Got woken up to a drop saw being used before 8am both mornings I have stated at the best western in Hervey Bay for 200 a night is a joke no apology no refunds no nothing so someone better be sorting this matter out
Nice motel, could do with updating, large unit. TV remote never worked but everything else was fine
peter.partnerOct 20, 2024 Staff very helpful we had a disable room, all very handy and convenient.
Easy check-in with lovely lady on reception - in fact all the staff were welcoming and very helpful. Our upstairs room had recently been renovated: it was spacious with tiled floors, modern bathroom and kitchenette. Appreciated the tiled floors rather than carpets, and also being able to leave our balcony doors open as the room had security screens. Undercover car parking was a bonus too. Will more than likely stay there again.
Very lovely and peaceful place close to all amenities.
jan.family_with_childrenSep 01, 2024 Absolutely amazing friendly, helpful staff. Exceptional cleanliness
If it had room service it would have been perfy
paul.family_with_childrenAug 01, 2024 Spacious and clean room with good proximity to the beach.
Clean and tidy. It was a family room and okay for a couple, though perhaps a bit small for 4 people if staying for and extended time. Staff were very friendly.
The only downside for me was that it was a shower over a bath, especially for seniors not ideal, as it is easier to have a fall in these types of showers.
Good comfortable stay thanks
Nice and quiet and super clean.
motel was amazing, but was alittle disappointed the room wasnt up to standard. the bed wasnt made properly, there was hair on the drain in the shower, only a half a roll of toilet paper no spares, dust on the benches,
i am a cleaner myself. thats why i had stripped the bed....
thank you very much for a night away....
david.partnerApr 04, 2024 Friendly and helpful staff.
A small chopping board, sharp knife and a mat to wipe our feet at the front door wound have been great.
I have stayed at the Best Western ambassador on a number of occassions and the staff have always been courteous and the facilities clean well maintained. On my most recent visit, i accidently booked an incorrect date and the staff member was more than happy to move the booking for me even though it was originally a no refund booking. Very accommodating, friendly and efficient.
annette.family_with_childrenJan 02, 2024 Location 10/10 amenities 8/10 (shower pressure low)
bonnitta.partnerDec 30, 2023 We had a lovely stay. We will definitely be returning.
Generally the unit was clean however it was clear that the clothes hang closet had not been vacuumed in years. General the bath room wall and floor finishes were poorly maintained as grouting was cracked in many places, particularly in the internal corners. The fly screen in the bathroom was covered in lint/dust so air flow was minimal. Generally drapes and other elements were very tired indicating penny pinching on a major level. For the room rate paid I would expect way better.
kenneth.familySep 24, 2023 Loved it it’s nice and friendly staff
