eleanor.friendsOct 30, 2024 The property is well kept and staff were available at all times to answer queries. There was an issue with the size of the room on night one and no compensation as the hotel believe that Expedia misadvertise the size but they moved us to a King sized room (as booked) for night 2 and this was a lovely stay. I would recommend calling them before to confirm the size of room if 2 adults sharing.
Great overnight stay. Would use again.
Really enjoyed our one night stay. Excellent room on 5th floor facing river with great views. Clean modern room at a good price. Great location a 10 to 15 minute walk along the riverbank to old town Salzburg.
Helpful staff and nicely decorated/layed out lounge and outside seating area.
sharon.familyAug 29, 2024 Nice hotel, great area
Great location, comfortable and clean room and helpful staff. Only issue we ran into was a bit of an interrogation about wether we had paid for the breakfast on our last day because the front desk didn’t give us a receipt after we paid; other than that great stay. Would book there again.
Room was a bit of a let down
The hotel interior design downstairs was beautiful and that’s what made us pick it over others. What let it down was the lack of amenities for the price we paid. It was €208 euros for a double room with breakfast for 2 people for one night. There was no tea and coffee in the room. The room was clean and modern but basic. No iron and ironing board in the room to use, you have to get it from reception. There was only hair and body wash in the bathroom, no hair conditioner. I wouldn’t have minded so much that these things were missing if it was cheaper but for the price we paid I expected these to be provided. We stayed at the Radisson hotel for 3 nights before this one in Zurich which was cheaper and provided much more. We even had our own kitchenette. I wouldn’t stay here again for the price, maybe if it was cheaper.
Disappointed that I paid the same amount for 2 king rooms but one was significantly bigger.
Excellent too (river view 5th floor), very comfortable bed, shower, spacious. The only cons is that there is no water cattel for tea... This is a sub standard compared to all hotels in the area at this price range. (I stayed at dozens already). Indisnt have breakfast (extra 16 euros). Othwrwise highly recommended for comfort, as well as easy check in and out.
Staff was very helpful especially aimele
The rooms very small. The air conditioner don’t work.
Staff weren’t overly friendly. Good location
leanne.partnerApr 22, 2024 We loved the location of Motel One, it was within easy walking distance along the river to the Old Town. The views from our window were amazing. The staff were very helpful and friendly, we would stay here again
kenneth.partnerApr 01, 2024 We were disappointed with our stay here. We realize this is a budget hotel, but simple things could make an improvement. Firstly, the name indicates it’s near the Mirabelle area, and it is not. It is a pretty far walk and the neighborhood does not feel safe, especially after dark. The room is in need of some updates, especially the pillows! They were awful- lumpy, flat and smelly. The bed very hard and the sheets thin. The towels were fine. Only one trash can in the bathroom , none in the bedroom. The staff was friendly.
Lovely comfortable hotel. Comfy bed and plenty of hot water in shower. We were fortunate to have a view of the river which was great! Convenient to walk along river path into Salzburg in few minutes.
brian.friendsJan 30, 2024 Great staff & customer service.
This is a lovely hotel about20 mins walk down the river from to old town. We were lucky and had a fab view of the river from our room.
Room needs two glasses and additional counter space and luggage racks.
Pleasant hotel Salzburg central location
Pleasant hotel overlooking the river in central Salzburg and only a 5 minute walk from the railway station. Room was comfortable. No tea / coffee making facilities were provided in the room which was disappointing and unusual when compared to what other hotels provide. Small paper cups were only available for drinking water.
Very good though a bit away from city center.
Great location, parking behind the building, wonderful breakfast.
