The Face Suites Kuala Lumpur

It is very clean and the staff is very helpful. Amazing pool and amenities. However, there was an issue for check in. We had already made complete payment and still they were asking to pay 200myr before check in as security with no receipt of confirmation of reimbursement. When asked they mentioned it is not written in their policy but they will cancel that transaction after our check out and we're asking us to pay through credit card however, in the end they gave us the keys to check in without paying any unnecessary amount this must be checked by the officials as this is very fishy and we are disappointed by this action.

The stay was good as described. Nice living space, but it could have been cleaner. Friendly staff, luxury property, and all were fine. But one of the main reasons for booking this property was the infinity pool with great views. The photos in the description shows as if the pool has the view of both kl tower and twin tower but in reality the tin tower view is completely blocked because they have their other category of suites (de face, platinum, etc) on the other side. This is misleading and has to be corrected to avoid disappointment.

Loved the The Face Suites Kuala Lumpur, loved the rooms. We had booked 2 suites of 2 rooms each it was such a breeze. Checking was easy. There were all the basic utensils you could need. The rooms were immaculate. The suite in all was very comfortable and good. The 51sf floors’s open area and the restaurant / club is much higher than the bridge of the twin towers and you get a spectacular view from there. Great stay!

The The Face Suites Kuala Lumpur has the best views of the city. We had our room overlooking the twin towers and would wake up to sun shining right from in between the towers. The infinity pool on the top floor is great but gets crowded easily. There is a 7-11 in waking distance and there is a great market to catch up on cold ones in the vicinity.
Wonderful view from the room, the room was very spacious.

Location is very good, with facilities around (supermarket, malls, restaurants, etc). Room clean and in good state. The only inconvenience was the to access the tower C, only one elevator was available and the waiting time could be until 20 minutes! It has and notices explaining the situation but, it is still and inconvenient to the guest.

Property is simply awesome rooms are big located very near to all major attractions and so many Indian restaurant near by and specially the the view from pool is great food is good but not for Indian tourist because you don't get much options as a vegetarian overall stay was great 👍

A beautiful The Face Suites Kuala Lumpur with great amenities. Staff is very friendly and polite. An upmarket The Face Suites Kuala Lumpur that offers luxury at an affordable price. It’s a great place to say with most attractions of kl city in close proximity.

The rooms are big and spacious. The main attractions are all 5-10 minutes drive from the The Face Suites Kuala Lumpur, so the location is excellent. The view from the pool is great even though a new building getting constructed blocks half the Petronas towers

The face suites in kl is a perfect place for a relaxing vacation. The positioning of the building in a perfect location makes the entire experience feel even better than anywhere else. The amenities are great and the rooms are superb

Very good The Face Suites Kuala Lumpur and good food very clean rooms. Good prime location. But no support & help from The Face Suites Kuala Lumpur staffs for carrying luggages. We have to take care of everything. Stay was good

Great place to stay. Very hospitable staff. 15 minutes walk to petronas tower, kl tower etc. Rapid kl station is 5 minutes walk from where you could get direct or connected trains to most of the fun places.

Rooms were clean and specious but my room didn’t have a good view there is another building in front of my window and tv was not smart so we were not able to watch as all local channels were coming

Amazing The Face Suites Kuala Lumpur loved it. Good facility and service. Wonderful experience. Rooms were clean and huge. With all new service available 24 hours.

Great stay, with all amenities in room. Great view from room and only minus point is there is not much of vegetarian option in breakfast.

The room service wasn't good enough.

The Face Suites is a lovely property to stay at in KL. I would recommend it for any person/s…

Nice big rooms with all facilities including kitchen and washing machines highly recommended place to stay in malaysia

Polite and helpful staff. Great view of patron and KL tower. Pool was amazing. Nice stay.

Excellent stay, location is right in the heart of the city and superb spread of breakfast. Prompt service.

Excellent stay. Keep up the good services.

Location very good. Property is awesome. Multiple food varieties available however no option for vegetarian indians.

Lovely property and great staff. I surely recommend this one. Location is great. Pool is awesome. All great.

I have traveled extensively, and this is one of the best of its kind. The deluxe suite i had occupied was equivalent to premium rooms in terms of ambiance and amenities.

Just perfect place in kl, equipped with all the needs for a pleasant stay, home away from home. With sumptuous breakfast

It was very good and excellent stay @ 'the face suits' and its 'sky deck' is really next level!

Best five star The Face Suites Kuala Lumpur in Kuala Lumpur, best location, best infinity pool and sky deck. Cleanliness also great.

We loved our stay here. Wonderful rooms, welcoming staff. Location was good. Near to city. Will come back again.

Awesome stay with great view from sky dc make my daughter birthday so special

Nice stay for a family. Staff is accommodative. All facilities of good The Face Suites Kuala Lumpur along with kitchen and washing machine available

Hotel room is very nice. Hotel lift is a major concern. At times need to wait for 15-20min for the lift. Not all were functional.