george.partnerNov 29, 2024 A convenient hotel to stay at. Has a limited lobby but each floor has a sitting area. Breakfast was good. The room was spacious. The hotel interior needs some painting but overall the condition is good.
The property is located in the center of the city. walkable to everything.
Worn , poor smell , some areas the smell is covered with the smell of cleaner.
I don’t like to leave negativity. We wound up not staying. If this were in the 1 star hotel class , the reviews would be more accurate.
They could have cleaned a little better before the next guest takes over the room. There was still debris left in the room upon arrival.
bianca.partnerNov 03, 2024 Helpful
yvette.familyNov 02, 2024 employees greet u upon entering n good attitude
alyssa.partnerNov 02, 2024 Late check out got to sleep in.
Convenient to downtown dining and amusements.
Splendid Diner is a great Food option.. calling in for assistance was very helpfu
No hot running water throughout the entire hotel, what a disaster!
melanie.partnerOct 18, 2024 The property overall was nice. The room was clean, staff were friendly, walkable, easy access to restaurants and things to do. The downsides were the elevators were down several times during our stay. The fire alarm went off at 6:30am one morning with no explanation from staff except that the elevators were down, don't freak out, etc. There was also no hot water for our stay. We weren't told about there being an "issue with the boiler" until we asked at checkout. My husband and I genuinely thought that we couldn't figure out how to work the shower, so we were a bit surprised we weren't notified of this issue during our stay. Had we been there more than 2 nights, this would have been a bigger issue.
david.partnerOct 16, 2024 I recently stayed at this hotel, and unfortunately, it left much to be desired. The entire place had a run-down feel, with clear signs of neglect. The sink in our room was literally coming out of the wall, and there was no shelf or space to store our toiletries, which made things quite inconvenient. To make matters worse, the neighbors next door were playing loud music well past midnight, so we hardly got any sleep. Overall, it was a disappointing stay, and I would not recommend this hotel. I would also not stay here again.
Nice facility, very friendly and accommodating staff, nice amenities, great location close to train station
Not welcoming staff. No hot water . Terrible breakfast. Place also dated and doesn't show well. Bad enough not to stay there ever again and perhaps any such property.
Muy apropiado para pasar unos días agradables en familia. Me gustaría volver en verano para acceder a la piscina que estaba cerrada por la temporada. Mi única observación es que el sofá cama deberían cambiarlo aunque no fue necesario usarlo, lo probamos y se siente muy incómodo.
Katrina provided excellent customer service, and she was extremely helpful in ensuring our reservation was taken care of! We definitely will be coming back to the hotel based on this experience!
kirson.friendsSep 27, 2024 The hotel is old & outdated. The room furniture needs to be replaced. It is worned and ooutdated.Lightning in the room was dim. The master bathroom need a stand or cabinet to place toiletries. The windows need to be washed on the outside. Last, the breakfast choices leaves a lot to be desired.
Absolutely loved the property. The staff could not be better. Whether it was my very late check-in or early morning departure the Front Desk personnel were both the best.
Wonderful stay and great location
