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Review Of Hotel Savoy0123401234

Rome City Centre, Rome | 3.0 km drive to Colosseum

    User Ratings & Reviews

    Important information that you need to know before you book!

    • All
    • COUPLE
    • SOLO
    2.8

    Average

    2 User Reviews and 4 Ratings

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    Guest Reviews

    Nice hotel and location but messed up check in and hospitality

    Rated 3.0 by Joginder Tuteja . Solo Traveller . Aug 17, 2022

    The entire check-in process was a nightmare. Apparently, the front desk didn’t have my booking details with them. I had to share 3 different receipts from my travel agency (makemytrip. Com) with confirmed vouchers. Fortunately, i also had an email exchange with the hotel staff a few days before my travel, so that same as a proof too that i indeed had a reservation. Apparently, my booking showed as cancel-led there (don’t know how, and not my problem either, and eventually i was assigned a room since there was one available. Don’t know how the situation would have been, had there been none available. Lastly, since i had a long walk from the station with heavy luggage, and then had to wait for 20-25 mins before i eventually got a room, i was sweating profusely, i asked for a glass of water. I was plain and simple told that the front office doesn’t have it and i would need to walk down to the bar if i needed to have water. So kuch for the hospitality, and unfortunately my beginning experience too started on a rather rough note. Thank goodness for all the other good factors (nicely built rooms, good housekeeping, excellent location) that i still walked out after my stay with a smile.

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    Location

    Rated 4.0 by Prashant Balia . Couple Traveller . Mar 04, 2020

    The location of Hotel was very good. The staff behaviour was very nice.

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