Best value for price I have ever seen
By far the best value for money I had two aircorns and the very big and unique swimming pool with glas on the one side was a treat The service was very good and they even have a free taxi to sertain locations I have booked several hotels in Thailand with more or less the same budget and this hotel stood like a pole above water Lovely buffet breakfast with many dishes to choose from I hoghly recommend this hotel, you won't be dissapointed
We got our room, but we left for another hotel
Unless you have a car, this hotel is very far from the main attractions. On Expedia, it's written that Aspira offers free area and Shopping shuttle. However, it has only 3 departures, it only goes to Chaweng Beach under reservation and no return (you have to return by taxi), It's even dangerous to walk since there are no sidewalk. We booked for a king size bed room, but we got 2 twin beds and we're told to put them together to get a bigger bed. Also, On the same day of the arrival we've booked to go to another hotel. This places is not recommended if you're planning to walk to get to places.
Stayed here a few times and found it to be handy. Having transport would help as it is a little way from the main road, but it's within walking distance. I stayed in the deluxe room.
The pictures are very deceptive, looks like a gorgeous resort style hotel, the reality is quite different.
It's not walking distance to food outlets or anything of interest, so unless you have your own transport (scooter) or are happy to pay for taxi's everywhere, it's not suitable for most.
The pool looked very pretty but was too cold to swim in for the 5 days we stayed.
The wifi worked intermittently, ended up easier to just use a prepaid Thai sim as it was faster.
One night we asked the desk if we could borrow cutlery and they said they didn't have any, even though we used it that morning at the breakfast buffet.
The breakfast buffet was prepared in the underground carpark then transferred into bain maries that weren't heated, so the sausages, eggs, ham, noodles, soups etc were all cold.
The water pressure was non-existant or would blast so hard it would shoot the shower head backwards. The shower heads themselves are in need of replacement as they're horribly corroded.
The day we were leaving the staff were not helpful at all (pencilling in their eyebrows and playing on their phones behind the reception desk) we were told the taxi we booked in advance the previous evening for the airport that morning was sent off with other people in it. Also cost 400 Baht, paid to the hotel, I'm told it would've been cheaper if we'd just ordered it ourselves. The staff make promises, knowing they can't deliver, we were lied to on more than one occassion.
Don't stay here!
Far from everything
Nothing like the photo
Not conveniently located
Not well maintained
Nothing like the photo
I would not stay there again
I have stayed at a variety of "budget" hotels across Thailand. This place was by far the worst yet. I normally don’t write reviews, but my experience at Aspira has compelled me to warn others about this hotel.
Before booking I ignored all the negative comments assuming that I would not share in the same poor experience of previous guests. I WAS WRONG. The hotel staff are incredibly rude and are very unprofessional.
For example, they thought it was appropriate to burst into my room on the day of checkout to ask me if I was planning on staying any longer. When I said I wasn’t, the hotel staff just stood there while I was half naked lying in bed. I had to tell them several times to leave the room so that I can get ready to leave.
What is worse, this hotel is located in the middle of nowehere. You need to pay excessive taxi fares to go anywhere on the island.
Do yourself a favour, stay somewhere else.
Bad location, rude service, dirty hotel. Dont stay
Do not stay at this hotel. The pictures make it look great and it does have a ton of potential, but it failed to meet expectations. Firstly, the hotel is in serious disrepair. Rooms are nice but breaking down and are dirty. Brown water from sinks, lack of hot water, all the utensils were dirty, sink and counters were not washed. Secondly, amenities such as wifi didn't work for 80% of our stay. Pool was nice, though. Lastly, service was downright rude. When I complained about lack of wifi since I work from my computer, they laughed at me and told me a ridiculous lie. After the second and third day that I asked and was met with a negative response, I didn't bother asking the fourth day. However, the front desk lady basically yelled at me harshly that it was working when I walked past the front desk. They also charge you more than the taxi costs in order to make a profit off of you. We ordered a taxi, paid 400 baht to the front desk, then asked the driver how much the charge was and he said 300. Additionally, this hotel is not in a good location. It is next to nothing and is in an ugly area. I would not stay here or recommend this place to anyone.
hotel is ok very bad location but staff are extremely rude. staff charge 300b for one way to cheweng. man on reception had a serious attitude problem
Good hotel, good staff, but the breakfast is standard - soup, fried rice with vegetables, ham, french fried bread in omelet, tea, nescafe soluble coffee..
But you can find about 4-5 restaurants near hotel...
Rooms are comfortable. Staff was great. Great food. All and all very nice place to stay.
Citin urbana - just like Fawlty Towers
Looks good on website
Disappointing in reality
Service was appalling .... Think of Fawlty Towers ... The main guy reminded me of Basil Fawlry ... More interested in smoking and playing (gambling) l on his iPhone than providing a basic service
One issue after another ...
Very disappointing
The hotel is very far off the beaten path
Wouldn't recommend the hotel I'm afraid
No kitchen was available after a rather poor breakfast
Not for families- unless a very brief stop
Above comments sum up our stay - family of four (9 and 11 kids)
Great hotel. Poor location with out scooter
Enjoyed our stay..location looked great, but location unless you have a scooter was very poor. Taxi wqs expensive
Nice hotel but far from beaches
Need your own transport ideally as hotel minivan only one way to chaweng beach only and as I found out walking the road can be dangerous.
Was planning on eating evening meals in restaurant but was closed by 6pm and 3pm both times I enquired and suite had kitchen but no cookware, cutlery etc so aesthetics only ...for a four star hotel I was a bit disappointed
Pretty far from Chaweng beach but only a short taxi ride, we spent two nights here and the majority of the time by the great pool!
Will definitely stay again if I am back in samui, underrated with great staff
Great hotel, average location
Great hotel, only negative is that it is a taxi ride from the beach & majority of restaurants/bars
Service very good.. Room very clean..i love it!!
Nice, clean and cozy hotel to stay in.
The entire staying experience was great, however the only drawbacks is that is a little far from town...at least 15-20mins via transport. If the hotel could provide a return shuttle service, that would be absolutely great but unfortunately they do not.
Overall was nice and great staying there.
This place is more than just value for money but such a perfect place to stay with extremely clean rooms and facilities. It's positioned well and a step away from many tourist attractions and beaches.
Hotel was very nice and the people that worked there made us feel right at home but the location is the worst so far away from everything consteuction all around
