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You are booking hotel for more than 30 days

Review Of Dukes The Palm- A Royal Hideaway Hotel0123401234

Palm Jumeirah, Dubai

    User Ratings & Reviews

    Important information that you need to know before you book!

    • All
    • COUPLE
    • FAMILY
    • BUSINESS
    • GROUP
    • SOLO
    4.4

    Excellent

    59 User Reviews and 125 Ratings

    Location4.7

    Room5

    Food4.7

    Amenities4.6

    Hospitality4.6

    Cleanliness4.6

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    Guest Reviews

    Excellent

    Rated 5.0 by Prashant Mahadik . Family Traveller . Sep 21, 2024

    I booked the dukes for my last day on trip. The stay was excellent. Specially i want to give the review for christopher. He is very helpful l and kind person. He help me with my checkout time with 2 hours. Usually other hotels don’t dooo. I definitely suggest this hotel if anybody going to pl-am

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    Memorable stay

    Rated 5.0 by Donalizabelle Villarba . Couple Traveller . Aug 27, 2024

    I celebrated my bday here. They arranged decorations for my room, and was upgraded to higher room category. Staff was amazing.

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    Value for price is good

    Rated 4.0 by Mikhail Senkevich . Family Traveller . Aug 26, 2024

    Value for price is good. Good swimming pools and bar. Was a bit crowded by the time of the visit.

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    Good family stay

    Rated 4.0 by Shuchi Chaube . Family Traveller . Aug 10, 2024

    The hotel is well kept and the staff is very helpful. The breakfast is a huge spread and amazing food. The infinity pool and the lazy river is the highlight. Great place to stay with the kids. With nakheel mall in walking distance it’s very convenient too. Hnin and her team was very helpful in getting us the room as there was a little delay with the checkin, it being a weekend. Overall a pleasant stay.

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    i am definitely coming back :)

    Rated 5.0 by Junine Punzalan . Family Traveller . Aug 06, 2024

    I had an exceptional stay at Dukes The Palm. The amenities were top-notch, and the beach was perfect – pristine sands and crystal-clear waters. The pool was amazing, providing a relaxing and enjoyable atmosphere. The food was fantastic, with a wide variety of delicious options, and the ambiance throughout the hotel was delightful. I also want to extend my gratitude for the complimentary room upgrade. It made my stay even more special. Thank you, Dukes The Palm, for an unforgettable experience! ---

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    Staycation for 2 nights

    Rated 5.0 by Cherry Villanueva . Family Traveller . Aug 01, 2024

    We had 2 nights stay at dukes and we were able to relax and enjoy time as our room was upgraded from premium room to a suite room. Our room is just near to indoor swimming pool so my 1 yr old toddler enjoyed time to swim. The breakfast has variety of foods to choose and staffs were friendly. Since it was my birthday, they had provided a surprise room decoration and complimentary cake to enjoy.

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    Great hotel

    Rated 5.0 by Shiraz Chanawala . Family Traveller . Jul 25, 2024

    This hotel is a gem in dubai. The staff are uber friendly and they go out of their way to make you feel comfortable. The infinity pool overlooking the marina is breathtaking especially in the evenings. I would whole heartedly recommend this hotel.

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    Amir tawfiq

    Rated 5.0 by Amr Tawfik . Family Traveller . Jul 24, 2024

    It's very luxury and beautiful place. I like it. It's good place. And nice for family. You have to try it!

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    Excellent Stay

    Rated 5.0 by Raj Chauhan . Jun 20, 2024

    5

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    Ok for a short stay

    Rated 3.0 by Liezl Arevalo . Family Traveller . Jun 19, 2024

    Our check in time was 3pm. We came late around 4pm but still need to wait for 45 mins for check in. There were others who were also waiting for check in. Maybe because it was ed holidays thats why its was busy. Buffet dinner could have more other options for kids. You have to pay extra for the drinking water as well, it was not free. Buffet breakfast is ok somehow. Pools are little far from the main building. We only enjoyed the indoor pool on the 14th flr. Though we had given our room very late, we were also not granted for a late check out. The location is just opposite the nakheel mall btw.

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    Not best, but worth coming back

    Rated 4.0 by Andrei Vitiuk . Family Traveller . Jun 04, 2024

    If swimming pool and beach is your priority, then go for it. They have 3 different concept pools, nice beach. The dinning is average. The rooms are good. For this price, it worth it.

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    Good place

    Rated 4.0 by Henna Shah . Couple Traveller . Mar 29, 2024

    The place is really good, makes you feel like you are in europe. They have an indian restaurant and food is very good there. Other restaurants have lesser veg options though

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    Amazing place

    Rated 5.0 by Divyani Divyani . Family Traveller . Feb 26, 2024

    The staff and hotel service is absolutely amazing. It was my parents anniversary and they made sure that they enjoyed their room which was well decorated and with the best view of the beach

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    Baad words are not for this property

    Rated 5.0 by Suniljeet Singh . Family Traveller . Feb 10, 2024

    There is nothing baaed at the property except the khebar restaurant tasteless please improve the indian food taste specifically dal

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    Excellent Stay

    Rated 5.0 by KRISHNAKISHORE Avadhanam . Family Traveller . Jan 04, 2024

    Very good hospitality and helpful staff. Excellent rooms and great food. Mansoor was very helpful for early check in. Overall great experience and would definitely stay again

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    Good Stay

    Rated 4.0 by AGAM KUMAR JAIN . Business Traveller . Dec 28, 2023

    Nice location, right opposite nakheel mall. View from rooms is not that good because of residential buildings. However, pool and beach area is just amazing. It has an indian restaurant as well that is good. Overall satisfactory stay.

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    Excellent Stay

    Rated 5.0 by Rajesh Mavila Chathoth . Family Traveller . Dec 25, 2023

    Dukes the palm has provided us a great stay with easy access to different attractions, beach access, and a very good buffet breakfast. The night view is very good and the staff were quite nice.

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    Amazing holida

    Rated 5.0 by Amlan Pati . Family Traveller . Nov 27, 2023

    Amazing property. When you come to the property stay here keep your utinerary light and enjoy the property. It will take you min three nights to fully enjoy the property. I had booked two but always felt short.

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    Average stay experience !

    Rated 3.0 by Jitender Kumar Sabat . Family Traveller . Nov 21, 2023

    We stayed at dukes the palm for 2 nights on 17th and 18th nova pros - good location - partial good views ( based on your room selection - economic pricing ( comparing with other similar properties at jhumeira ) cons- - even if you select premium rooms or studios - views, bathtubs, configuration of the room is based on availibility while you checking in. Everything you see in pics may not be there and when asked, they said it's makemytrip's issues and washed their hand off - their breakfast place is too small to accommodate people. And you have to be early to breakfast ( max by 8;30 ) or else they have a temporary setup done in another restaurant in the building, where you will not get all. Options. - it's mostly influenced and setup for english folks and you might slightly awkward ( if you are an indian or different colored ). - breakfast options - very little indian options. - kitchenware in room were dirty. - housekeeping staff have no idea how to treat a customer professionally. - front reception is super rude and zero flexible from early check in or late check out or even giving rooms on time perspective. Worth mentioning - we had our wedding anniversary on 18th and upon informing, they decorated and gave a cute tiny cake, which was a very good gesture. Hotel feels little congested. Overall, since we spent most of the time out of the hotel, we didn't feel much of a burn, but their service, behavior leaves one much to desire.

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    N

    Rated 5.0 by Mahmoud Yakout . Couple Traveller . Nov 21, 2023

    It was a very nice, clean place. The beach is also very nice, the brunch food was nice, but the dinner was average.

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