The Location of the property is highly appreciated by guests as it is close to the main attractions and public transport. The Cleanliness of the property is also well-maintained with clean rooms and bathrooms. The Staff is friendly and helpful, although some guests have reported a few instances of unhelpful behavior. The Room sizes are decent, but some guests have reported uncomfortable beds and lack of individual lights. The Value for money is good, although some guests have mentioned additional charges for towels, luggage storage, and breakfast.
Location
The property's location was the most highlighted aspect by the guests. It was praised for being close to the main attractions, public transport, shopping malls, cafes, and restaurants. Guests appreciated the convenience of being able to explore the city on foot. However, some guests mentioned that the surrounding area could be noisy at night.
Cleanliness
Cleanliness was another aspect that guests appreciated about the property. The rooms, bathrooms, and common areas were all mentioned to be clean and well-maintained. Guests were relieved to find clean bathrooms and toilets, especially those who stayed in dormitories. However, some guests mentioned that the smell from the bathroom vents was unpleasant.
Staff
The staff at the property were praised for being friendly, helpful, and accommodating. Guests appreciated the 24-hour reception and the staff's willingness to assist with any queries or issues. However, some guests mentioned that some staff members were not as friendly or helpful as others.
Room
The rooms at the property were mentioned to be spacious, comfortable, and well-furnished. Guests appreciated the presence of amenities such as plugs, lockers, and fans. However, some guests mentioned that the beds were too hard or squeaky, and the lack of curtains or individual lights on bunk beds was inconvenient.
Value for money
Guests appreciated the property's affordability and considered it to be good value for money. The breakfast option was mentioned to be economical and had a good variety. However, some guests mentioned that they had to pay extra for amenities such as towels, luggage storage, and coffee, which they felt was expensive.