aug 18, 2022
Everything was perfect, highly recommended.
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Fantastic stay, highly recommended.
Rated 5.0 by Rupam Phukan . Group Traveller . Jun 09, 2022
Phenomenal location, great staff, beautiful ambience, amazing service, good breakfast. Will definitely be staying here again. Cheers!
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Good Stay
Rated 4.0 by KEEGAN VAZ . Couple Traveller . Nov 28, 2019
It was peaceful and very strategically located with access to everything
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Great hotel
Rated 5.0 by Rajesh Sangal . Couple Traveller . Nov 16, 2019
This was a great place to stay
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Mercure Siam
Rated 5.0 by sidharth weley . Solo Traveller . Nov 16, 2019
Easily located, next to National stadium, clean rooms, good facilities, good fire safety and emergency exits too available, breakfast also fresh and of different varieties available, can order egg omelet/scrambled of your choice. Guest waiting hall is also nice, love the place
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Great location
Rated 5.0 by kulbhushan dwivedi . Solo Traveller . Oct 19, 2019
Perfect location, great place, nice good, close to MRT.
Rated 3.0 by Anant Jain . Family Traveller . May 18, 2019
Staff was good. Asked for deposit when you checked in, so literally blocking you money till you check out and leave. None of it was mentioned on the voucher.
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Excellent Stay
Rated 5.0 by Ramya Narayana . Family Traveller . May 15, 2019
Very happy. Love the location. Also, the 7-11 stores located just below makes it an ideal place to stay and enjoy the city.
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Excellent location
Rated 5.0 by GAURAV AGARWAL . Dec 26, 2018
Excellent location. Very cooperative staff especially the bell boy. Would have preferred breakfast with some more vegetarian options.
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Good Stay
Rated 4.0 by Subrata Choudhury . Sep 26, 2018
Quality of food could be better.
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Good Stay
Rated 4.0 by Ankit Srivastava . Family Traveller . Jun 17, 2016
Location is unbeatable. One of the best locations in Bangkok near Siam square and MBK mall. Also have 24 hour store just few steps away. Swimming pool on 29 floor is also amazing and worth relaxing on terrace. My 5 year daughter enjoyed a lot and rooms are neat and tidy.
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Good Stay
Rated 4.0 by Gaurav Jain . Group Traveller . Jun 17, 2016
Definitely a great location, good service, one of the restaurant staff a bit grumpy but others make up for it, they even catered to our vegetarian demands. Pool on the 29th floor is a cherry on the cake. All in all great value for money!
