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You are booking hotel for more than 30 days

Review Of Xclusive Maples Hotel Apartment - Bur Dubai0123401234

Bur Dubai, Dubai | 2.6 km drive to Dubai Frame | 11.9 km drive to Dubai Airport

    User Ratings & Reviews

    Important information that you need to know before you book!

    • All
    • COUPLE
    • FAMILY
    • SOLO
    • GROUP
    • BUSINESS
    3.8

    Very Good

    100 User Reviews and 227 Ratings

    Location4.2

    Cleanliness3.6

    Value for Money4

    Food3.1

    Amenities3.7

    Sort By:

    Guest Reviews

    Terrible Stay

    Rated 1.0 by Gagandeep anand . Dec 27, 2024

    Bad facilities and ambience, please issue refund to me as i'm not happy with my stay

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    Good Stay

    Rated 4.0 by Ranjith Kumar Rajendran . Dec 15, 2024

    Neat and clean apartments. Reception and house keeping staffs are friendly and helpful. Worth the money and i recommend guests who want to a nice place to stay with the family and friends at the reasonable prices.

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    Terrible Stay

    Rated 1.0 by Jenny Grace Dacillo . Dec 10, 2024

    Location far from the metro. Receptionist staff not good. We are for a receipt for the additional payments for extra people but they didnt give to us for. We will not book again in the hotel

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    Good Stay

    Rated 4.0 by Helan Jose . Dec 09, 2024

    Location and facilities are good. Accessible to public transport, malls and restaurants

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    Average Stay

    Rated 3.0 by Sebastian Davis . Dec 09, 2024

    Room was spacious had enough lights bathroom was ok blackout curtain was not doing it’s purpose 100% in the morning supplies provided in the room was old like kettle, pans and all

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    Good apartments to stay

    Rated 4.0 by Kunal Vora . Group Traveller . Dec 08, 2024

    It was a good overall experience. Courteous staff and clean and tidy rooms. There pricing could have been better.

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    Terrible Stay

    Rated 1.0 by Rajeev Ranjan . Dec 04, 2024

    Staff bevahior, manager was Charged me for towel and blanket. Took unauthorized money from to just for stains and took 150 dirhams. I never saw any hotel charges for the towel stain. Disgusting.

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    Excellent Stay

    Rated 5.0 by Aravindu Babu . Nov 30, 2024

    Location amazing, facilities no comments very good service i give star rating 5

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    Very good place in bur dubai

    Rated 4.0 by Kalaiselvan Ramakrishnan . Family Traveller . Nov 16, 2024

    Very good location. Manager was very friendly and big sized rooms. Right in the main bur dubai area. Front desk very helpful, bell boy was very polite. Even maintenance staff were excellent

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    Good Stay

    Rated 4.0 by ARBAZ MOHD MUSTAFA SHAIKH . Nov 10, 2024

    Everything was good

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    Good Stay

    Rated 4.0 by Jayachandran Jay . Nov 04, 2024

    Breakfast - 3 location - 4 facilities -4

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    Average Stay

    Rated 3.0 by Anbu Ganesan . Nov 04, 2024

    Car parking facility and staff curtesy are good. Sofa and furniture are old and not maintained in tidy manner. Bathroom drainage was not working properly leading to water overflow

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    Amazing stay!

    Rated 5.0 by Rohan Upadhyay . Family Traveller . Oct 28, 2024

    It was an awesome stay. Everything was good like food, cleanliness etc. The location was good because everything was available nearby within a few min walk. The staff was also very supportive. I was there with family and we enjoyed our stay there. They also provided basic utensils in the apartment which was very thoughtful. So overall it was a good experience. Thanks

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    Abdulaziz

    Rated 4.0 by Abdulaziz Alayouni . Solo Traveller . Oct 27, 2024

    My stay at the hotel was good the staff's treatment of guests is nice and excellent. The furniture in the living room needs to be renewed. The hotel has parking, which is an excellent point.

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    Worst experience

    Rated 1.0 by Ronajay Sarkar . Solo Traveller . Oct 06, 2024

    They were sold out but don't bother to inform their customer and still takes over booking. Pathetic make my trip service as well.

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    Average Stay

    Rated 3.0 by Pareekshit Suvarna . Business Traveller . Sep 30, 2024

    The location, stay, and overall service at the hotel were fantastic—great spot, comfortable rooms, and attentive staff. That said, the experience took a bit of a downturn when interacting with Abhishek, who seemed more interested in saying "no" than in providing customer-friendly service. If you manage to avoid him, your stay will be nothing short of excellent!

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    Good to stay - but watch-out for staff

    Rated 3.0 by Pareekshit Suvarna . Business Traveller . Sep 30, 2024

    The location and stay at the hotel were excellent. The room was comfortable, and most of the staff were attentive and helpful, ensuring a pleasant experience. However, interacting with abhishek, the “no man, ” was less than ideal. His attitude and lack of customer-friendly service were disappointing, casting a shadow on what would have been a flawless stay. Avoiding such interactions would certainly make the experience much smoother.

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    Terrible Stay

    Rated 1.0 by Mohammed Raees . Sep 14, 2024

    Bed bugs made the sleep horrible, the bed and blankets are not clean and not maintained properly, horrible experience and medical expenses extra

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    Average Stay

    Rated 3.0 by Pareekshit Suvarna . Business Traveller . Aug 22, 2024

    I recently stayed at your hotel and had an overall pleasant experience. The location is excellent—convenient and accessible, making it easy to get around. The amenities provided were satisfactory, contributing to a comfortable and relaxing stay. However, I was surprised to find that laundry service is not available, especially since this is a common offering among competitors, particularly for guests staying longer. This would be a valuable addition to your services. The staff was generally attentive, and the service was commendable. With the addition of a laundry service, the experience would be even better. Thanks!

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    Poor Stay

    Rated 2.0 by Azmat Khan . Family Traveller . Jul 07, 2024

    Stayed in one bedroom flat cleaness was bad when we left room for cleaning found cockroaches inside kitchen bad smell all over in lifts and passages.

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