connie.familyNov 19, 2024 The pool wasnt clean,
silvia.partnerNov 19, 2024 Everything was perfect only small complaint about the lady at check in, less than friendly, seemed like I was a bother to her. All other things made for a perfect stay. Breakfast was also great.
michael.familyNov 17, 2024 Road was in bad shape
ricardo.partnerNov 17, 2024 Clean quiet customer service excellent
Accidentally booked a smoking room, upon arrival, they relocated us to a room with no AC and a dirty pull out couch with old popcorn, sugar packets from previous guests. Sweated the entire night, miserable stay. Wouldn't stay again. Hilton reached out with points instead of a proper refund. Bad experience all around. To top or off, they sent me someone else's address on my invoice, not sure what's going on with that part.
khamsouk.friendsOct 28, 2024 Quiet clean and comfy ... good breakfast too 😋
Access to the Hotel is pretty easy. Right off the freeway. Hotel is pretty clean. The bedroom is spacious and clean. I don't have any negative to write about this hotel. I will definitely stay here again.
maria.friendsOct 28, 2024 Everything was good …. Personal very attentive
Decor was very old and dated chairs and couch very dated old looking also had a lot ofwater pressure until shower turned on and very low then
The hole place needs a remodel
jazmin.friendsOct 24, 2024 Staff is AMAZING!! Friendly and welcoming when you walk in. Hailey went above and beyond to help me with a surprise I was planning for a friend. I will definitely be back if I have the opportunity.
Property was as expected. Only went for a quick overnight trip. The pool and hot tub area looked like it needed to be cleaned up.
I booked and paid for my room a month ago. I understand things happen that are not. In our control. This place was clean, comfortable and very polite. I know many fire fighters and evacuees was staying there. I had requested bottom floor and a room on the back side away from freeway. I was exhausted from a drive from Mesa Az to Banning for my Uncle’s funeral and driving home Saturday. I was put on the 4th floor Freeway side, where the noise from the trucks and cars did not get much sleep. Maybe next time will be better.
angelica.partnerOct 05, 2024 Very clean and friendly staff
We are regular customers!
Too noisy. I asked for a quiet room and ended up with a room on the freeway and could not sleep with the freeway noise despite wearing earplugs. Often times there was no one at the front desk.
lynette.familyOct 01, 2024 The staff were good, however they did not feel well. The pool was cold and the hot tub was warm. The breakfast was very good and different every day. Thank you, Lynette
ellen j.partnerOct 01, 2024 Enjoyed my stay
