Tiny property with small rooms. I’m 6’5” and my feet hung off bed
linda.partnerNov 06, 2024 Great location & property! Very close & walkable to Victoria Station, Buckingham Palace, pubs & restaurants. Easy connections through Victoria Station to rail lines & other underground lines. Good breakfast, additional 10 pounds sterling per person, per day.
brenda.familyOct 17, 2024 Room in basement with no window. Felt like a dungeon and like a fire trap. Was NOT told about location of room. One assumes they'll get a window too. No window in a hotel room is illegal in Canada. This was not a cheap room either. Feel like I've been had. Can't recommend Expedia based on this experience.
siu p.friendsOct 13, 2024 we stayed at the basement floor which was quite noisy, need to wait till tube not running then we will not feel the shaking...other than that everything seems to be fine
This hotel was overpriced; the only good thing about it was its location.
I got a room overlooking a roof of black, crusty mold with outdated furniture & a hard bed.
I went to a Comfort Inn in the Victoria area a few years ago& I thought I was selecting the same one.
I was extremely disappointed that I selected this option. I will not return to this hotel .
Was perfect for our short overnight.
lorraine.partnerJul 08, 2024 Their was a step to enter the building this was not mentioned pre booking as i have poor mobility this was a negative as was the slope to the room we paid over 200 pound for a small room the bed was no bigger than a single bed my husbands feet over hung all night the pillows where so soft their was no option for another was very dissapointed as advertising was not met by expectation
monica.familyJun 27, 2024 Our room was tiny and damp. At night when we lay down in bed the sheets felt damp. We were only staying 2 nights and just soldiered through.
Had a lovely stay, good location for sight seeing. Comfy beds and a lovely shower. Friendly staff would definitely recommend for families.
samantha.partnerMay 28, 2024 Okay
Good location and service. Bed wasn’t as comfortable as other hotels I’ve stayed in
Central location and great staff
The location was good for us. However, the condition of the property was not good! One of the electic outlets looked like it had caught fire, there was a stain the color of rust on the ceiling about 6 inches diameter , and there were several runs of black goo dripping from the ceiling to the top of the entry door frame.
Rooms appeared newly refurbished and were certainly in quite good condition. Breakfast quite poor for the money
Amazing place to stay very helpful. We loved our stay and was extremely pleased with the early check in
benisa.partnerNov 26, 2023 Location is a pretty convenient as it’s near Victoria train station. If you’re adventurous and doesn’t mind walking then this hotel location is for you. It’s about 17 mins to Buckingham palace, 25 minutes to Big Ben. There is no fridge no microwave but I think that’s a Europe thing. The staff were very unfriendly, uninformative, we asked general questions such as places to eat nearby and no answer like we didn’t exist. We got back late evening one night and realized I was out of water. I went to the front desk to ask if there’s water anywhere and he said “no” and started watching on his phone. Other than that, it’s worth the price. You really do pay for what you get. The rooms are very very very small so make sure you read the whole disclosure. I think this is only good for one person one day kind of stay.
Staff was very helpful and kind
