Review Of Hotel Ambassador by ACE Hotels

Good Stay

Rated 4.0 by Paritosh Mishra . Business Traveller . Sep 04, 2024

Great location, decent food, good service, attentive and courteous staff, great view from balcony, worth the money

Love to come back again

Rated 5.0 by Rupesh Kumar . Family Traveller . Jul 18, 2024

Perfect place to stay. You can cover all point of the city. Few of them are on walking distance. Lovely property with polite staff & very helpful

Good hotel with excellent services

Rated 4.0 by Udayan Khanna . Business Traveller . Jun 21, 2024

Good property, good location. Need to improve basic amenities like a bigger smart tv rather than an 32" tv with old systems. Coffee machine in room is a new norm which should be considered. Excellent espresso coffee at breakfast

Excellent Stay

Rated 5.0 by Amrinder Batra . Business Traveller . Jun 16, 2024

Food, cleanliness and location is very good. Price is also very economical. I recommend this hotel for personal and business trips

Poor Stay

Rated 2.0 by Chandrashekhar pandey . Family Traveller . May 06, 2024

Ac not working propery there is not avai bole food as per indian veg poor customer support no one are taking care

Amazing hotel

Rated 5.0 by Dwight Wilson Schuler . Couple Traveller . Apr 22, 2024

We had a very comfortable and relaxing stay. The staff is amazing! they go over and above to make your stay a wonderful experience. I highly recommend hotel ambassador!

Average Stay

Rated 3.0 by PIYUSH GAUR . Solo Traveller . Mar 31, 2024

Hello, hotel location & services are good, however it lacks amneties, breakfast food options are very less despite charging such a high amount. They are not eager to accept inr high value notes. So overall ok experience, staff is friendly.

Good

Rated 4.0 by Dr Rajinder Kumar . Family Traveller . Feb 26, 2024

Very good hotel, centrally located. Very courteous and helpful staff, wanted to mention some names, but it will be unfair to those who's name, i dont know. All staff including guard, were very helpful, guard went out of way on road to catch some taxy and to resolve some payment issue to taxy. Food was awesome. All staff reception, restaurant, guards were young and exceptionally courteous. Recommend to stay. Suggest ; 1. To have thinner and softer fiber filled pillows too, and 2. Please don't keep plastic spoons (to stir coffee). It looks too cheap and environmentally unfriendly. Can replace with small nicer metal spoons or with wooden straw. 3. I needed hotel bill on check out. There was an issue. They were not providing check out final hotel bill, including the online payment, which is essential document to submit to employer for reimbursement purposes. They refused. I am afraid this will prevent people from choosing this hotel, if check out bills are not provided. This isssue needs to be sorted out. Rest was all ramroo. I. E. Very good.

Nice place to be

Rated 4.0 by Samyak Jain . Family Traveller . Feb 05, 2024

Location- it is situated just opposite c bi on lazimpat road where you can also find many sports bars, casual pizzerias, laid-back cafes, and stores selling handicrafts and designer pashminas. Actually the property is just 1km from thamel market. Food- they have very limited options for vegetarians but whatever they have, it tastes good. Amenities- many things including an iron and iron bed, secured elevators, non smoking rooms, sensor based floors, etc. Staff/crew- very helpful and friendly. Rooms- i booked a standard room which was spacious but very suffocated, the windows were locked, had no ventilation. May be the other rooms are better. Prices- a bit high. Value for money- 3. 5/5

Bad experience

Rated 2.0 by Naresh Kumar . Couple Traveller . Feb 01, 2024

Towels were dirty, there wo no tea bags in the rooms we shifted to other hotel immediately after checkin overall bad experience

Perfect business hotel

Rated 5.0 by Srinivas Madabusi . Business Traveller . Jan 20, 2024

Nice cozy hotel, courteous staff, fantastic roof top restaurant, spacious rooms, excellent service

Excellent Stay

Rated 5.0 by Hansa Kapoor . Family Traveller . Jan 15, 2024

Wonderful experience. Polite staff. Clean and tidy rooms. Quick staff service. Scrumptious food.

Pleasant family stay

Rated 5.0 by Anand Raj . Family Traveller . Jan 07, 2024

We had three rooms booked for our family. The rooms are very well appointed and are large. The staff is very polite. The breakfast had a good spread and the food was good too. They have a proper coffee machine as well. The rooftop restaurant has a nice view and good sitting area. The location is at walking distance from thamel market.

2 thumbs up!

Rated 5.0 by Abhilash Gaur . Couple Traveller . Dec 24, 2023

Although we were just here for a night, we found the hospitality to be really warm and courteous. The food was good. It's just 15 min from the airport and located on a main road. Great and comfy place to stay while in kathmandu.

Excellent stay! highly recommended

Rated 5.0 by Sandhya Jogani . Solo Traveller . Nov 15, 2023

If you are going to kathmandu, without any doubt choose hotel ambassador by ace. Very good hospitality, all staff members are very well mannered and nice. Room was so clean, everyday they clean your room. Also they provide complimentary water. Special thanks to mr prashant ji, he is very humble and nice. The cute girls at the reception were also very sweet. Overall my experience was very good at this hotel.

Standard room not so good but the deluxe room with balcony was worth it

Rated 4.0 by Neha Agarwal . Solo Traveller . Oct 30, 2023

Booked a deluxe room with balcony for four days after staying in the standard room for 2days, but it was worth it, although it came with occasional bird in the balcony which the servicestaff promptly cleaned, it was well worth paying extra for the mountain side breeze that would draft into my room as well as dry out any linens washed by hand- don't trust their laundry service, after seeing how they cleaned my kitchen accessories (glasses )with plain water- i had made myself hot cups of matcha from premixes& that leaves a smell in the cups if you don't wash it with soap. Staying solo, i used both the glasses available, and frankly, both strongly smelled of matcha even after my room had been cleaned. Other than that, food quality was really great, despite limited quantity on the menu.

Limited repetitive buffet but ok to good rooms

Rated 4.0 by Neha Agarwal . Solo Traveller . Oct 30, 2023

Mattress had stains, that is if you bother pulling the bedsheet to check. Clean sheets and ok service, they disabled my card disabled by 12 pm everyday & had to go to reception to get it renewed, so definitely cannot call it a 4star. Also had the breakfast and dining staff hand me regular menu for absolutely no reason when i had a prepaid breakfast and dinner, this too, every-time i went to the terrace dining area to eat. Aren't they supposed to have full details per customer in the only dining area that was open during dashain? this wasn't peak tourist season either. Also on arrival, the porter who entered the room a second before i did, with the key card i'd just received from the lobby, knocked on the bathroom door inside the room and went "housekeeping- i mean, duh, that's an empty room, so what are you doing man, or are you implying i am entering some guys pure booked room- in which case it's absolutely dumb, and yet implicatedly rude, just because i'm a solo female traveller.

More amenities than kolkata holiday inn and higher price

Rated 4.0 by Neha Agarwal . Solo Traveller . Oct 29, 2023

Didn't like being told to sit in an allotted seat for breakfast when i specified i'll choose my own seat, being one person, but other than that good breakfast and more amenities in the room

Gr 8 business and family hotel

Rated 4.0 by Vikash Bansal . Solo Traveller . Oct 13, 2023

Gr 8 hotel for business and family trip, very helpful l staff and good buffet t spread along with excellent location and not too far from pashupati nath temple and not too far from airport as well

Good property

Rated 5.0 by Vishal Kakkar . Business Traveller . Jul 21, 2023

Overall the hotel was very nice and the room was very comfortable, all staff very humbled and nice hospitality