A great welcome at arrival and a very comfortable stay, would definitely book again.
jaspreet.familyOct 11, 2024 Clean, and well kept! Comfortable beds and plenty of toiletries. Property is close to all the dining and shopping options. Would recommend to anyone looking for a place to stay in the area.
The out of Africa room was great fun. Very clean and we appreciated the air conditioner
Beautiful place to stay. Very kind staff. Allowed me to leave bags after checkout and you their lounge. Thsnks
Very clean, lovely stay and nice area. Saw lots of areas of the Cotswolds as very east to get to by car. Hotel in nice location. Have recommend the hotel to family and friends
christina.familyJun 19, 2024 Absolutely loved our stay!! Would definitely recommend staying here.
A special birthday treat and was a really wonderful stay!! Thank you!
Lovely. The “Out of Africa room was very nice! The place was quiet and temperature nice.
Perfect place for birthday get away.
The family room was perfect, enough room, two bathrooms, beautifully decorated, comfortable. A very short walk to places to eat and drink.
gaynor.partnerFeb 17, 2024 All very good, lovely spacious clean room with good decor, free snack breakfast facilities, good location for walking into Cheltenham if reasonably fit. Area pleasant with some local shops and nice cafes a short walk away. We really enjoyed our stay.
So nice really helpful trustworthy staff
Nice and easy to access the property by using the mobile app key and was easy enough to check in and collect the actual key card.
Easy to find and will definitely use again
Fantastic stay, stayed in the Willow's room.
Room was clean and comfortable.
Short walk into town
Only wish there was pastries on offer for breakfast instead of muffins
allan.partnerOct 21, 2023 This place is unique and beautiful. We have stayed here a number of times in different rooms. The suites weren’t available when we booked, so ended up with the Tiny Double Room.
As always, the room was immaculate and so well appointed. This room is great value for money and not tiny at all in my opinion.
The owners of this place have everything right and every room we’ve stayed in has been nothing short of perfection. This is our ‘go to’ hotel for visiting Cheltenham. Very quiet and location is close enough to the town centre to walk.
Clean , warm , friendly . Gorgeous decor . Easy to locate
Akin to a Supermarket checkout - self serve.
The hotel was not as expected when booked. There was no indication of the "no staff do it yourself " approach. The bed was far too soft and we did not sleep well, too close to the edge and we rolled off! The floor was dusty, dust clinging to our socks, the full length mirror was dirty, possibly polish not wiped off? The designer shower was completely impractical, full extended it was almost impossible to wash ones hair, a tall person would fail completely. I understand what you are seeking to achieve with the "eco" approach, it is not for everyone especially at the cost of comfort - better you inform customers in your brochure. It all smacks at putting a higher % profit first. Disappointed , Location was the only positive. We will not be booking again albeit we visit Cheltenham regularly. 4.5/10
It was a great place to stay
