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COUPLE
FAMILY
BUSINESS
4.2
Very Good
12 User Reviews and 27 Ratings
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Guest Reviews
Excellent Stay
Rated 5.0 by Alok Dixit . Oct 15, 2024
The saltay was pleasant, relaxed and food was also good and specially the hospitality i will give full marks
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Poor Stay
Rated 2.0 by Keval Joshi . Business Traveller . Apr 28, 2024
They did not give my room what i booked in mm t they given me different room and for early check in taken extra money. Before they told me they don’t have room and after i paid money they have room so not good, room is not good even ac also not good condition so poor experience
Staff is too rude. Dont compromise on any thing. It was average experience. They should make guest their priority not money
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Good Stay
Rated 4.0 by Poorna Chandra Mouli Thummallapalli . Family Traveller . Apr 06, 2024
Location is very nearer to major attractions in old quarter. Food and amenities are good. They have options for vegetarians. They people are very courteous and helpful.
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Excellent Stay
Rated 5.0 by Satya Narayan Bansal . Apr 05, 2024
Great location and good value of money hotel in 4 star category
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Excellent Stay
Rated 5.0 by Balaji C . Nov 20, 2023
Excellent hotel with spacious rooms
we stayed for 3 days at the hotel
the staff were friendly and very helpful food was good
walkable distance to old quarter. It will take 10 to 15 mins by walk
hotel staff help in calling a taxi if needed
the room had all the necessary amenities there was complementary fruit’s in the room on arrival
daily cleaning was done perfectly room was silent
it had a small balcony overall enjoyed our 3 day stay
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Lovely stay
Rated 5.0 by MEET DINESHBHAI LUNAGARIYA . Family Traveller . Apr 14, 2023
Great place to stay at the old quarter area of hanoi
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Terrible Stay
Rated 1.0 by Vijay Dalwani . Feb 15, 2023
Pathetic service, rude staff. Accused us of stealing tv remote and put a fine of 300000vnd whereas the remote was hidden by housekeeping staff under the bedding. Instead of accepting mistake started shouting and yelling in front of other customers. Will never recommend this hotel to anyone
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Nice location
Rated 5.0 by Avneesh Ahuja . Family Traveller . Feb 07, 2020
Hotelbis good, located very close to market and tourist attractions, easy to walk at many places from Hotel, good options very limited for vegetarians. Overall it's value for money.
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Terrible hotel
Rated 1.0 by Vibhor Kush . Family Traveller . Jan 09, 2020
I booked superior category room. The room and bathing area is very small. Too many house rules. Very uncooperative staff. Lights of the corridor and common areas are shut by 10:30 pm. Feels like living in a hostel. If you want cutlery they will ask for charges. Even tea coffee creamer if you ask to refill there is a charge. Requested for late checkout since our flight was late, first instance they said hotel is full, requested again, they said if you pay 30 percent rack rates then they can extend till 3 pm. Even number rooms are facing back side of hotel where construction is going on 10 feet away and will take quite some time to complete. Its a third class hotel. Not even 2 star.
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Safe family stay
Rated 4.0 by Supritha YP . Family Traveller . Dec 27, 2019
The hotel is near to all local sightseeing places like museums, Hoan Kiem Lake and night markets. It's near to Indian restaurants. The bell boys have been very helpful in booking cab in my mobile. The guest relations officer helped us get vegetarian food in breakfast, though it would have been great if the white bread was also egg less and also if they provided take away as we had to rush to Halong Bay. But, take away isn't allowed as per their policy. The screen at the bathroom in our triple room was broken since many days. The hotel is at a very safe and good location.
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Good stay in the heart of the City
Rated 5.0 by Dinesh Kamath . Business Traveller . Aug 08, 2019
A great value chain Hotel in the heart of the City. The rooms are spacious with good linens, bathrooms are clean and all basic toiletries provided. The breakfast spread is good including options for vegetarians. Overall, one of the recommended hotels to stay in Hanoi in this category.
