The rooms were dusty and dirty. Full of insects and our property would be fiddled with when we would not be in our room. We would not recommend not even 1 star I don’t know how this was give 4 stars. Pool was not allowed to be used
mohamad.friendsJun 08, 2024 Ss
iyabode.familyMay 02, 2024 Corridor clean
Terrible front desk staff
Terrible front desk staff. Sone doesn’t even care when we are checking out. They are too much interested in mobile than in their customer. Owner is really good though.
Hi I am very unhappy about my stay as the first thing is we didn’t get what we booked.my wife’s wedding ring has been stolen from the room. We were not allowed to use the swimming pool as if we did we had to pay $18 each time we use it and per person. The AC , safe box, the lights nothing was working.We asked them for a refund and we were refused one.all in all we are very disappointed.
anwar u.familyDec 23, 2022 The rooms were clean and very comfortable, and the staff was amazing, especially Murat.
They went over and beyond to help make our stay enjoyable. I highly recommend this hotel to anyone visiting.
The hotel in a good location. Breakfast is not for a four star its basic. Receiption not very clean needs updating. Staff were friendly and the rooms were clean
Arrived purely to discover city - the first reception staff was very unhelpful. Facility were poor, breakfast awful. Everything else was chargeable from using the safe to the sweating gym and dirty pool.
Surrounding area far from Istanbul centre and the sites (although close to tram stop). However, you would feel safe here overall.
tamana.familyAug 13, 2021 Bad
Customer service is good
Breakfast needs to improve
Cleanest
verified t.family_with_childrenJan 15, 2021 Very nice, I liked this program I like my eyes believed in me
it was worth the money 100%
location was also perfect
Murad was very nice person and staff were soo friendly.. I suggest this hotel.. 5 stars
Cleaning service very bad
Everything was good. Rooms were very clean and the staff was really helpful. But the breakfast could be better. Overall i give 9/10. Prices are reasonable.
verified t.friendsFeb 12, 2020 Very good hotel, staff, location, breakfast, near to everything
verified t.partnerFeb 10, 2020 Receiption People very nice, rooms very clean, location very good and near to everything
Room is not clean and poor customer service at the front desk
