Review Of Sofitel Krabi Phokeethra Golf & Spa Resort

Poor Stay

Rated 2.0 by Shrinidhi Sundarraman . Nov 21, 2024

It's not as fancy as it seems outside. Rooms are a bit dated. Also, there was a cloud burst on the day we arrived. We were standing outside sofitel in the watchman's cabin requesting them to arrange a buggy/car/some transport from entrance to reception area. After waiting for 30 mins, they said the driver is not available even though many sofitel vehicles were coming and going past the entrance. The thunder and lightning was super scary and the short cut route was covered in rain water. We just went to our room drenched in water. The receptionist said they didn't know about this while the watchman said he already informed them. Anyways, it is not at all the kind of hospitality you would expect from a hotel like sofitel. They really don't care about you. There are many good hotels available in that location. You can prefer that over this.

Best sea side golf & spa resort in thailand

Rated 5.0 by Vinay Verma . Family Traveller . Aug 21, 2024

Traditionally designed beautiful resort with sea facing views from the balcony. Largest pool you can even. Not imagine and best hospitality

Good Stay

Rated 4.0 by Chandrashekhar Singh . Family Traveller . Aug 17, 2024

Had another pleasant stay with sofitel, a good place for a family stay, and vegetarian food options for breakfast are extremely limited. Good staff and best pool experience for kids

Excellent Stay

Rated 5.0 by Asmit Awasthi . Family Traveller . Jul 22, 2024

Lavish property with extraordinary facilities. But many facilities usage is on chargeable basis, so it becomes too expensive if you want to use all facilities

Relaxing vacay!

Rated 5.0 by Shifalika Dalmia . Couple Traveller . Jul 19, 2024

It’s a well maintained beach resort with affable staff; a variety of restaurants. Good indian and italian food served at speciality restaurants. Bar in the lobby with live band and the longest pool in thailand are the added attractions.

Good Stay

Rated 4.0 by Gurpreet Singh . Group Traveller . Jul 18, 2024

Well maintained property with great swimming pool facility & good food options ( especially for indian travelers)

Sofitel

Rated 3.0 by Arvind Khanna . Family Traveller . Jul 12, 2024

The property is at a very good location but needs and upgrade in terms of furniture, especially the bathrooms are very old

Accomodation and location is perfect in krabi. Kids activity very good and

Rated 5.0 by GAURAV JAIN . Family Traveller . May 12, 2024

Very good property. Kids activities very good. Staff is very polite and property located in front of sea.

Sofitel review

Rated 4.0 by Neeraj Singh . Family Traveller . Apr 09, 2024

A good resort overall with some limitations like old rooms, wardrobes hotel eateries close by 9:30-10 pm max

Great location, average room

Rated 3.0 by Rohan Seth . Couple Traveller . Mar 31, 2024

The location is very good and the staff is friendly. However, the rooms are evidently dated. Our room had a broken kettle, unclean/blocked shower head, a torn towel and bath robe, and a noisy door. After spending a good amount of money for a five-star property, i don't think any guest would be okay with such issues.

Amazing stay with the kids during christmas

Rated 4.0 by Joyjit Guha . Family Traveller . Jan 04, 2024

Great hotel, amazing grounds and pool, good service. Food can be better though both at the restaurants and breakfast

Excellent Stay

Rated 5.0 by mudit maheshwari . Dec 24, 2023

They stay was really nice. The staff of hotel was excellent and very supportive. The environment and vibe there is unmatchable. Indian food in breakfast was very tasty. One of the best stays in krabi

Will not visit again - poor staff and service

Rated 2.0 by Somya Priyadarshini . Family Traveller . Dec 13, 2023

It’s amazing how a hotel of this reputation treats its customers poorly in person. Firstly, after receiving a confirmation on king size bedroom booking, we were told at-least one hour post checkin time that we were allotted twin beds. We have made tens of reservations around the world through mm t and other agencies but never faced this issue. On top of that, the staff at the checkin appeared least courteous, empathetic when we raised this point. We were 5 families with 3 young kids who were made to wait well into the checkin time before we finally got our rooms. When we asked to speak to the manager, the at the counter pretended as though she did not hear me the first 2-3 times and finally someone came up and claimed they were the manager and again, no acknowledgement of the issue or any demonstration of courtesy. Terrible experience so far. What took the cake was at that at the dining hall (breakfast, the server would not bring me a glass of water which i requested for as i was feeding my kid at the table. She (looknam) pointed me to the water station and asked me to go get it from there (knowing very well that i was alone there with my child at that point and could not go myself even if i wanted to. Apparently the same treatment was meted out to other folks in our group as well. Sofitel you are not getting our money again and please know that you are not even one of the best hotels we have been to- so may be teach your staff to save the attitude and get a lesson or 2 on customer care and courtesy.

Excellent Stay

Rated 5.0 by Shaik Abid . Oct 30, 2023

Great property with the best pool. Their food and breakfast was excellent. Rooms are big and king bed is larger than regular king bed. Bathtub was nice as well. I recommend this property over all the others.

Fun filled stay at sofitel krabi

Rated 5.0 by naresh sharma . Family Traveller . Oct 18, 2023

Sofitel krabi indian vegetarian breakfast was very yummy and overall the spread was great. The fresh juices were super refreshing. The highlight of the property is their massive pool with witbit. Also loved the balmain toiletries in the bathroom

Average for the price you pay.

Rated 3.0 by Rahul MARDA . Family Traveller . Sep 29, 2023

My wife and our 3 yo stayed here for 5 nights in sep’23. It was a special occasion for us as it was my daughter’s 3rd bday. The indian food at white lotus is quite fine but the indian food at breakfast is best ignored. There were so many indian guests there but the chef could not take the pain of delivering acceptable indian fare. It was the same indian dishes everyday! all in all i found their attitude to be more favorable towards other nationalities.

Review

Rated 5.0 by MANISHA SANDEEP BAPNA . Family Traveller . Jun 16, 2023

I think no review required for this property bec sofitel was also good. Very very good property and nice location

Nothing better than this

Rated 5.0 by sachin dangay . Family Traveller . Mar 17, 2023

Property is well maintained. Breakfast is super luxurious. Taken care of very small & simple requirements. Definitely coming back. A class hygiene standards. Staff is very curtious and helpful.

Good Stay

Rated 4.0 by Aaditya Mulani . Jan 29, 2023

Very beautiful property right on the beach with amenities for all ages. Loads of activities to choose from on the property, by the pool and even on the beach. Overall a beautiful place to holiday in krabi

Good

Rated 4.0 by Mangesh Gunjkar . Group Traveller . Jan 26, 2023

It was a good experience. Best place in krabi