denis.friendsNov 25, 2024 The breakfast was great, the pool a nice accompaniment and very convenient to my event
muhammad.familyNov 24, 2024 Very bad experience I book 2 Rooms one for two adults and the other one for 4 adults and 1 child. At the time of booking it said a suit with two queen beds whereas at the time of check in we were given two king suits. Very embarrassing and comfortable situation.
jonathan.partnerNov 24, 2024 Great staff and very luxurious feeling to the hotel. Beds are not as comfortable as they appear.
Very professional, having free dinner was a plus. The only downside was the bathtub, the faucet needed some repairs.
Very convenient location and nice and clean, with decent breakfast options. I found the beds much too soft though, woke up with a back ache.
Unfortunately we booked the room through a third party and the room type we booked was not available as advertised. The manager tried to put a good spin on it, but did not offer any compensation for the issue. The room, breakfast and cleaniness of the hotel was great. Overall, a good stay.
Wonderful stay! Staff was wonderful especially the kitchen staff
carole.familyOct 31, 2024 Amazing staff and beautiful property
alexis.partnerOct 25, 2024 I’ll def come back again, friendly, clean, great breakfast options, friendly people all around
michelle.familyOct 24, 2024 Stayed for 3 nights with my daughters. This hotel is in a bit of an odd location but if you like retail therapy, Colonie Center is literally across the street. This was my first time at a Staybridge and I will definitely be back. My daughters go to school in Troy so this will be my go-to from now on. The hotel was renovated in the past year and it shows. The rooms have a modern aesthetic that is still homely. The only drawback I would I say is that the bathroom is a bit small. Other than that, super pleased with our stay. Happy hour treats are a plus. We were at the Homewood Suites for 3 nights prior and I can honestly say this is the better property.
They honestly can’t seem to handle reservations through HOTELS.com. They kept charging my card and then saying it wouldn’t go through and they charges the hold for incidentals twice.
Breakfast want that good either. Plentiful but not good.
I asked for feather free pillows before we arrived and they acted like I asked for their first born when I had to ask again after we arrived.
lawrence.partnerOct 21, 2024 The people are just amazing and the management Michael goes above and beyond for all your needs thank you for a wonderful stay
Great stay and comfortable.
Great breakfast
abbigail.partnerOct 20, 2024 Great property. Close to everything. Room was good except the furniture was not comfortable. Bed was very comfortable though.
Great location. Great space
dale m.partnerOct 13, 2024 Very clean. Good food. Great service. Reasonable price. Goofy location.
nicolas.partnerOct 02, 2024 It was one of the best hotel experiences I've ever had. From the moment I checked in, I was impressed by the friendly and helpful staff. They went above and beyond to ensure my stay was comfortable and enjoyable.
The room was immaculate and had everything I needed. The common areas were also well-maintained and inviting. I especially appreciated the complimentary meals, including breakfast and dinner, which were both delicious and plentiful. And let's not forget the free tap beer during happy hour!
