Very nice looking hotel.
Definitely clean
Only problem I had was there was no hot water. After I mentioned the problem with management, a child was sent to look at the problem.
I had to check other room sti see if the problem was isolated my room.
It wasn't just my room.
Eventually after threatening to call hotels.com I was given another room.
First o was told that its normal to wait 5-10 minutes for hot water.
I told them that in their homes water comes out hot in a motor less
First they are over priced. When I got to the room AC wasn’t working. Tv wasn’t working. Then they moved me to a first floor where the noise was out hand couldn’t sleep , never again
Disgustingly filthy. Shower head had black gunk all around it. Drain for bathroom, not the tub/shower, had hair collected in and around it with build up of filth. Floor was sticky from something, I wore socks or had towels on the floor to avoid direct contact. Window opened to construction overhang and window was unlocked. Missing blackout curtains which was a problem due to facing the street and multiple bright lights.
Rust all around the napkin dispenser (no napkins in it)
Hair and particles next to the bed as if it wasn’t swept
Dust and rust in the window sill
The bathroom had Cockroaches, the room had too much loud noise and the staff was not friendly
The check in agent was unfriendly and unaccommadating.
We didn’t have hot water, a remote for the tv, and basic toiletries.Smell was no good
This hotel was average, the elevator is slow, the building smell like cleaning solution, the room smell like smoke, the bathroom door is hard to close, there’s no parking and when asked the front desk said parking is full. Overall the place was average. I would stay there because of the price otherwise I would not pay anything over $150 for this.
1st floor was noisy as it’s next to storage unit and front door. Also since it’s near LGA there’s airplane noise as well. Everything else was decent.
rosamaria.familyOct 11, 2024 It did not have a parking lot accessible. I was not aware there was no parking. It didn’t look safe. After checking in, I was so unsatisfied, I did not return to the hotel. I did not call to cancel but I still have the hotel keycards since I did not got back.
gustavo.familyOct 09, 2024 Very nice
evelyn.familyOct 08, 2024 I was actually a little surprised, it wasn't what I expected.
The T.V turned on but the controller did not work. Took them down they replaced batteries and it still didnt work. The safety lock in the room did not work. Screws were coming off the door. Spent like the forst 30 min trying to figure out the remote situation and had to come up with a way to make sure the room was secure when we fell asleep. Big fight outside across the street that we cldnt tune out cause of no working T.v but staff tried helping. Offered to give me another room in 2- 4 hrs from when we arrived but we didnt want to lug everything to another room. They might also be short staffed.
The room they put us in had a door to the yard which was filled with junk! The door did not lock, we called the front desk to come fix it and we were told they couldn’t do anything about it then when we requested another room we were told they didn’t have one n we pretty much had to deal with the unsafe room… barely slept bc I kept looking at that door preying no one would come kill us in our sleep.
manuel.familySep 18, 2024 muy buen hotel
victoria.partnerSep 09, 2024
I stayed at the Sky Hotel for one night. The worst hotel I’ve ever stayed in by far.
Check in took 45 minutes just to get a room key, with the problem being the website you used to book. For some reason if you booked with Expedia you were given a room last with little to no explanation.
The room was disgusting. The door lock was broken and did not work. There were baby roaches in the bathroom and flies everywhere. There was no phone in the room and the TV remotes did not work. The bed had a bed bug trap on it. It also had a very uncomfortable plastic cover under the sheets. After speaking to the front desk we were able to get a new room. If there was an option for a refund I would have jumped at that and stayed somewhere else.
The key we were given was the same one we used for the first room, just with a different number scribbled on it. We were confused on how a key for one room could work on another and found that it opened all room doors. Extremely unsafe and concerning.
The elevator took extremely long to work, the stairs is recommended instead. The water also took very long to warm up.
The staff was pretty friendly, no complaints with them.
The only good part of the hotel was the location. There are plenty of dining and shopping options around. However, overall it was a terrible stay and I do not recommend staying here unless absolutely necessary.
kyria.partnerSep 02, 2024 There is no onsite parking so plan to walk to the nearest garage. Smells clean but very deceiving. Floors aren’t swept, our tub was dirty, so were the walls and curtains. Noise from the planes taking off frequently. Needs an upgrade.
