Staff at S18 Villas were friendly, helpful and accommodating. They went above and beyond to make guests feel welcome and comfortable. The Cleanliness of the property was impressive, with daily room service and mosquito spraying. However, some guests reported issues with the pool cleanliness and the presence of mosquitoes. The Location was convenient for some, but a bit far from the main attractions for others. The Room was spacious, comfortable and well-appointed, with private pools in some villas. Guests felt they received good Value for money and enjoyed the overall experience.
Staff
The staff at the property were exceptional and went above and beyond to make guests feel welcome and comfortable. They were friendly, helpful, and accommodating, always willing to assist with any requests or needs. Many guests mentioned specific staff members by name who made their stay even more enjoyable. The staff provided excellent service, from arranging transportation to recommending local attractions and restaurants. Overall, guests were very impressed with the level of service provided by the staff at the property.
Cleanliness
Guests were very pleased with the cleanliness of the property, noting that their rooms and common areas were well-maintained and spotless. Housekeeping services were thorough and efficient, and guests appreciated the attention to detail in keeping the property clean and tidy. Many guests also mentioned the efforts made by the staff to keep the property free of mosquitoes and other insects, which can be a common problem in Bali. Overall, guests felt that the property was very clean and well-maintained.
Location
The location of the property was a highlight for many guests, with many noting that it was convenient and accessible to local attractions and amenities. Guests appreciated the quiet and peaceful surroundings, which provided a relaxing and tranquil atmosphere. Some guests also noted that the property was a bit far from the main tourist areas, but still easily accessible by taxi or other transportation. Overall, guests felt that the location of the property was a positive aspect of their stay.
Room
Guests were very pleased with the quality and comfort of their rooms, noting that they were spacious, well-appointed, and beautifully decorated. Many guests appreciated the private pool and outdoor living areas, which provided a luxurious and relaxing atmosphere. Some guests noted minor issues with their rooms, such as hard beds or noisy air conditioning, but overall guests were very satisfied with the quality of their accommodations.
Value for money
Many guests felt that the property offered good value for money, with reasonable prices for the quality of accommodations and services provided. Guests appreciated the luxurious and comfortable accommodations, as well as the excellent service provided by the staff. Some guests noted that there were additional charges for certain amenities or services, but overall felt that the property was a good value for the price.
