jose a.familyNov 06, 2024 The staff were great
Beautiful old building, old world style, huge bedroom and a piano player serenading us at breakfast made it all stand out.
warren.partnerMay 03, 2024 This is an incredible, elegant, historic mansion! We enjoyed our stay here. The architecture is wonderful and the staff are friendly and helpful. There is no elevator, but the staff will take care of your luggage. After all, this was built in the 1700s! Our room was was spacious and elegant. The location in the Centro Histórico is very good and within walking distance of the main sites. The restaurant serves delicious Mexican food and a fine pianist provides live music.
big romantic room and balcony, comfortable beds. Historic and beautiful hotel. Staff was good but two mornings and full day with NO HOT water! Staff response disappointing. Also had to argue about discount for food on reservations. Restaurant was well below par.
eduardo.familyNov 20, 2023 Great location, and service was very good.
nancy.partnerOct 23, 2023 The property is very unique (old mansion). It’s well located in the historic center. The bedding was very tired, old. The sheets didn’t fit the bed. Didn’t want to touch the bedspread. It was fine overall but wished I had booked somewhere else.
donald.familySep 17, 2023 Drop-dead gorgeous property with amazingly beautiful rooms in a great location. After a tense encounter with a clerk who insisted a double bed was a king bed, we got our “upgrade” to a nicer room with an actual king bed, which is what we had reserved in the first place. Food discount doesn’t apply because the restaurant is conveniently not connected with the hotel.
The ac was not working and the room felt like an oven. They couldn’t find the key to my room. The manager was very unfriendly The receptionist was trying but the manager didn’t want to help
jessica.partnerSep 07, 2023 Wonderful ambiance for the hotel and friendly managers. It is an old building and the electricity did go out for one hour but was restored and no further issues The front desk could be a little more helpful and welcoming. The breakfast in the morning with live piano music was fantastic!
Beautiful one of a kind hotel.
marcela.familyApr 20, 2023 First time in Queretaro, traveled with family, the hotel was beautiful, clean, staff very friendly, the hotel is in the middle of everything, easy to walk to several parks, churches. We loved our stay at La Casa de la Marquesa, Highly recommend.
Beautiful room with some nice views
The place is charming, friendly, and accommodating staff.
I was surprised by the number of stairs we climbed to get to our room. The bathroom had several steps and you needed to be careful. The huge bathtub was difficult to get into without slipping.
Awesome experience. Great breakfast with live pianist playing outstanding music. Great customer service. Internet soso.. no electrical outlets in room. All the rest great!
michael.partnerMar 04, 2023 The property was perfectly situated in the city center near parks and services. The hotel is great and the service was outstanding.
natalie.friendsFeb 28, 2023 Very attentive and friendly staff. Morning breakfast was delicious. Piano player in lobby was lovely to listen to.
In centro, walk to everthing. Beautiful rooms, excellent breakfast, professional staff spoke spanish and english. We would stay there again. Loved it.
rosie.partnerFeb 08, 2023 Great location in a very unique historical house. Very dark with no amenities available in the evening. Lacking on attention to details. Only one towel was provided, no tv channels were accessible, broken hair dryer. Great potential for a fantastic experience.
Un hotel muy recomendable, tiene una ubicación excelente. El hotel es un lugar histórico y muy frecuentado.
Las personas que nos atendieron muy amables.
I loved my stay. The building is very historic. The staff was accommodating and the breakfast was delicious. I would recommend it.
joseph.familyJan 13, 2023 Staff very friendly and helpful. Room very clean. Excellent location in historic central.
