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Hotel Hacienda Paradise

0123401234
Hotel Hacienda Paradise
Room
Outdoors
Relax and unwind with massages and facials. You're sure to appreciate the recreational amenities, including an outdoor pool and ...Read more

Amenities

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+91

Standard Room

Fits 2 Adults

  • Free breakfast
    Free breakfast
  • Cancellation Icon
    Non-Refundable

CAD 71Per Night:

CAD 59+ CAD 20 taxes & fees
Per Night for 2 AdultsCAD 71
Discount by the Property- CAD 8
Deal Code   MMTSAVEMORE- CAD 4
Total (Taxes Extra)CAD 59
4.2
Very Good(481 RATINGS)

Gonzalo Guerrero

Gonzalo Guerrero

1.4 km drive to Playa Del Carmen Airport, Quintana Roo (PCM)

Change Dates and Guest(s)

Check-in: 3 PM | Check-out: 12 PM

Check-in date
Check-out date
2 Adults

3 Room Types

  • Free Cancellation
  • Breakfast Included
4 photos
room Img

Standard Room

(FullBed | Balcony)
  • Balcony

More Details

RECOMMENDED
Breakfast | Non-Refundable
  • Free breakfast
    Free breakfast  
  • Non-Refundable

    Non-Refundable

More Details

CAD 71

CAD 59

+CAD 20 taxes & fees Per Night

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Breakfast | Free Cancellation
  • Free breakfast
    Free breakfast  
  • Free Cancellation till 24 hrs before check in
    Free Cancellation till 24 hrs before check in

    Cancellation Policy

    • Free Cancellation till 18 Mar, 11:58 PM

    • No refund if cancelled after 18 Mar, 11:59 PM

    100% Refund
    Non Refundable
    NOW
    18 Mar11:58 PM
    19 Mar10:59 AM
    Check-in

More Details

CAD 77

CAD 63

+CAD 21 taxes & fees Per Night

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6 photos
room Img

Room, Poolside

(377 sq.ft (35 sq.mt) | Swimming Pool View | KingBed | Balcony)
  • Balcony

More Details

Breakfast | Non-Refundable
  • Free breakfast
    Free breakfast  
  • Non-Refundable

    Non-Refundable

More Details

CAD 82

CAD 67

+CAD 23 taxes & fees Per Night

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Breakfast | Free Cancellation
  • Free breakfast
    Free breakfast  
  • Free Cancellation till 24 hrs before check in
    Free Cancellation till 24 hrs before check in

    Cancellation Policy

    • Free Cancellation till 18 Mar, 11:58 PM

    • No refund if cancelled after 18 Mar, 11:59 PM

    100% Refund
    Non Refundable
    NOW
    18 Mar11:58 PM
    19 Mar10:59 AM
    Check-in

More Details

CAD 78

CAD 73

+CAD 25 taxes & fees Per Night

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5 photos
room Img

Deluxe Room

(Garden View | KingBed | Balcony)
  • Balcony

More Details

Breakfast | Non-Refundable
  • Free breakfast
    Free breakfast  
  • Non-Refundable

    Non-Refundable

More Details

CAD 107

CAD 87

+CAD 31 taxes & fees Per Night

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Breakfast | Free Cancellation
  • Free breakfast
    Free breakfast  
  • Free Cancellation till 24 hrs before check in
    Free Cancellation till 24 hrs before check in

    Cancellation Policy

    • Free Cancellation till 18 Mar, 11:58 PM

    • No refund if cancelled after 18 Mar, 11:59 PM

    100% Refund
    Non Refundable
    NOW
    18 Mar11:58 PM
    19 Mar10:59 AM
    Check-in

More Details

CAD 116

CAD 95

+CAD 33 taxes & fees Per Night

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Hotel Hacienda Paradise Location

Important information

Extra charges to be paid directly at the hotel

Mandatory Charges
  • Applicable for Standard Room

    City/Local Tax

    City/Local Tax collected by the Playa Del Carmen municipality Know more

    CAD 8(₹ 484)

    Total for all guests for 2 night(s)

  • Please check detailed rules while reviewing your booking

  • Languages Spoken by Staff

    English and Spanish

User Rating & Reviews

4.2
Very Good

481 Ratings

Rating Categories

  • Location4.7
  • Cleanliness4.4
  • Room4.0
  • Hospitality4.5
aimee.family_with_childrenOct 23, 2024

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5.0

This property met my expectations. It is a modest hotel with great customer service, safe, and located close to all the fun in Playa del Carmen. The best affordable place to eat at a 10 minutes walk was El Fogon.

james.Oct 23, 2024

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4.0

Breakfast was included. Only dry toast and coffee. Anything else you pay for.

guy.familyOct 11, 2024

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1.0

You really go there only because is cheap , and your out of budget ! Pool is so dirty you cant swim , rooms all broken and rusted , the person at the reception very nice but is really only an option to stay somewherre and u have no extra money dont expect nothing nothing more then a room to stay . Breakfast is only a toast and jelly with coffee but i expected this for the price .

luis a.Sep 23, 2024

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4.0

It’s a good price-quality deal. All in order, except that the headboard of the bed was noisy, it was not well installed. Also, the toilet got blocked all the time. We reported those issues but apparently nothing was done. The rest was very good.

mercedes.familySep 10, 2024

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3.0

The area is nice just very noisy we found several roaches in our room beds aren’t very comfortable and the staff there was a male attending front desk and he was very rude about my family being in the pool past 10pm following day there was a family in the pool past 10pm and they were very noisy and drunk.

yazmin.Jul 19, 2024

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4.0

Good service

miguel a.partnerJun 17, 2024

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3.0

Good

vladimir.Mar 13, 2024

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2.0

Good stuff.Good location.Not any more.

ferruccio.Mar 06, 2024

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1.0

Appena arrivi in struttura L addetto non sa nemmeno se hai pagato o meno, ti lasciano la carta per entrare in camera legata con il nastro..le camera e’ degli anni 70 senza alcuna manutenzione interna,la doccia esce l acqua a gocce..si salva solo la zona perché è in centro..davvero pessimo e non corrisponde assolutamente alle foto..!!!!

Parfait sur tout!

boncompagni.Feb 19, 2024

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5.0

J'ai passé une semaine parfaite dans cette petit hotel situé en plein centre ville et à deux pas des plages. Les chambres sont tres grandes et tres functionnelles avec balcon. La piscine est magnifiques entourée des belles verdures et fleurs. Le petit dejeuner c'est une simple assiette avec des oeufs et des fruits, du café et du bon jus d'hybiscus, c'est pas tres copieux mais c'est tres bon et surtout ont est bien servie par le Monsieur tout le matin et surtout le cadre en face de la piscine c'est vraiment magnifiques. J'ai donne 10 sur 10 aussi sur l'emplacement car on est à deux pas de tout: on etait arrivées tres tard le soir et j'avait pas de prise chargeur alors j'etait juste derriere l'hotel pour l'acheter car il y a pleins des magasins ouverts jusqu'à tard. Un grand merci à la fille de la reception avec les tresses super sympa et tres disponible et aussi à la dame qui parlait parfetement italiens qui travaille dans l'hotel pour ses conseils et sa gentillesse. Un grand merci au monsieur qui travaille au restaurant pour ses conseil et son sourire. Par contre mieux choisir une chambre à l'etage car les chambres au rez de chaussez sent un peu de mousissure. N'ecoutez pas les commentaires negatifs car qualité-prix ca merite un 10 sur 10.

adolfo.friendsFeb 18, 2024

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5.0

Staff very helpful and kind.

rajen.familyJan 26, 2024

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3.0

The breakfast employees very disorganized

Deplorable Hotel-DO NOT STAY HERE

breanne.Jan 03, 2024

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1.0

DO NOT STAY HERE!!! Pro: proximity to 5th st Con: Electrical: plugs/wires hanging from outlet behind bed. Very few plugs. Filthy: sheets were stained/dingy. Walls were black with dust Housekeeping: Didn’t replace sheets when taken. Didn’t leave extra TP. Didn’t actually clean anything. stored cart in front of our door instead of storage cubby. Linens: stained, had holes in them, had to ask for clean ones or replacements when taken by housekeeping. No washcloths or hand towels. 2 towels/bathmats for 4 nights. Pillows lumpy and old. Furniture: bench cushion filthy and hard. Headboard unattached to bed so it constantly hit wall. Mattress was old springs stabbed back all week and bed was sunken in. Bed squeaked with every move. Plumbing: no hot water or pressure the first 24 hours. Asked for it to be fixed and got semi hot after 20 minute warm Up and then scalding with no in between for the rest of the stay. Water pressure was horrible. Toilets don’t flush and require multiple flushes. Staff tried to tell me how to fix the issue with their hotel and refused to fix issue. Patio: employees smoking outside our patio, stones stacked up side of patio and popcorn bags full of gravel was view. Patio door didn’t slide-had to force open. Breakfast: spoiled fruit and a piece of toast. Had to pay to take coffee to room Temps: Poor control and ventilation. Armoire: broken/unusable inside bottom Amenities: no bottled water available Noise: very loud until 3am

rob.familyJan 03, 2024

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2.0

We got there for a 4 night stay. Upon arrival tv, didn’t work, air conditioning did’t work, and had no hot water. We were told maintenance would be there in 20 minutes. An hour and a half later they showed up and fixed air conditioning and half way fixed tv. We had cold showers for two days at which point we had luke warm showers. On the third day there was no propane so no hot breakfast. Location is great though. We had stayed there before and would consider again.

chirag.familyJan 03, 2024

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1.0

This property should be blacklisted. Our family vacation experience was disaster staying at the hotel since we checked in day 1. We were starting from low bar as our first choice hotel fell through turned out to be scam booking through Expedia. To our dismay there was no hot water available, for entire 5 days of our trip. Cockroaches in bathroom in each of the 3 rooms, all rooms had musty odor, towels provided had stains looked like blood, no phone in room, no microwave. We were stuck and out of luck as everything else was sold out. Location is convenient to Playa beaches and downtown area. how do you run hotel with no hot water ? Expedia needs to do better job listing properties on their site, vet out reviews as of writing review property had 8.6 rating which is scam. do not book even as last option.

shawn.Jan 01, 2024

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2.0

I can honestly say this is probably the worst hotel I have ever stayed at. There was no hot water for the first two days of my stay. Even after they "fixed" the issue, the hot water was not hot, it was more lukewarm. Pros: - The front desk staff were helpful and pleasant to speak with. - The free morning breakfast was good. Each day there were changes to the menu. Cons: - No hot water for two days and lukewarm afterwards. - Do not stay in the rooms by the restaurant because they play music early in the morning (around 7:15am) which can be heard in the room. - The sheets and towels had stains on them. - No shower gel or shampoo is provided. - The bed was not comfortable. It was very firm. All in all, I would not recommend this hotel.

daniel.Nov 25, 2023

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2.0

Omg no fridge In Cancun no coffee machine .. The restuarant , ,get this they charge for cream for coffee then turned it into a great big deal .... waitress was lacking people skills !! blocks from the beach stay away

robin.familyNov 14, 2023

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1.0

Desk clerks didn’t know how to locate our reservation even with the reservation number. Door to our room stuck on floor with door only half open, had to be bumped with your shoulder to open all the way. They left their cleaning carts and other junk piled next to our room door. The grounds were in a state of disrepair and the pool needed cleaning. The desk clerks failed to mention the continental breakfast or what was included, when I ask for milk for my coffee they told me that was not included, it would be 10 pesos more. Their juice wasn’t juice, but it was included. I’ve stayed in over 20 hotels in Playa and I can say this was my worst experience. We checked out after one night and found much better accommodations for less.

steven.Nov 06, 2023

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5.0

Great place to stay. Perfect location. Amazing staff. Alma is the best. Nice pool, Ok breakfast. I would stay here again

elizabeth.Oct 14, 2023

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4.0

The hotel was great. the gardens were unkept. The pool was dirty. That is the only thing. Also do not trust the ATM that is the lobby. It stole $60 for me.

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More info About Hotel Hacienda Paradise

Frequently Asked Questions While Booking Hotel Hacienda Paradise

Q: What do we mean by ‘Book Now Pay Later’?

A: Reserve your hotel at AED 1 and pay the remaining amount during or after the stay. So #BreakTheBookingRoutine now and book your stay hassle-free.

Q: ✅ What is the check-in and check-out time at Hotel Hacienda Paradise? Is early check-in and late check-out available?

A: The standard check-in and check-out time at Hotel Hacienda Paradise is 3 PM and 12 PM, respectively. You can request the property for early check-in or late check-out by directly reaching out to the property. Please note that early check-in and late check-out are subject to availability; hence, the property might not always be able to fulfil your request.View More Here

Q: ✅ What are the top USPs of Hotel Hacienda Paradise?

A: Top USPs of Hotel Hacienda Paradise are : This is handpicked hotel having awesome rooms with great service topped with our 24x7 hotline support. Book Hotel Hacienda Paradise Now.

Q: Where is Hotel Hacienda Paradise located? How far Hotel Hacienda Paradise is from the city centre or popular landmarks?

A: Hotel Hacienda Paradise is located in Playa Del Carmen. Travelling from Hotel Hacienda Paradise is hassle-free since the property is well-connected to popular areas of the city. The bustling city centre lies at a suitable distance from the Hotel Hacienda Paradise. The city’s popular landmarks and most sought-after spots like
  1. Playa Del Carmen Airport, Quintana Roo (PCM) (1.4 km)
  2. Cozumel Airport, Quintana Roo (CZM-Cozumel Intl.) (19.8 km)
are all well connected from Hotel Hacienda Paradise. The Hotel Hacienda Paradise convenient location makes it an ideal stay option for both leisure and business travellers. Book this Hotel Now.

Q: ✅ What are the most popular attractions near Hotel Hacienda Paradise?

A: Most popular and must visit places are :
  1. Playa Del Carmen Airport, Quintana Roo (PCM) (1.4 km)
  2. Cozumel Airport, Quintana Roo (CZM-Cozumel Intl.) (19.8 km)
View All attractions NearBy