Important information that you need to know before you book!
All
COUPLE
FAMILY
BUSINESS
GROUP
SOLO
4.7
Excellent
25 User Reviews and 50 Ratings
Location4.6
Room2.5
Food4.7
Amenities4.5
Hospitality4.3
Cleanliness4.7
Sort By:
Guest Reviews
Excellent Stay
Rated 5.0 by Aditi Shah . Couple Traveller . Nov 14, 2024
It was fabulous. Room was comfortable and location / proximity to dubai mall is great. The sheesha lounge was too good. Breakfast could have been better.
Do you find this helpful?
Excellent Stay
Rated 5.0 by Harshit Mittal . Business Traveller . May 20, 2024
Hotel at food was completely satisfactory. I was also impressed with cleanliness and rapid response from the restaurant.
Do you find this helpful?
Wow
Rated 5.0 by Prabhu Subbu Chandrasekar . Family Traveller . May 02, 2024
Excellent stay. With a big room and a neat pool. Good location and very friendly staff and prompt service
Do you find this helpful?
Body shower was not working
Rated 2.0 by Naoki Soejima . Couple Traveller . Oct 24, 2023
Since i couldn’t use body shower, i told room keeper to check and repair it. And he said “yes”. But unfortunately, nothing had been changed till checkout.
Do you find this helpful?
Excellent Stay
Rated 5.0 by Arjuna Singh . Oct 06, 2023
The location, service and food are unrivaled in downtown. We have stayed at the palace several times and its proximity to the dubai mall, souk al bihar and burj khalifa mean you can be in the thick of the action in a matter of minutes by foot. Yet the hotel is still somehow secluded and elegant - an oasis of calm luxury after a long (and potentially hot) day. The treeline d pool's view of the burj khalifa and the fountain is also spectacular - without doubt the best in downtown and in the top 5 across all of dubai. The service from the front desk (misha, ahmed, the entrance driveway (ayman) and even the food and beverages (chandra) is superb. As a strict vegetarian, the breakfast options are so numerous that even during an 8 day stay i wasn't able to exhaust all the options - especially as the staff were happy to accommodate my special requests (avo toast, vegan keema and eggless waffles. The diplomatic suite is brilliant especially if travel-ling with a baby - providing ample space for our little one's changing station, toys and bottles. Especially convenient is the kitchenette area and additional wc. In short - this luxurious refuge is a hotel that never disappoints whither travel-ling for business or pleasure.
Do you find this helpful?
It’s okay. Not worth the price
Rated 3.0 by Divya Ved . Couple Traveller . Aug 18, 2023
Location is premium. It’s an emaar property. But very arabic style of meal options, prayer books, and all pakistani staff showing cold hostility to indians.
Do you find this helpful?
Great stay palace downtown
Rated 5.0 by AMAN CHHABRA . Couple Traveller . Aug 16, 2023
We stayed at palace downtown from 11th to 15th august we loved this stay and had a lot of fun the staff was also very nice everything was great thanks a lot.
Do you find this helpful?
Amazing
Rated 5.0 by Harish Reddy Reddy Reddy . Family Traveller . Jul 21, 2023
This is one the best hotels i have stayed so far. The scent/air freshner throughout the the hotel was awesome. The service is exceptional. A lot of well throughout amenities. Simple differences to other hotels like the use of small towels in the washrooms instead of paper towels felt like they really cared to give their best.
Do you find this helpful?
Excellent &amazing
Rated 5.0 by ANU SINGH . Couple Traveller . Jun 27, 2023
We wanted to stay around dubai mall. While searching found this beautiful property. It had the feel of arabic splendor. Room size and comfort was par excellence.
Do you find this helpful?
Good Stay
Rated 4.0 by bhawna hada . Apr 30, 2023
4
Do you find this helpful?
Very good
Rated 5.0 by nikhil reddy pappireddy . Couple Traveller . Mar 14, 2023
It was good as it can get, one of the best located hotels in dubai
Do you find this helpful?
Very nice location
Rated 4.0 by Shakti Tiwari . Family Traveller . Nov 24, 2022
Very good location and very nice hotel
Do you find this helpful?
Highly recommended
Rated 5.0 by Mariam Almansoori . Family Traveller . Aug 28, 2022
Thanks. Highly recommended all good
Do you find this helpful?
Best location, perfect for family stay
Rated 5.0 by Neha Sethi . Family Traveller . Jul 08, 2022
Undoubtedly the location is great, specially when travel-ling with a toddler. Very well connected to dubai mall which is just a short walk from the hotel (mostly indoors. Must mention that their service is exceptional. Extremely polite and helpful staff. Food 7 /10. Overall a great stay!
Do you find this helpful?
Amazing stay
Rated 5.0 by Manveen Anand . Family Traveller . Jul 02, 2022
Excellent property with matching services, location and views.
Do you find this helpful?
Excellent location
Rated 5.0 by Jasmine Sidhu . Family Traveller . Apr 27, 2022
Excellent location, sumptuous food and marvelous hospitality.
Do you find this helpful?
Amazing hotel
Rated 5.0 by Akshay Mahajan . Couple Traveller . Mar 16, 2021
Amazing view of burj khalifa. Totally worth the money spent. Great service
Do you find this helpful?
Excellent Stay
Rated 5.0 by prince goyal . Group Traveller . Jan 12, 2021
Everything is so superb. Especially the location and view.
Do you find this helpful?
Insane pretty
Rated 5.0 by Varun Chibber . Group Traveller . Mar 08, 2020
It's too good and loved the place.
Do you find this helpful?
Excellent Stay
Rated 5.0 by Gs Batra . Couple Traveller . Feb 02, 2020
Had an amazing experience. Hospitality is amazing polite well spoken.
