Room exactly as described. Front desk is amazing! Will help you plan your days and guide you to the best areas based on your interests. Exceeded my expectations!
Don’t book a lower level room
My check in experience was delightful. My room was not as delightful. Sound travels from the hallways into the room. The windows don’t shut properly so cold air was streaming in. The portable heater in the room did its best to warm things up but it was still cold.
The staff was magnificent, especially Sarah. Very helpful and lovely !
Great location and wonderful staff. Very convenient to large central parks (Kensington/Hyde) and tube station. Only complaint was the room we had was in the basement and the room is damp (bathroom a bit mouldy) and dark. Other rooms in the property have been renovated and this room will hopefully be on the list one day too (even a fan in the bathroom would be an improvement).
Lovely hotel and staff. Great location.
Very pleasant staff especially Sarah. Only hotel I have ever stayed in where there was a wall outside bedroom and bathroom windows blocking the view. Like a Fawlty Towers episode. Rot on the single glazed bedroom window. Dirty glass on bedroom and bathroom windows. Cold room on our arrival early evening. Hotel fully booked so could not change room. Wife had to go to bed to get warm. Very little heating from radiator in the morning. No soap in shower dispenser. For my wife’s 80th birthday I booked this hotel because it was advertised as a ‘boutique’ hotel. The room was not at all like that shown in the advert. Other London hotel rooms would have been cheaper but the advert deceptively indicated that our room at the Abbey would be special. Far from it.
It was pretty decent place to stay for a few nights anything longer and it would have been unbearable. The property was just old and outdated, there was no shower curtain and the tv remote didn’t work at all but it was a mostly decent place to sleep and close to a lot of things to do.
Would absolutely stay again.
We really enjoyed our stay. The staff were super efficient and always friendly, assisting when needed.
Our room was lovely and spacious, very clean and quiet.
Nice área. I quite enjoyed the place.
Kind staff. Room was very clean and quiet.
great location! Easy to get anywhere in London using the underground and also walkable to Hyde park and notting hill!
Don’t stay here. Look at the pics I posted.
Not the room we paid for. The pictures online are deceiving. The “king” size bed were composed of two twin beds but without a topper so there’s a big dip in the middle.. the bathroom had hair from the previous people that stayed. Tub was rusty and extremely high so and risk for fall. Tile from the bathroom was missing and toothpaste stains were on the tile by the sink…
Also didn’t get a bay window.. our window faced some brick wall. Would never stay here again.
Pros: close to portabella market, close to the tube that gets you around the city, bed was very comfortable. Room very quaint with the decor. I would like to mention my daughter stayed on the property and her room was in the basement.. would not recommend this room. Not comfortable, and seemed dingy and not very clean. Outside the hotel entrance patio there was a pile of trash like a mattress, and furniture.
Great location. Toilet was broken in the room so we had to downsize to another room, luckily one was available. No elevator. Staff was helpful to resolve issues. Rooms were old and musty smelling.
Very helpful and uniquely supportive staff. Look past the I'll tempered kettle to see the rare gem this stay is.
Terrific location with very helpful staff. Value for money in an expensive city.
This was a perfect central location for a couple days in London. Proximity to Notting Hill attractions and the Tube are perfect, and the room was good sized and reasonably priced. Attentive, friendly and helpful front desk staff. Would definitely stay here again!
Lovely room with a large bed, nice food places close by, transport is near, and great tea and coffee options in the room. Bath was quite old/dirty looking. At night when the front door was locked, people were shaking the door to the point it sounded like a break in was happening. Being in the front downstairs bedroom, the window would also shake and rattle when someone tried to open the front door. It was rather scary and unsettling. You can hear people talking in the next room so it’s not super quiet with that either.
marcus.familySep 13, 2024 Hotel was conveniently placed for me. The staff were very helpful.
Unfortunately the room I had smelt musty, the bathroom facilities were not up to standard. The bath taps were loose, the shower was barely more than a sprinkle of water. The bath was marked and damaged.
Slightly over priced for the not modern state of the hotel.
