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Guest Reviews
Security deposit of 150 euros (14000 rupees) is not refunded yet
Rated 1.0 by Ankur Sunil Chokhani . Group Traveller . Oct 08, 2024
The hotel charged me 150 euros as a safety deposit, out of which around 60 euros was to be deducted upon checkout for city tax and the remaining amount was to be refunded. It's been over 15 days since the checkout, yet the remaining amount of nearly 90 euros has not been refunded. The hotel has cheated me, and i'm helpless about the refund. The manager on duty was also extremely rude and arrogant
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Pathetic stay
Rated 2.0 by FERDINAND LEO JEROMIAS . Business Traveller . Sep 20, 2024
Nothing of right about this hotel except nice rooms. I have informed twice to mr. Alexey in the reception that the wifi is not working and the coffee machine is not working. He didn’t do anything about it and just ignored it. There is nothing around the hotel and the location is really bad. The hotel doesn’t even offer water or anything even for selling in the night. There is a dispenser machine in the near by building which has nothing and not functioning. The lift is not working, to enter into the parking is a lot of trouble.