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Check-in: 3 PM | Check-out: 11 AM
Property Rules at Rocpool Reserve
Languages Spoken by Staff English
254 Ratings
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amazing staff, there was breakfast, snacks, welcome drinks, coffee/cappuccino, tea time, cocktail hour. they made restaurant reservations and were so wonderful to us!! Can't say enough good things!!!
Fantastic Hotel with lots of extras
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What a gem, the Rocpool deserves 6 stars if I could , the included afternoon tea and tasting spoons are superb quality so much you don’t need to worry about eating out , the breakfast is incredible- try the Arnold Bennett omelette - amazing. The room was huge, as was the bathroom, super clean and very comfortable. What elevated this to one of our best stays ever was Vicky who made an excellent stay amazing, so helpful and attentive. This is a must stay when visiting Inverness and would go back in a heartbeat.
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An excellent, 5 star hotel on high ground looking down on Inverness, a shortvwalk to the centre. Though no lunch or dinner is now served, their inclusive afternoon tea followed by "Spoons", 3 tasting spoons including drinks of your choice, is super. With those 2, afternoon and early evening offerrings, you really dont need anything else to eat. The breakfast menu is extensive and food exccellent. This is our chouce for a stay in the capital of the Highlands.
Luxurious and friendly
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We had agreat tome at this luxury boutique hotel. They had thought of everything from the huge comfortable bed to the spacious bathroom . All extras were included and that meant an exquisite afternoon tea, substantial breakfast, and snacks and drinks in the room and reception area. The staff were courteous, friendly and professional. Highly recommended!
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From the time we arrived until we left this place and staff exceeded our expectations! We were spoiled with the attention to detail and excellent quality of the food. We highly recommend this hotel!!
Small but packs a punch
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Stayed here overnight as part of a longer trip. All I can say is I cannot recommend this hotel highly enough. From the minute you walk through the front door until you leave you feel comfortable and pampered. They do not offer dinner as an option but they provide lots of extras eg. Afternoon tea , tasting spoons, goodies in the mini fridge . More importantly this is all provided with good grace and a smile. Room and bed was extremely comfortable with top end toiletries. Also forgot to mention you are greeted with a glass of fizz( most welcome).
There was a hot tub too!
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The staff were fantastic, helpful, and friendly. The room included breakfast (which we didn’t make it to 😂), afternoon tea (was out for that as well), and a cocktail & canapé hour in the bar (which we did make). The cocktail and canapé hour was great-the nibbles were tasty and there was a good selection of drinks to choose from. We were even offered a second drink! The best bit was our room had a balcony with a hot tub-which I had no idea about when I made the booking. We had a fab couple of nights there and highly recommend this hotel.
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Great rooms (big bath, comfortable bed) and fantastic breakfast and afternoon tea. Really felt we were treated well throughout our stay. 5 minute walk from downtown, so perfect spot. A 5/5
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This is a very comfortable hotel conveniently situated near the centre of Inverness with free parking. The rooms are very well appointed, with interesting decor. There is a large bar. The staff were friendly and attentive. We have previously stayed here and had an excellent dinner, so it was a bit disappointing that this is not currently offered. However, there are a number of very good restaurants nearby.
Staff make the stay great
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Amazing time. Staff exceptional. Food and service excellent. A few wee things re cleaning but very minimal.
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This property is beautiful. The room was large and lovely and the bed huge and comfortable. All of the amenities were marvelous and the High Tea was fabulous - as was the service. Thank you, Aletha!
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Staff was awesome.
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A classy boutique hotel with an amazing complimentary afternoon tea, pre-dinner canapes & cocktails...... what's not to like?
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Excellent service and delicious food
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A truly wonderful experience. The property and room was fantastic, but the staff was the best I’ve ever encountered. We were treated like royalty.
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Lovely boutique hotel just a 10 minute walk from the city center. Rooms are big and the bathroom was large and gorgeous. Be sure to enjoy the large soaking tub! Service was wonderful. As a boutique hotel - you can tell the staff are “jack of all trades” and will do anything to make your stay pleasant. We ate dinner at the R bar one night and the food was delicious. The only issues we had was our room was incredibly warm our last night and when we plugged in our fan it was broken. Also-the fridge in our mini bar was not working so all the beverages were warm. We did not report this to management- If we would when I know they would have fixed it. If you are driving in- there is a small car park adjacent to the hotel and is incredibly easy to get in and out of. Overall would stay here again!
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We booked to stay at this hotel as it was part of the Luxury Scotland Hotel Group, however the Rockpool Reserve Hotel is certainly not a 5 star luxury hotel. Upon checking in we were taken down 2 flights of stairs and let into a room next to the kitchen.
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The river is nice. I would add benches for people who woukd like to sit and watch the falls.
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The hotel was good. The employees were great. From check-in to breakfast they were all kind and always looking to extend themselves to their best abilities. The down side was, the air conditioning unit was broken and the bathroom fan didn't clear the air at all, so after a shower the whole room was humid and damp. We were told to open the window however the neighborhood smelt of burning rubber and it was an irritant in the throat. They advertise as a 5 star hotel but were unable to get a service engineer to address the issue for our entire Friday-Sunday stay.
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A real gem of a hotel in a very central location, but quiet. The rooms are very comfortable and the staff and service excellent. We also had dinner in the restauarant which is highly recommended. This is our second visit and we'll certainly be back!
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Check In | 3 PM |
Check Out | 11 AM |
Rocpool Reserve Address | 14 Culduthel Road |
Types of Room | 4 |
Price Starts from | AED |
Highland
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Portree
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