The property's Location is highly appreciated by guests as it is situated in the heart of downtown Dubai, close to the Dubai Mall, Burj Khalifa, and other landmarks. However, some guests found it difficult to locate the property. Cleanliness is a mixed bag as some guests found the apartments spotless while others complained about dirty bathrooms, dusty pillows, and bad smells. The Amenities provided are good, but some guests felt that the kitchen items, furniture, and bathroom faucets need an upgrade. Check-in Experience is a hit or miss as some guests had a smooth check-in process while others had to wait for a long time and faced confusion regarding the apartment's location. The Host is appreciated by guests for being helpful, professional, and courteous.
Location
The location of the property was the most highlighted aspect by the guests. It is situated in the heart of downtown Dubai, close to the Dubai Mall, Burj Khalifa, and other landmarks. Guests found it convenient to walk around the boulevard and enjoy the views. Some guests also appreciated the quietness of the location despite being in the city center. The property's proximity to restaurants, shops, and supermarkets was also appreciated by the guests.
Cleanliness
Cleanliness was a concern for some guests, and they found the property not up to their expectations. Some guests reported dirty bathrooms, stained pillows, and dusty furniture. However, some guests found the property spotless and well-maintained. Overall, the property's cleanliness received mixed reviews.
Amenities
The property's amenities were appreciated by the guests. The gym and swimming pool were well-maintained and provided a good workout experience. Some guests also enjoyed the jacuzzi and sunbathing area. However, some guests reported that the kitchen items and cutlery were not enough for a big apartment. Overall, the property's amenities received positive reviews.
Check-in Experience
The check-in experience received mixed reviews from the guests. Some guests reported a smooth and easy check-in process, while others had to wait for a long time for the guest experience maker to arrive. Some guests also reported that the check-in documents were filled out in the parking lot, and the guest experience maker did not show them the apartment. Overall, the check-in experience needs improvement according to some guests.
Host
The host of the property was appreciated by the guests. Some guests found the host to be very helpful, professional, and courteous. The host was responsive to the guests' needs and provided excellent service. However, some guests reported that the host was hard to deal with and not helpful. Overall, the host received positive reviews from most guests.
