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Review Of Park Grand London Kensington0123401234

Central London, London | 4.0 km drive to Paddington Station

    User Ratings & Reviews

    Important information that you need to know before you book!

    • All
    • COUPLE
    • FAMILY
    • SOLO
    4.3

    Excellent

    11 User Reviews and 20 Ratings

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    Guest Reviews

    wonderful stay

    Rated 5.0 by DHRUTI KAPADIA . Family Traveller . May 23, 2024

    good food, friendly staff and clean rooms. The restaurant in the hotel serves excellent food. Hotel is just 3 to 4 mins walking from Earls court station. Which serves as good connectivity to other tourist attractions

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    Excellent Stay

    Rated 5.0 by MILAP BANERJEE . Apr 21, 2024

    Excellent location of the hotel with modern amenities. Friendly and helpful staff. Indian restaurant on premises is great and well priced.

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    Looooved it

    Rated 5.0 by sangeeta agarwal . Couple Traveller . Oct 19, 2022

    The checkin and checkout was extremely smooth. The people at the front desk were very warm and helpful. Mist of all chris, giles, rohan and rencil. Chris helped me so much as would my own child. I can’t thank him enough. Any problem we just had to tell them and it was done. The rooms were very clean and comfortable. Well equipped. Would love to go back. It was so near earl’s court so no commuting problem. And there were super markets, launderettes and restaurants at walking distance. Loved my stay here. Thank you

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    Excellent. Scope for improvement in housekeeping

    Rated 4.0 by Rohinton Bharucha . Solo Traveller . Jun 11, 2022

    Great front desk staff and an amazing problem solving manager, mr. Giles d'souza. But housekeeping requires big upgrade, e. G. Despite reminders the bed is always badly made up, and traveller has to make it up if s/he needs good night's sleep. They seem plain lazy.

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    Great location

    Rated 4.0 by Vineeta Tikekar . Solo Traveller . Jan 28, 2020

    The hotel is very close to the earl's court metro line which is well connected to most of central Paris. The staff are very helpful and very eager to please. The small things that they do really makes one feel welcome and good, especially for a tourist away from home. I would highly recommend this hotel.

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    Loved the staff and location

    Rated 5.0 by Sankalp Sardana . Couple Traveller . Oct 01, 2019

    Superb location with the hotel just a few metres away from earls court Station and well connected to London Heathrow and the shopping streets. The staff as always was super helpful and nice

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    Enjoyed London at Park Grand London Kensington.

    Rated 5.0 by Amrita Dolwani . Solo Traveller . Aug 10, 2019

    The staff from reception to Concierge to housekeeping were all very warm and friendly. I enjoyed the little chairs and infused water set out at reception every afternoon. Location was great very easy access to Earl's Court station with groceries, food markets and restaurants close by.

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    Helpful staff

    Rated 5.0 by Vani Puri . Family Traveller . Jul 17, 2019

    Rooms were clean. Good house keeping and reception staff attentive to your needs.

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    Great stay

    Rated 5.0 by Ashul Prakashchandra Jain . Couple Traveller . May 11, 2019

    Excellent stay at hotel and great service by the reception staff. They also provide a handy smart phone which you can use during your stay. Would surely recommend hotel for stay in central London.

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    Very nice hotel

    Rated 5.0 by Himanshu Chhabra . Family Traveller . Apr 13, 2019

    Good hotel with perfect location and staff also very helpful and good

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    Above average

    Rated 4.0 by KONGOT NAND KUMAR UNNI . Oct 06, 2018

    This hotel has an excellent team at the front desk and the people involved in concierge services. Helpful, pleasant and strive to add value. They could speak more swiftly at the front desk, there is no need for everyone to know what matter is being dealt with. The restaurant has great serving staff. Equally service oriented, But don't look inside the kitchen area during breakfast, which is in plain view There are some surly people out there and the cleanliness and food handling is of poor standard. Servicing of the rooms and bathrooms is at times amateurish. In a stay of ten nights, this was evident.
    The cleaning of the room definitely needs to improve. It was of variable standard and I did not bother rectifying since I did not have the time.

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