Review Of Holiday Inn Express Amsterdam - Schiphol

Terrible Stay

Rated 1.0 by ARULSTANISLAUS AMALORE . Aug 18, 2024

Very unhappy

Average Stay

Rated 3.0 by Rajesh Ray . Business Traveller . Apr 30, 2024

Good hotel. Clean. But probably a bit expensive compared to its facilities and location. Possibly you can get better option in case you want to stay closer to amsterdam airport.

Stay in holiday in

Rated 4.0 by Chetan WV . Couple Traveller . Dec 30, 2023

The hotel is good. But very far from city. And a bit isolated. You would need to walk at least 1 km for stations. Breakfast spread qas good

Rude behavior from the receptionist, asked us to drink tap water when requested for a drinking water bottle.

Rated 2.0 by Mark Thattazhi . Couple Traveller . Nov 24, 2023

I recently had the misfortune of encountering a rather unpleasant experience at holiday inn express schiphol-amsterdam, and i feel compelled to share my disappointment. While the overall ambiance of the hotel was satisfactory, the behavior of the hotel receptionist left much to be desired. Upon checking in, my wife and i were greeted by a receptionist who was very friendly and welcoming. Later during our stay, when we requested for a bottle of drinking water at the reception to a different receptionist the response is gave was unexpected and unprofessional. Instead of providing a simple solution, the receptionist dismissively said there are no drinking water bottles and suggested that we drink tap water from the bathroom in our room. This response was not only unhelpful but also quite shocking. In any reputable establishment, basic amenities such as drinking water are expected to be readily available, and guests should not be directed to consume tap water from a bathroom. This not only raises concerns about hygiene but also reflects poorly on the hotel's commitment to guest satisfaction. Hospitality is a fundamental aspect of the hotel industry, and a courteous and accommodating staff is essential for a positive guest experience. Unfortunately, our encounter with the receptionist left us feeling undervalued as guests. Guests should be able to expect a certain level of service, and the behavior we experienced falls far short of those expectations. While the hotel may have other redeeming qualities, the conduct of its receptionist significantly marred our overall impression. Taking initiative, i was able to locate the email addresses of the operations manager and general manager at holiday inn express schiphol. I promptly composed an email detailing the incident, expressing my concerns. I sincerely hope that this feedback is taken constructively, and measures are put in place to ensure that other guests do not have to endure similar experiences in the future.

Very nice hotel and nice staff

Rated 5.0 by Nitin Raghav . Family Traveller . Oct 29, 2023

I have stayed there for 6 nights and all of them were wonderful. Me and my wife have enjoyed each and every stay at this hotel. I will definitely stay there again.

Pretty good stay

Rated 4.0 by Akshat Kapoor . Family Traveller . Aug 15, 2023

Had a good time there. Friendly staff but very less option for breakfast, so don't expect much. But yes decent stay. Near airport

Very good property with its pros and cons

Rated 4.0 by Mudit Pathak . Group Traveller . May 08, 2023

This holiday inn express is situated in hoofddorp which is outside amsterdam. It is very close to schiphol airport so that is a plus. The nearest rail station is hoofddorp which is 650m away and it has direct sprinter train to amsterdam central station. When you go to amsterdam make sure you know the last train time to return in case you are staying late in the city(which you will. We stayed at this property for 2 nights. Stay was very good. Staff is very nice, welcoming and courteous. Breakfast is complimentary and the hotel has no kitchen. You have to order your food from outside in case you want to have dinner there. Best part is they provide you cutlery and space in dining area to have food.

Rude staff!

Rated 3.0 by Mayank Khosla . Solo Traveller . Feb 06, 2020

The staff was very rude during the time of the checkout

Value for money

Rated 5.0 by Mohit Hasija . Business Traveller . Jan 24, 2020

Value for money, clean, fast, gym, good food!

Excellent stay

Rated 5.0 by Santosh Kumar Gopi . Family Traveller . Jan 01, 2020

Very good stay. Check in was so smooth and explained all our things in detail. Very good trained staffs and management.

Excellent place

Rated 5.0 by Mohit Hasija . Business Traveller . Dec 24, 2019

I have stayed here many times, it's best close to Airport and my office

Review for Holiday Inn Express Amsterdam

Rated 4.0 by Prakul Chopra . Group Traveller . Dec 17, 2019

It was a great stay with the train station available at 10 min walk and a good variety in the breakfast buffet. I would surely recommend the hotel.

Worth staying if you want to staying near Schiphol airport

Rated 4.0 by Vipul Jain . Solo Traveller . Oct 08, 2019

The property is situated near Hoofddorp station. Although there is shuttle every 40 mins from and to Schiphol airport. Good hotel.

Excellent Stay

Rated 5.0 by DILIP KUMAR SINGH . Business Traveller . Sep 19, 2019

Stay location, food, service etc.

Average Stay

Rated 3.0 by Dev Anand . Solo Traveller . Aug 10, 2019

Budget hotel with basic facility. Not near to Airport however there's hotel bus facility at Airport at regular intervals.

Lovely location

Rated 5.0 by HITESH GANWANI . Solo Traveller . Jun 17, 2019

Enjoyed my stay at the hotel which is well located and closer to all the amenities.

Excellent Stay

Rated 5.0 by Joby Joseph . Nov 27, 2018

Very nice hotel with in the budget, nice pick up arrangements.