Hotel is being renovated but that's good to see because it shows that they care, broom was really comfortable and updated staff was super friendly and accommodating and it was a about 20 minutes to either Busch Gardens or downtown Tampa
When booking the hotel, the site didnt say it was doing renovation at the time of the stay. In my opinion, the price was more then it should had been.
All staff members were nice.
It didnt look like our rooms carpet was vacuumed or clean. There were long pieces of hair all over on 1 side of the room.
Hopefully once its done renovating, it will be a 5 star hotel. I under alot of places were damaged by the hurricanes so thats why I gave it a 4 star.
camilla.familyNov 10, 2024 Very upset . Hotel is under construction we were not notified, no ice machine , dirty , drills all day , very expensive worst Hilton experience I ever had
Very expensive for condition hotel is in.
I’m a Hilton honors member for many years. They give you complimentary waters, they told us they were in the room, but wher none there. Hotel had huge damage from Storm Milton and is under complete remodel. Price was extremely high for the conditions!!!!
robert.family_with_childrenOct 27, 2024 The property is under renovation. It appears to be affecting the staff because they are not too cordial. The ruins look nice but it feels like the Hilton is trying to nickle and dime you with bottles of water. The area looks safe. Parking was easy. At 1AM the fire alarms went off. No communication from any staff. We have an entire hotel spending the night in the parking lot with their dogs kids and grand parents. "A great night at Hilton" NOT!
It was the last hotel room in 50 mile radius
Didn’t get the room I paid for. Roof leaked in many different areas. They charge for the complimentary breakfast. Not accommodating.
I like the fact that the property was well-maintained and a very friendly staff. I had a wedding to go to, and it was geographically suitable.
Arrived late and had to wait for an attendant
They are remodeling however it was clean the staff was great and took care of every little that came up
daniel f.familyAug 18, 2024 The woman who runs the breakfast is great at her job. They are doing remodeling work that is needed. Nice place but it is getting worn down and at least they are remodeling
Nice hotel. Clean and very quiet. Would definitely stay again.
Definitely due for an upgrade which appeared was in progress...pool & grounds were nice.
No shampoo no lotion no body wash all three shower soaps were empty. TV wood shut off automatically had to keep hitting the power button. Fo
Property is great just a little outdated room decor.
Nice rooms, comfortable beds
We’re not allowed to check in due to their service being down. Had to stay at another hotel.
raymond.partnerJul 15, 2024 We enjoyed the flora and aged trees.
Employees were helpful, specially Caleb at the night shift as well as the ladies who check us in.
Thanks
Great place with very helpful staff
Staff was accommodating and courteous. I will be back.
