Muchos cucarachas en los room en la cama I en El Piso patascuanes mini cucarachos
There were 2 car accidents on my way delaying my arrival, unbeknownst to me I didn't know that you couldn't check in past midnight as nothing was stated on the website, so despite arriving 7 mind past 12 and calling the number on the door I had to stay the night in my car.
Very close to Scott & White Hospital. Accessibility from highway excellent. Very much appreciate 24 hour check-in.
Just needed a place to sleep and shower. Priced right and convenient. Room had unpleasant odor to it, but not irritating just annoying. Probably from cleaning products. Red Roof provided what I needed at a price that was reasonable. All I can expect.
frank.partnerNov 05, 2024 Only 1 towel in room. They blamed Expedia for not informing them there were 2, yet there were 2 wash cloths and 2 hand towels. My wife asked for another bath towel for her hair (she has a lot and ling) and she was questioned and ask if she was going to dye her hair. She ws felt insulted and let me know we will "not be staying here again"
Terrible Hotel! Never again!
Initially, I had higher expectations upon checking in and finding my room pleasingly clean. But unfortunately it ended there. Absolutly NO room cleaning even after requesting daily cleaning. We stayed a total of 5 miserable nights.NO clean towels and even after requiring a visit to the office, I had to beg for towels. Each request they came up with another misc. rule not written anywhere or on any posted paper for why they couldn't provide towels, toilet paper, or a hair dryer. On top of which bathroom safety was a big problem. No grab bars in the shower with extremely slippery floor and tub surfaces. Without extra towels to use on the floor it was very difficult to get in and out of the tub/shower and its a miracale didn't hurt myself. The mattress was soooo horrible and uncomfortable to sleep on withthe springs coming through, that the floor would have been better. The last night was the absolute worst. We had barely any sleep due to the late night check in neighbors. They proceeded to screem, bang walls and doors even after I went politely and asked for them to tone it down. After several hours of this and it was well past 1:30 am, I tried multiple times to call the office, but no one answered the phone. I thought to then drive around to the office or even call 911 but was fearful that they may retaliate on my vehicle or me & my young granddaughter. So we struggled through the balance of the night with 3 hoursof sleep.
Took a nap during the day woke up at night to see roaches everywhere. I had to leave in the middle of the night, now im nervous i have roaches in my utensil
Room was infested with roaches. I was by myself to be there and do some painting on my son’s house so I was not very particular about the room I stayed in but this hotel is very run down to be a national chain. The room smelled of cigarettes. Garbage cans overflowing outside. Pool half full and water was green.
I liked that I could keep my 2 small dogs without extra charge and there was a large field next to the property to walk them.
The room was extremely cleaned and the room smelled good when I walked in.
Their was a very good internet connection and the room had plenty of lights and electrical outlets along with a refrigerator and microwave.
Very nice. I will stay there again!
Manager and all employees where very helpful with my relocation.
The pictures of this Motel (NOT) Hotel aren't what the actual hotel is! They used another property pictures! Our refrigerator was sitting outside of our room defrosting" and our restroom/vanity lights would not work! There were cockroaches everywhere and people sitting outside casually doing DRUGS!! This was not a safe for me to be there, especially with small children! We called and requested a refund and was denied so we left!!! This is absolutely unacceptable and your people said they could do nothing about it because the Motel said they had fixed the issues! How do you fix an unsafe environment and or delapated conditions?
jasmine.family_with_childrenSep 06, 2024 The bottom room was infested in roaches horrible
I was denied clean towels. Was told that I would just not be able to take a shower. That it was not time to put clean towels out. Sad part the 1 towel and 1 wash cloth in the room looked like someone used it to try and clean the room with it. Also seen 2 roaches. Get what you paid for.
Roach-infested, counted up to 30 on the second night after requesting during the day that they spray. One on the BED, one came out of my SHOE the final morning!! Manager (owner?) was surly (Real attitude) when I complained politely at check out next day. Me: "room was infested". He: "You saying the whole place is infected". Me: I only stayed in one room, but common sense would be more than the one room had the problem". When 1st arrived they gave us a key to an occupied room!!! Manger (owner) said "It happens". He was, and they are completely irresponsible. This review will appear all over the internet!!!!
marquista.family_with_childrenAug 29, 2024 Roaches… ROACHES EVERYTHING CANNOT EVEN SLEEP IN THE BEDS!
Worst room i’ve ever seen! It was roach infested. Roaches in the bed & bed frame. Mold all over the walls and light fixtures. There was even a roach nest inside the bed frame of one of the beds. DISGUSTING. All we did was walk in the room and walk straight out to check out. DO NOT RECOMMEND
Lots of arguments outside the rooms, had water bugs/ roaches in the rooms. Hand prints outside my window and on my car window. Looks like people were trying to look in. Just didn’t feel safe at all and the cleanliness was lacking big time.
