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COUPLE
FAMILY
BUSINESS
GROUP
SOLO
3.7
Very Good
325 User Reviews and 516 Ratings
Location3.6
Room4.3
Food4
Amenities3.6
Hospitality4
Cleanliness4.1
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Guest Reviews
Poor Stay
Rated 2.0 by kuldeep soni . Nov 28, 2024
The photos shown were not the same as per actual property. Ac was not working properly on the first day, room was not cleaned properly, they were charging for drinking water and location is also far from beach you have to spend too much to reach beach or nearby market.
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Don’t book
Rated 1.0 by Akshat Jain . Couple Traveller . Nov 27, 2024
Location is far from patong. Also spider was found inside blanket. Room service was horrible. Don’t book.
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Terrible Stay
Rated 1.0 by Palash Pravin Jain . Nov 22, 2024
The pictures of wyndham is completely misleading. It doesn't show the actual conditions of room. The reception staff is extremely rude and treat you as if they are doing you favors. The property clearly isn't at the rating level of 5 stars. At the checkout again the same staff were very rude and at one point they started being very aggressive. Their guest service should be rated 0. They should not be rated anything above 3 star hotel.
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Poor customer service
Rated 3.0 by Bryan Dsilva . Couple Traveller . Nov 22, 2024
It’s a nice property but could have been better, the bath tub jet was rusted and jacuzzi was not clean, and staff was very rude and for service every-time they said they don’t have staff and they are busy. So wouldn’t recommend for people who are coming for long stay.
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Terrible Stay
Rated 1.0 by varun Makhija . Couple Traveller . Nov 21, 2024
It is my suggestion don't go to this resort as there will be support from the staff. Unhygienic rooms with foul smell. In room phone doesn't work. Lizard, cockroach, ants in room.
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Terrible Stay
Rated 1.0 by Sagar Rawal . Group Traveller . Nov 20, 2024
Location of property was good but they havent maintained it. Dead fish in the pond. Secondly, the staff is really poor. The basic amenities which are expected they weren't working and staff didnt helped me at all. There was water leakage in one of the room. Not at all worth for money paid.
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Should be a 2 star hotel
Rated 1.0 by Kabir Choudhury . Couple Traveller . Nov 18, 2024
We stayed in a room with a jacuzzi and balcony. The jacuzzi water cannot be filtered & the settings cannot be adjusted. The property is old and irrelevant. Additionally there are poisonous insects in and around the property which defeats the purpose of an outdoor jacuzzi. The room was not cleaned properly with the cleaning staff leaving their tools in the room. Some of the lights in the room were not working along with the key card at times. When we highlighted this to the reception, they turned a deaf ear and appeared to be an everyday feedback that they receive and no support was provided from the property. Additionally, they charge you with a deposit at the time of check in (4, 000 baht/150 usd passport) that is not mentioned anywhere while booking. I highly recommend any other property, not sure how this property retains their 5 star ranking. Service, ambience, location are all way below average. The property is huge and you need a car to get around which is always delayed by more than 20 minutes.
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Terrible Stay
Rated 1.0 by vishal agrawal . Couple Traveller . Nov 14, 2024
Third class experiance. I re q indian people please don't choose these property. Staff don't have manners to talk. Jacuzzi kharab, bath tub kharb, room smelling like sepez, intercom kharab. Fash gae bhai. Make my trip badi badi baat karti hain. Koi support nai 24 to 48 hrs main responce denge bolte hain. Bhai room ch k ke baad kya karenge baat kar ke
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Poor Stay
Rated 2.0 by Suhas Phadnis . Family Traveller . Nov 08, 2024
I booked room for 3 days and my son is 14 years age and there is option on make my trip to add age so i added his actual age but hotel took 3000 bhat from me for my son extra very money minded hotel, wifi is poor, away from patong so every time i need 200 bhat for cab over all experience is not up to mark
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Average
Rated 3.0 by Mukul Goyal . Family Traveller . Oct 11, 2024
Hotel was big, but staff was not understanding english language. Neither the staff was friendly nor they were accommodative.
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Must try this property
Rated 5.0 by Kanishk Singh . Couple Traveller . Aug 20, 2024
Awesome property. Worth staying exact value for money. Rooms with jacuzzi are the best part
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Good Stay
Rated 4.0 by Adwait Nayak . Jul 25, 2024
The hotel and it's ambience was good. The jacuzzi was nice and rooms were spacious. Staffs were very friendly, but looks like for a longer duration the hotel maintenance is not being done. You can experience a foul smell throughout the hotel. I think if they will focus on the hotel maintenance then it would be a 5 star.
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Beautiful property with zer maintenance
Rated 4.0 by Vimal Dagur . Couple Traveller . Jul 21, 2024
Property is very beautiful, but the customer service was very bad, the intercom of my room was not working, in-spite of many complaints they repaired it next day in the evening, jacuzzi water was dirty.
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Poor Stay
Rated 2.0 by Ruchi gupta . Family Traveller . Jul 17, 2024
Room service was pathetic …there was no food for veg people in buffet …didn’t like it ..no one was responding for basic services like water ..would not like to go again
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Excellent Stay
Rated 5.0 by Kulbir Singh . Family Traveller . Jul 12, 2024
Its a beautiful property but little far from the patong beach. There is not a single indian food variety. Otherwise staff is polite & helpful. There are highlights are private pool pill a
Unhelpful staff at reception. Room with cockroach, lizards and red ants. More better options available than this hotel. My stay was terrible.
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Worth the money.
Rated 5.0 by Sudarsana Saha . Family Traveller . Jul 05, 2024
More than expected. They also welcomed us with a special decoration for my birthday. Very happy with the comfortable stay.
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WORST STAY EVER 😢😡
Rated 1.0 by Asit Aggarwal . Family Traveller . Jul 03, 2024
One of the biggest mistakes of my life. You should know you just don’t represent a property, you represent a country . They claim to be a 5 star property but don’t deserve to even ZERO . Zero stars to your staff , food , location, maintenance and behaviour. Lizards in the rooms , dirty swimming pools , absence of basic amenities, pathetic breakfast and worst of all : behaviour of front desk staff . They are so rude you don’t even feel like facing them for your essentials. There are no bathtubs in deluxe king room as they show. Will never recommend this to anyone.
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I will comeback soon
Rated 5.0 by Leroy Tee . Couple Traveller . Jul 01, 2024
One of the best hotel u stay good and good stuffs i enjoy very accommodating good quiet u can relax
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Pathetic Property. 😢😢👎
Rated 1.0 by Maanas Aggarwal . Family Traveller . Jul 01, 2024
Non cooperative staff . Poor maintenance, will not recommend to anyone. Don’t waste your hard earned money on this property.
