Location is amazing, walking distance to everything. Staff are polite and welcoming.
Cons: being a 4* property expected in-room facilities such as milk/cream sachets were not provided, milk had to be paid for €5, spa facilities not free for residents charge of €20pp applied, no body lotion/creams provided, used cups not replaced by cleaning team
Otherwise, it was a great stay and the benefit of free Bolzano card was really helpful to explore around.Thankyou
dionne.familyNov 27, 2024 For an older property, it was well maintained. The room was spacious and bed comfortable. The hotel staff were friendly and attentive. A big shoutout to Shaby, who is the epitome of service. He had great suggestions for places to visit and also made you feel very special. The hotel is convenient to everything. I will definitely stay there again.
Lovely suite to adjust to the jet lag, with a plentiful breakfast. The staff shared excellent restaurant and activity recommendations - make time to learn Otzi the Iceman’s story! Take advantage of the Bolzano pass to access lifts, public transportation, and museums.
Excellent Hotel, great location, well worth the price, fine breakfast. On my list to come back to!
This hotel is listed as a parking-restricted area, but let me reiterate that this means driving-restricted. There is polizei directing traffic into the old city and they won’t let you in by car without proof of a hotel booking. After obtaining access, I ended up with my huge BMW in the middle of a crowd of people in Piazza Walther. The GPS was taking me around it but there were no signs on the street indicating I couldn’t drive there, and if there were I couldn’t read/understand them. The people were mad and cussing at me, but the polizei wasn’t. They laughed at my stupidity and said to drive through them but get out. Parking is public not private, accessed by a side street that leads to underground parking, for Hotel Greif and Hotel Stadt and others. I suggest not moving your car from whatever parking space you’re lucky enough to find initially and either walk around Bolzano henceforth or use public transit. The hotel rooms are old and small, but renovated beautifully and my view of Walther Square and the surrounding Alps was breathtaking. Breakfast in the morning was good, I would suggest for this luxury hotel to upgrade bread choices, service staff helpful, but the breakfast lounge was so crowded they had to overflow guests to the restaurant. I would also suggest programming within all booking apps the address to the PARKING and not the address to the hotel entrance. When we push “Directions” while driving in a crowded city we do not see specialized instructions
Bathroom was very small and not representative of the photos on the website. No wash cloths, asked for multiple extra pillows only got one. Breakfast was terrible, tables were dirty, no service , do we left after waiting to no abail.
Enjoyed our stay in Bolzano
We enjoyed staying at this hotel. The room was nice.
The staff was very helpful. We had a dinner at the restaurant there, it was very good. The breakfast buffet was the best we had in our travels around Northern Italy.
We went to see the Iceman museum, very interesting. Also can recommend the ride in the tram, great views.
The people in Bolzano were friendly, helpful and boisterous in a fun way.
kenneth.partnerOct 09, 2024 Excellent location in a city with many things to see and do.
roberto.partnerOct 06, 2024 .
I loved everything about this hotel. So charming, in such a beautiful spot. We will definitely be back to Bolzano!!
Great location but as other noted absolutely no sound proofing, I could hear everything on the street, in the hotel and was even woken up by the smell of being coffee in the morning
cherith.partnerSep 18, 2024 Great location! Outstanding breakfast. Staff was super friendly and helpful.
Location right on the square of Old Town was very convenient and charming.
The hotel was very nice and the hotel staff was very helpful.
The hotel is well located in the walking section of town. The rooms were recently remodeled and the good size for a European hotel. The staff were fantastic... professional and friendly and extremely helpful.
We were welcomed very warmly and treated with kindness and generosity by Shabi, who was at the desk. My husband had had an incident with a motorbike and Shabi was extremely helpful and went the extra mile! We loved the location, the rooms, the friendly staff, the wonderful breakfast. It was a super experience and I would stay there again!
A little hard to find if you miss the right door in the parking lot but otherwise great!
Nice place, right on the square in Bolzano/Bozen.
Comfortable hotel on the piazza. Convenient to restaurants and the Utzi museum.
