The Staff at Origin Ubud were exceptional, always prompt and helpful. The Cleanliness of the property was well-maintained and the rooms were comfortable and spacious. The Breakfast/Food & Dining options were delicious, although some guests felt that the menu could be rotated more frequently. The Location was convenient, with easy access to the center of Ubud. Overall, guests enjoyed their stay at Origin Ubud and would recommend it for a relaxing getaway.
Staff
The staff at the property were exceptional, with many guests praising their helpfulness, friendliness, and willingness to go above and beyond. Guests mentioned staff members by name and appreciated their prompt communication, organization, and attention to detail. Staff were also noted for their child-friendliness and ability to remember guests' names and preferences.
Cleanliness
Guests consistently praised the cleanliness of the property, noting that it was well-maintained and matched the photos on the booking website. Some guests mentioned minor issues with cleanliness, such as dirty towels or a dirty fridge, but these were rare and did not detract from the overall positive impression of the property's cleanliness.
Breakfast/Food & Dining
Guests enjoyed the breakfast and food options at the property, with many noting the quality and presentation of the meals. Some guests suggested that the breakfast options could be rotated more frequently to avoid fatigue for longer stays. A few guests mentioned issues with flies or limited breakfast options, but these were rare and did not detract from the overall positive impression of the property's dining options.
Location
The property's location was praised by guests for being close enough to the center of Ubud to be convenient, but far enough away to be quiet and surrounded by nature. Some guests noted that the property was difficult to locate at first, but this did not detract from the overall positive impression of the property's location.
Room
Guests enjoyed the design and comfort of the rooms at the property, noting that they were spacious, modern, and well-equipped. Some guests mentioned minor issues with the air conditioning or outdated decor, but these were rare and did not detract from the overall positive impression of the property's rooms.
