Not a 5 star resort but a very nive place nothing fancy. Fantastic staff. The area arounf the hotel jas a lot of construction but i never heard a thing. In a few years when all is completed i think it will be an amazing area
In the shower area it smell a urine odor, the floor was dirty, the bed don’t have a bed waffles cover, the towels had a disgusting odor, in the bedroom no television, taking a shower with a very very slow water pressure
I will not recommend this hotel to anyone
jeanfrancois.partnerJun 27, 2023 As usual great staff muddy road outside noisy construction and as usual noisy philipino guess yelling in the halls.room smell bad towels sheets smell very bad.
Stayed here many times before staff are very friendly and helpful and have good local knowledge the hotel is more run down now and there's a new condo being built next door and now the TV channels are limited to pinoys
Refused to give me a room I’d paid for.
They refused to give me a room as they had no confirmation. I showed them my confirmation and credit card transaction. Had me waiting for around 45 mins. In the end I booked somewhere else and left.
The room it’s good spacious but they didn’t do the cleaning until we tell them , shower is just cold water no hot, the road it’s difficult to walk out, long walk to the high way construction is going on it’s chaos Noisy at night hard to sleep ...
The hot water wouldn't last very long it had a heating unit you might get 30 to 45 seconds of hot water then cold water for two to three minutes. Had lots of problems with the wifi not connecting. Food in restaurant was good but very small portions. You need to inform house keeping directly to clean your room or they wouldn't.
Nonrefundable and visitors not allowed very dissappointed
Our room 1311 was the worse, room has Cockroach, water heater not working, aircon was dripping water which was situated over my bed and the room smells not so nice. I did tell the front desk about it only the time we check out. We transferred to another hotel after metro park!
verified t.selfJul 10, 2019 I liked that it was near a major street (salinas drive). It made it easy to use as a reference point. Lot's of areas of interest that are easy to get to, specially Sugbo Mercado in IT Park.
Some things that I didn't like:
The streets heading to the hotel at night is really dark. I understand there's not much you can do about it, because that's on the city to fix. That being said, it's not a very welcoming walk, when you're walking at night.
For some reason, I had a hard time accessing the hotels wi-fi. it kept cutting off. The first password I got didn't work When I called for assistance, the lady sent an employee to come up and enter it for me. The employee did write down the password for me, but I don't know why it couldn't have been given through the phone.
The drain in the bathroom stunk. I think it was just the sewage gas backing up. It did go away once water went down the drain.
I'd still recommend this place, but give caution as well.
verified t.selfMay 31, 2019 Close to venue of conference.
IT IS A OLDER CHEAP HOTEL STAFF ARE NICE BUT FACILITIES ARE OLD PLACE IS IN DECLINE GOOD FOR ONLY A SHORT STAY.
verified t.selfMay 17, 2019 Close to all places we needed to visit most of all the hotel was Clean and the staff were friendly and helpful
verified t.partnerMay 09, 2019 ???????????????
Good for one night not more
verified t.familyFeb 24, 2019 we came for the pool but its always not available for use because of ongoing parties & wi fi is terrible
The place was difficult to find, just up some back street location, the condition of the hotel was very poor
Reasonable price, you are paying for what it is. Staff are friendly and courteous. Food is price right deliciously cook proportionate to human consumption meaning lesser waste. I would recommend thiis Hotel to my friends who might need to stay in Cebu city on limited stay.
