Very nice place to stay, definitely would go back.
Was only here for two days as a stop gap before heading into Melbourne.
Pleasant staff and good location within St Kilda. It had everything you might need, however it could do with a freshen up in a lot of areas and the cleanliness was average
kaylee.partnerNov 26, 2024 Great spot, air con was broken in the room and the half the lights didn’t work. Staff were nice though
tracey.partnerNov 24, 2024 Excellent customer service - extra pillows, phone charger and bottle opener delivered cheerfully upon request. Check in process a breeze.
Early check in not possible and cafe not open long hours so couldn’t use VIP voucher. Pillows terribly thin and bed not particularly comfortable. Bathrooms very dated and shower intensity lacking. Bathroom tap sprays on use. Toiletries divine! Love staying at this venue as the staff are so friendly and the rooms very clean. Excellent location and common areas very clean and well cared for. Pricing reasonable for what is delivered. Will definitely be back!
great location, friendly staff and great service
Like the room and bed. The shower was not hot enough and aircon was not performing well.
bailey.partnerNov 17, 2024 Everyone was lovely and willing to help
So handy to beach and restaurants
Quiet & convenient to the beach and shopping and tons of eateries around
Overall, a great location
Met requirements for one night stay.
kellie.familyOct 27, 2024 Great hotel enjoyed our stay here.
Staff were very helpful and friendly.
Room was very spacious and location walking distance to Palais (we went to a concert here), Luna Park, the Espy and Acland Streer.
anthony.partnerOct 27, 2024 Easy access to the city. Tram stop almost directly out front of hotel. Quiet place. Request rm 228 if staying there, in the corner no rooms next to away from front of hotel.
anthony.partnerOct 26, 2024 Property has mechanical issues. Nice location near beach. Excellent tram service. Priced very good Excellent service
Accommodation was fine but I left my phone charger there unfortunately, and was told after checking out at 1000, and calling within 2 hours of leaving , that the room already had been let out and serviced, and nothing was left in the room. I am very disappointed as I did not have the charger, and knew it was left in the room.
Has to get my door card re done twice because they didn’t set it up properly so I couldn't actually get into my room. Annoying but not the end of the world. Was reasonably clean and quiet although you could hear doors banging in the halls. Staff were polite and helpful.
Beds were comfortable. Despite being on Fitzroy Street, it was quiet. Staff were friendly and very efficient. Good cafe downstairs. Convenient parking.
The knob to switch between shower and bath didn't work well though, and we couldn't work out how to turn the room lights on (even after inserting room card). Other than that, we enjoyed our stay.
anastasia.friendsOct 11, 2024 Had cold showers. Slow at getting clean towels
Handy position, short walk to acklan st for food. Couldn't get the ceiling light to work so only had the small desk light
