Numa had the wrong mobile number for me so its text with the check-in code was returned undelivered. However they didn't try our email or to contact us via Hotels.com even though we had paid in full in advance. So it took 1.5hrs to get into our room. However, their rep at the hotel was amazing - very calm, patient and considerate and could not have done more for us. Once we had access, our room was really lovely, clean, airy and well-furnished. The bed & bedding were very comfortable. We would definitely use them again. The rest of the stay was excellent!
The area seemed quite, safe, and accessible to restaurants, but the number one criteria I have for an overnight stay is cleanliness. Although the unit appeared surface clean, the bed sheets hadn't been changed and they were clearly dirty.
tosheriah d.familyAug 20, 2024 Numa app was buggy and wouldn't load. Paid for breakfast but nothing on the app mentioned how to obtain breakfast. Wifi was spotty, tv remote didnt work and wouldn't connect with phone. Lights flickered when coming on like it was struggling for power. Bathroom sink faucet looked like it was about to come off. No ac and unit was outdated. No microwave or usb ports. Wouldn't recommend.
Rummet var på marknivå och mycket litet. Precis utanför dörr och fönster var det en större guldfiskdamm med två stora fontäner. Rummet låg precis mot dammen med en uteplats mot dammen som även var entrén till en av hotellets ingångar till andra rum/lägenheter. Varje morgon vaknade vi mycket tidigt av att små barn lekte vid dammen med guldfiskarna. Detta var mycket störande då vi hade förväntat oss att få sova ut på morgnarna. Ljuden började från strax före 7 på morgonen. På grund av alla guldfiskar satt barnfamiljer tidigt på morgonen med sina barn vid vår dörr och vårt fönster och förde mycket ljud. Då det var så många framför vår dörr/fönster kunde vi inte dra undan gardinerna, då alla såg rakt in på vårt rum och in i badrummet.
Great location. Unfortunately, the place is in need of refurbishment. The electricity was unstable, the furniture was worn and the cleaning wasn’t great. Not value for money when compared to places we stayed in Munich and Nuremberg the same week.
Charmerende, men meget slidt
Meget charmerende men også meget bedaget lejlighed. Området er virkelig godt. Et af overskabene i køkkenet faldt ned da vi var der. Og der gik to dage inden de kunne kigge på det. Indre
nicole.friendsJan 09, 2023 We had a wonderful stay! The area is perfect, the room is beautiful and the cafe in building was delicious
tasman.partnerNov 17, 2022 lots of space. good location. nice area.
no room services, no cleaning, no supplies refill (toilet paper, coffee, water). very loud install of christmas decorations nailed into stair rail early in the morning.
the apartment was in a great, quiet neighborhood. Coffee was provided. The dining table was against the couch, so you had to move it to sit on the couch, but there was no other place for it. The lighted mirror in the bathroom was strapped on by duck tape and kept falling. No microwave & a note to open doors to cook, hard to do at 50 degrees. If you set off the smoke detector, a fine of 2,500 Euros would be yours to pay. The whole point of getting an apt was to be able to cook for ourselves.
verified t.selfMar 03, 2020 Really enjoyable stay, great apartment with easy check-in. Good public transport links and great local advice. The next time I am in Berlin, I will definitely stay at the apartment again and I can only recommend it.
verified t.selfMar 03, 2020 Very good location with nice restaurants in the surroundings. The rooms are very large and have a new standard. I found the price performance very good especially in the central location. I especially liked the wooden floor. The courtyard with the Kois and watercourses I had not seen before. A hotel with a lot of space, charm and great location.
verified t.selfMar 03, 2020 Belfort Hotel offers tastefully and comfortably furnished apartments and small cosy rooms. Without a reception desk, the necessary services such as hotel access and key release via codes work. The location at the corner of Prenzlauer Allee is perfect. Shops, cafés, wine shop or restaurants within walking distance. A high-class feel-good hotel that also maintains a certain anonymity. Great value for price!
I was not happy and left the property after arriving. I was not aware when I initially booked that the property is over an abandoned restaurant, there are no staff there, and check in is from three pm. When I realised that I contacted the staff by email, and although I did get a prompt response and was able to check in a bit earlier, I did not feel at all comfortable in the eerily quiet surroundings and left immediately.
karena.familyFeb 18, 2024 Die Unterkunft war toll, der digitale Check In war leider katastrophal. Auch wenn bei der Hotline und im digitalen Chat alle nett waren, hat es fast 24h gedauert, bis wir unsere PIN hatten, es gab keine Rezeption vor Ort und am Ende war unsere Unterkunft doppelt belegt. Wie das passieren kann, wo doch alles DIGITAL ist und wir ja schon am Vortag den Check In machen mussten, ist mir ein Rätsel. Unser erster Urlaubstag war komplett ruiniert, weil wir trotz Check In am Vortag von 11:00-15:00h mit nix anderem beschäftigt waren, als Hotline-Anrufe und digitaler Chat, um dann eine schon belegte Unterkunft zu öffnen. Und das alles mit zwei Kindern im Schlepptau. Wir machen das NIE WIEDER. Es muss vor Ort einen echten Ansprechpartner geben und nicht nur PINs oder Codes.
LOVED my apartment and the service!
Stayed at numa Belfort for 2 weeks. My 50m2 apartment was just perfect - warm, nice furniture, excellent bed, great amenities in both kitchen and bathroom and a super responsive and service-minded team! I will be back as soon as I can.
jörg-matthias.Jul 07, 2023
Lokasyon ve oda dizaynı harika. İkramlar ve temizlik son derece özenli. Tek problem aile odasında ikinci yatağın son derece rahatsızHEr sağa sola dönüşte uyanıyorsunuz ve yatak ortaya çöküyor. Bu sorun da giderilirse mükemmmel bir konaklama yeri haline gelebilir.
Tolles Aparthotel, sehr geschmackvoll asiatisch eingerichtet. Bier und Chip inklusive. Online check in. Tolle Atmosphäre.
Superlage, recht ruhige Umgebung.
Mit ausgeklapptem Bettsofa zu eng.
Schlafzimmer zum Treppenhaus hin sehr ungünstig. Schritte auf der Treppe sehr gut vernehmbar, inl. Vibrationen (Fünfköpfige Familie um frühe Uhrzeit im Schturm die Treppe runter, an mehreren Tagen...). Da ist's mit dem Schlaf vorbei!
