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BUSINESS
GROUP
SOLO
3.7
Very Good
12 User Reviews and 19 Ratings
Location3.8
Room3
Food2.4
Amenities3.3
Hospitality2.8
Cleanliness3.6
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Guest Reviews
Good Stay
Rated 4.0 by Sanjay Kumar . Solo Traveller . Dec 02, 2024
Fortuna hotel hanoi is a five star hotel with all the facilities in the hotel. Apart from hotel facilities it also houses a casino and a karaoke club. The major issue with hotel is it is oriented towards chinese and western visitors however what i saw, the majority of guests were indian. The is no choice in indian food, no indian channels on tv and staff does not understand english. The main area to visit in hanoi is old quarters but the hotel is far off from it. The spa is unprofessional and reception staff is clueless.
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Excellent Stay
Rated 5.0 by Jaimurugan Somasundaram . Mar 17, 2024
Hospitality, cleanliness, spacious room, very accessible location to all needs make it very valuable
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Excellent Stay
Rated 5.0 by MEGHANJALI SHINDE . Solo Traveller . Dec 14, 2023
If visitors are indian then they can only stay here. They cannot have food. Otherwise, the hotel, cleaning, staff, and services are good.
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Ok ok
Rated 3.0 by Vedaarsh Mohan . Business Traveller . Oct 17, 2023
Service was not great and it's an average hotel with people hardly speaking english here, so nothing much to boast abt
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Neat and clean
Rated 4.0 by Gautam Parekh . Business Traveller . Jul 21, 2023
Good business hotel but far from old quarter little expensive but good hotel for vegetarians very few eating option available
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Great hotel excellent spa
Rated 4.0 by Azhar Zuzer Rajkotwala . Business Traveller . Jul 05, 2023
Very nice comfortable property located in the heart of hanoi had the best vacation restaurant spa are excellent rooms were very comfortable
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Good location
Rated 4.0 by Gautam Parekh . Business Traveller . Mar 27, 2023
Good business hotel close staff food everything was proper
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Perfect for a business traveller
Rated 5.0 by Gaurav Agrawal . Jan 15, 2023
This hotel is perfect for a business traveller. Really hospitable and english speaking staff. And a big lobby and good restaurants for meetings. The price is also reasonable and comparable to ibis / mercure. I loved my stay here for 2 nights.
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Pathetic service
Rated 1.0 by mihir shah . Group Traveller . Feb 17, 2020
This people don't have any kind of courtesy. They don't serve us vegetarian or vegan options for breakfast. They don't provide any plates or cutlery in room. Very small rooms, just ordinary rooms. Don't waste your money on this hotel. We lost our room key card, they charged us for it. Don't go to this hotel's bar. It's a way costly.
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Comfort stay in Hanoi
Rated 4.0 by RAVINDER BHARDWAJ . Business Traveller . Nov 22, 2019
I stayed in Fortuna Hotel for first time and really like the location. Staff was courteous. I Am a vegetarian, and was really happy to See that they offered some varieties for vegetarian. Like pasta, pizza, noodles and rice. Lots of good restaurants bare also nearby if someone prefers to ear out.
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Not very good
Rated 3.0 by PURSHOTTAM GOEL . Feb 15, 2019
Both were not very good, no free water and was very expensive, location was not very good Very poor view and no ventilation at all
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Comfortable stay
Rated 3.0 by Kuntal Patel . Solo Traveller . May 31, 2017
Room stay was average, small room- minimal place to move around and not much amenities. Breakfast was okay- not much choices- however since there were many Asian tourist then- there was paucity each time. Hotel staff did their best to accommodate every guest. Casino and karaoke joints in the lobby floor, makes coffee shop- restaurant in evening unusable due to high noise. Reception and concierge are good to support with just 220 K VND for airport drop. Hanoi has better hotels and preferences.
