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All Inclusive Arts Hotel Cancun Beaches Zone

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+87 property photos

All Inclusive Arts Hotel Cancun Beaches Zone

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+3 outdoors photos

Outdoors
Pamper yourself with a visit to the spa, which offers massages. Additional amenities at this hotel include complimentary wireles ...Read more

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2.9
Average(17 RATINGS)

Zona Hotelera

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Check-in: 3 PM | Check-out: 11 AM

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2 Adults

All Inclusive Arts Hotel Cancun Beaches Zone Location

Property Rules at All Inclusive Arts Hotel Cancun Beaches Zone

Check-in: 3 PM Check-out: 11 AM

Languages Spoken by Staff English and Spanish

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User Rating & Reviews

2.9
Average

17 Ratings

Rating Categories

  • Cleanliness3.9
  • Room2.8
  • Hospitality3.6
katty.partnerJan 06, 2022

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5.0

I was in disbelief on how beautiful this place was. The hotel looks like a museum, the rooms are so spacious and the staff is accommodating. I love the experience. Kattia in the reception was kind, great attitude and helpful. Dimitri cooked us everything we requested, the food was fresh and delicious. I can’t wait to go back. The only little thing they need to improve is the internet.

Double check your listing before you arrive!

jason.Feb 25, 2020

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4.0

We booked a room with 2 King beds. We arrived and were given 1 bed. We were told that they were sold out. We complained and asked for a manager and were told they were unavailable. Later on they gave us an additional room, making my friend and I separated. We didn't get the 2 beds until the 2nd night, but we were forced to check out, leave the property for 4 hours and then come back. We again asked for a manager but they were unavailable again. I find this very hard to believe because hotels.com customer service agent was told something different by the staff. The staff in the restaurant were very kind and efficient. I will give them credit for that. It was a convenient location, and I would consider staying here again.

ernesto.selfJan 22, 2020

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4.0

I interacted basically with the people in the restaurant, Bely, Benny, Ruben and Ivan and the attention was excellent. I can say that the staff is very good and they offer the best service they can give

verified t.familyJul 21, 2019

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2.0

Nothing at all dfgjkknnvcddtujcdruknvfdxfhjljvcdddg

hhc.familyMar 26, 2019

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4.0

pros: Excellent food, services, and location. cons: need to walk a little bit (about three blocks) to reach the beach, rooms lack of windows and natural light. quality/price: seems to be balanced. I would definitely stay again.

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