kelly.friendsAug 01, 2024 Cleaning staff was friendly and helpful. The front desk staff was not. Another guest locked the wrong door, locking us out when we arrived one evening. It was difficult to reach a staff member to help us. We ended up pushing the door several times and could eventually get in. Another guest helped us.
Great base for a short stay in Naples
Excellent location and a tranquil oasis tucked away in a busy Naples street. Large room meant our family of 5 shared comfortably and a great base for a couple of days exploring Naples.
It was nice and clean but the walls were a bit scuffed and could use some paint. The air and fridge never really got cold. Cool, but not cool enough. You have to pay .50 euro each way to use the elevator and the breakfast at the place down the street was very limited on what you could get and in a very hectic spot. The beds were very soft so if you need a firm bed be aware. The luggage storage was nice and it’s very close to the museum.
Guest house with great location! When we checked in we were confused with another guest and found out after walking up 3 floors and had to walk back down to 2nd floor with luggage. I'm out of shape and in my 60's. The young lady escorting us skipped ahead to meet the other guests and we were left a little lost on the stairs and not sure where to go. Our granddaughter followed the girl down and had to carry her bag back up again when we finally figured out where to go. Because of travel delays we were accessed a 30 Euro late fee. Other than check in the only staff is person cleaning in the mornings. They were responsive to message requests via Expedia and helped us book tranfers to airport. The air conditioner did not work properly so room was a little cooler than outside but still uncomfortable. We let them know the problem and the housekeeper 'looked at it', but didn't fix it.The room was a 2nd floor walk up with a funky little elevator that costs .50 Euro. Amazing location but not the right fit for us.
Booked one night. Late arrival as flight late and also delayed. €25 euro taxi from airport A little confused about arrival procedure but soon sorted with excellent text message communications Extra charge for late arrival after 20.00 €30 Safe quiet comfortable Breakfast option with voucher to Leonard’s cafe 100 metres along Road Close proximity to metro to access train to Pompeii. Easy checkout friendly helpful staff that were on duty on arrival and then again in the morning. Would stay again Very good.
Very convenient location, very close to metro and historical area, shopping area , restaurants.
Il b/b è centrale e molto pulito…. Essenziale e efficiente …. Prossima volta a Napoli si torna, buono osteria molto vicino, osteria da Carmela!!!
I loved the artsy atmosphere, and the archeological museum MANN has made great strides in the thirty years since I was there before. It i now one of the best in Italy and major-league in Europe. It is impossible to rate the certainly vibrant environs. However, because so much squalor and delapidation may prove weirdly charming to some (count me among them), to others (my wife included, who dislikes long travel to begin with and big cities) the same may be repulsive. The Dimora staff could provide a bit more iadvance information on what a first-time visitor can expect .beside clearly limited check-in times There IS a tiny elevator but one need a 50 Euro cent piece to make it work , Available at 8 a.m. breakfast is limited but good, outsourced to a notable chain café a few minutes walk away Right by the great museum, which opens at 9..
Very helpful and knowledgeable staff. Helped us with directions and amazing recommendations. Definitely would stay again
There was construction inside the hotel. Pay to go up the elevator, bugs in the room, breakfast was a coupon to a coffee shop down the street. However the location of the hotel was great.
Just 6 minute walk from M1 subway. Beautiful room with a very old courtyard and lift. Super safe
nazir.partnerOct 09, 2023 Great location
The facilities were very comfortable and clean. The location was excellent. We really enjoyed our stay.
Not the best although it is cheap
Having to pay 50 cents to use the lift to get to the second floor (lift then didn't work) was not a good start. Reception staff lacked basic customer service skills - we asked if we could check out and hour later and they just looked at each other and said "No" - didn't say sorry or give and explanation. Room was large, but very dated, especially the bathroom. Shower didn't drain well so you end up standing in dirty water. We only had one bath towel between 2 of us and reception seemed surprised by our request when we asked for another. Service was saved by the cleaner when on checkout was super friendly,smiley and helpful and organised a taxi for us. Area is quite run down although I guess it is in the old part of Napoli, however it is close to some of the main sights (which is why we chose it)
julie.partnerSep 02, 2023 Front desk very helpful and kind and is situated in walking distance to good shopping and restaurants.
elizabeth.familyAug 06, 2023 Nice r
yanet.friendsAug 04, 2023 The rooms is nice but the neighborhood looks scary, a lot of graffiti and trash but after the first night I felt safe, nothing to worry about.
elizabeth.familyAug 02, 2023 Fantastic location, a block from the archeological museum and close to all markets and restaurants. Great area for walking and shopping. Staff very nice and helpful and nice, quaint rooms. Very Italian feel.
Beds are not very comfortable and we were confused when we got there about where we were supposed to go to get in. Be sure to communicate your arrival time and then call when you arrive to be let in. It’s on floor 2.
We loved our stay and would definitely come again.
david.friendsJun 30, 2023 Beautiful and safe place to be in Naples . Met all my needs. Would highly recommend
