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COUPLE
FAMILY
BUSINESS
SOLO
3.0
Good
60 User Reviews and 252 Ratings
Location2.4
Cleanliness2.9
Value for Money1.5
Amenities2.5
Child friendliness2.3
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Guest Reviews
Awesome verry good i like it
Rated 5.0 by Mishon Poudel . Couple Traveller . Dec 17, 2024
Very good good service nice truly safety good response
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Average Stay
Rated 3.0 by Subin MM . Dec 06, 2024
The stay is ok, but for the amount we paid it is not that much worth, the rooms are ancient,
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Never recommend to other
Rated 1.0 by Nitin Sharma . Family Traveller . Nov 30, 2024
Very bad condition of room. No coordination by staff regarding room facility and luggage droping and picking up services and no hygiene at the room.
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Terrible Stay
Rated 1.0 by Ahmed Al Shemary . Nov 19, 2024
I had very very very bad experience, a lot of bugs, toilet damage, bed is dirty i could not stay till morning i left at 5-6am not really good experience that’s terrible
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Terrible Stay
Rated 1.0 by Arsalan Khan . Solo Traveller . Nov 18, 2024
1. On check-in the room floor was full of water. 2. Bathroom door without latch/lock, they made me to use it with fully open door. 3. They didn't not allowed to change the room, and started repairing work while i went sleeping using hammer, drilling etc. 4. At last i decided earlier check-out, and i gave reasons why i am doing this then started giving me offers which i denied to go with it. Conclusion: vary poor service and worst room quality.
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Poor Stay
Rated 2.0 by mohamed Hamadeh . Nov 17, 2024
Bad hotel
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Poor Stay
Rated 2.0 by Dena Yousef . Nov 06, 2024
Very very bad
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Unpleasant stay
Rated 2.0 by Ahmed Mohamednoor . Couple Traveller . Nov 03, 2024
Location is good but service is poor the room is smelly. Telephone is dead. Room for two adults but only one towel in the bathroom. There’s a kettle with tea coffee and sugar but no cups even disposable.
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Worst ever hotel dealt with in uae over the last 40 years
Rated 2.0 by Ahmed Mohamednoor . Couple Traveller . Nov 02, 2024
Unpleasant stay, why ? due to crowded situation they changed the required booked room to another place which was smelly only one towel for two adults, a kettle without cups, dead telephone. R receptionist informed evening time promised to fix but until morning no action.
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Poor Stay
Rated 2.0 by sheela Thankappan . Oct 30, 2024
No hygiene. Poor house keeping service and no cleanness
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Poor Stay
Rated 2.0 by Jayaraj Jayavikraman Nair . Oct 26, 2024
No housekeeping, dirty swimming pool and poor atmosphere
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Terrible Stay
Rated 1.0 by Baraah Haririi . Oct 23, 2024
I have made the booking around 11 pm for same night. Rooms was shown available so i booked using the makemytrip trip app. However, when i went to the hotel they told we don’t have room available. I don’t know how come this happen. Then, they told we have one room but you have to see as we are not opening it. The room was terrible, smelly and dirty. Then i was showing very dissatisfaction especially that i had my kids with me. After 2 hours they were able to prepare a room which is still not good but i had no ther choice. This a big issue with your app noting that reservation should not be successful if no room is available. Noting that i am loyal customer to this application.
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Average Stay
Rated 3.0 by Muhammad Asim . Oct 23, 2024
Bathroom not good, very small and shower tub very small and not proper drainage, and don't have cattle and cups for tea, tv not working, room is good
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Booking not confirmed
Rated 1.0 by OSAMA Elhusein . Family Traveller . Oct 20, 2024
Actually i don't like the staff attitude unrespectful the way the are dealing with us is very rude the did not accept the booking confirmation
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Terrible Stay
Rated 1.0 by Syed Gillani . Family Traveller . Oct 20, 2024
When i reached to hotel they says we don’t have a room. Mm t didn’t send us room confirmation. I feel very upset because i’m with my family.
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Poor Stay
Rated 2.0 by Maram Muhammad . Oct 19, 2024
Room is dirty not clean, even the bed sheets
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Terrible Stay
Rated 1.0 by saifudheen munde kkattil . Family Traveller . Oct 17, 2024
Room clean less and land phone not working bathroom zero cleaning worst room
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Terrible
Rated 1.0 by Kamal Kant . Business Traveller . Oct 17, 2024
This was an unforgettable experience. So wonderful that i will never come here again nor recommend to any one. Beauty of the stay was no body wash, no shaving kit, asked to provide one plate and spoon but not responded. Initially television was not working and it took more than 3 hours to get it rectified, even glasses were not there with same size and shape. For each and every thing i need to rush to reception to convey my massage as i mentioned that telephone was out of order. Hotel staff provided me a what’s app number and asked me to send massage if any thing required but not even a single massage was responded by them.
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Excellent Stay
Rated 5.0 by Ashalakshmi Ajithkumar . Couple Traveller . Oct 10, 2024
The reception team led by arm-an was really good and mr. Jay-an was very helpful and even gave us a late checkout.
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Poor services by makemytri
Rated 2.0 by Dhiyana Noushad . Solo Traveller . Oct 08, 2024
I was looking forward to stay at the hotel as i had made the payment and booked my room, at the property, i was told that the hotel is fully booked and availability was shown due to the portal of makemytrip not being updated. Hence i was left alone at night only to be left hanging by makemytrip customer care, promising to resolve the issue. But failed to do so after 2 hours which resulted in ending up with no options. Promised compensation was not provided until now. So please make sure with the property about the availability before booking, and i would recommend not to use this application for booking hotels.
