caitlin.friendsMay 10, 2023 Beautiful resort and incredible staff.
The food and serving size was fair for the price. Staff was extremely helpful and friendly.
Rooms could be updated and repaired and the pools were in poor condition unfortunately.
thomas.family_with_childrenFeb 21, 2023 Nice beach with calm waters to relax and unwind from modern life - the road was a bit far and rocky at the last leg to get there - still worth the experience.
verified t.familyJul 16, 2019 This is a nice place to relax. Not a lot 2 do, so if stating busy with activities is your thing, this is not for you.
The rooms are clean, but maintenance would make it more enjoyable. Simple things such as tightening a screw to keep a lamp together or adjusting the shower door to roll. This type of preventative maintenance would help the wear and tear overall. Pool maintenance would be nice also. Simple things like this is what brings guest back.
The food and its service was better this year than in prior years. I believe this was because there were more guests .
Billing can be much improved. We caught several errors.
A final note would be that it would be nice if there was a dedicated area for smokers. Its not pleasant for those who dont smoke to be subject to it while eating.
Overall its a nice quiet place to relax. To justify the higher costs of this resort, maintenance in roons and grounds must be done for return trips.
We were not accomodated to the room we have booked online but nevertheless they compensated by giving us the privileges of our room choice .. very heartwarming staff and nice pizza
An amazing overall experience. Beautiful and well maintained grounds, comfortable rooms, peaceful surroundings. The staff made every effort to make our stay memorable. Everyone from Benjie (manager), Maryjo, Lorna, Evalyn, Faith, Jennifer, Rubelyn, Mia, the wonderful cooks who made delicious meals, Mitch the diving instructor and Aries—- many thanks for your kind attention to the smallest of details. Your kindness and compassion for my handicapped brother and accommodating our challenging requests did not go unappreciated.
I highly recommend visiting this little slice of heaven. We’ll definitely be back.
verified t.family_with_childrenJan 06, 2019 Love the place,quiet,courteous staff.You have to order the food ahead of time and they serve it to your convenient time,it’s superb.
Had a bad experience. customer service is terrible.
Relaxing stay. Food is ok but food service is slow
No refrigerator in the room asked for it, never brought one, So the Yogurt that was brought for my GF medical condition went bad along with the milk she drinks for stomach problems, has to ask for sundries. No manager on duty with absentee owners you can understand the substandard service, will not recommend to friends and stay at artistic dive as normally done in the past, there you are treated like family
The service was much improved from a year ago. Still pretty poor wi-fi. The help were
Think twice before travelling that far.
Was expecting more based on reviews
Great value for monet RELAXING STAY
I was amazed how peaceful and relaxing the place is. Rooms are very spacious and well appointed. Staff and management are very attentive. Kudos to Nabulao Beach Resort
Best Hotel and Resort in the area hands down!
Check in was swift and easy. The staff was sure to inform me of all the details concerning our stay. From breakfast through dinner the food choices were perfect. We would definitely return.
Relaxing and accommodating
We had a very relaxing time, the atmosphere was quiet and peaceful despite the construction happening at the time. The food was delicious and the staff very graciously accommodated our changed plans, we only wish we knew about the complimentary breakfast. The room was perfect for us and the beach and pool areas were great hang-out times.
What was a four hour drive, took 7 hours on bus. Phew. Owners are quite nice. New construction was going on (looks amazing). And was a major distrction. Very funny rules that would insult the average traveler (no food or drink in room....). Staff is new and un-trained. Manager needs training in hospitality as well. Foods menu needs expansion, and I was told it would increase. In fairness it was obvious they were in transition. In fairness to me, it made for an un-enjoyable trip. We never learned what activities were available because no one told us (even after multiple asks). No internet access in room (which is a good thing because it forces you outside). Low voltage, so laptop and phones wouldnt charge (so you had to go outside and enjoy the natural beauty). The views and night time music was very nice and made quite a nice memory. I wish them the best because it is a gem tucked away in paradise. Keep an open mind.
Friendly staff & good food
Of the friendly staff Bebing (food & beverage) was the friendliest. Her service offset the friendly but somewhat unconfident demeanor of the reception staff. The food, kinda pricey but reasonable for resort standards, was delicious & had good portions.
Somewhat rustic place on a nice location
We stayed in the family room with a nice view of the water.One screen door was broken,we have to ask for additional towels , housekeeping was not done everyday but we did not bother to ask.On the positive side,Jacinto , the cook ,was excellent.He accomodated all our requests & whipped up delicious dishes! Arve one of the dining staff was accomodating as well & prepared delicious desserts for us.My nieces & nephew enjoyed jet skiing & banana boat ride. Rodrigo who's in charge of the watersports is excellent as well,he made sure
everybody had a good time.Overall we had a wonderful time.
Semi nice resort on beach.
The staff was excellent, very friendly, and always willing to serve. I had no problems with that. They deserve a raise. The beach was nice but could had used some new furniture. It took away from the ambiance of the resort. The roofs on the resort was an eyesore to me and took away from the appeal also. Driving into the resort also didn't look appealing as well as the jet ski and boats they had sitting next to the restaurant. Once I was settled in, as long as I stayed close to the restaurant, bar, and pool area, I felt more at ease and relaxed. If the price was about half, maybe 2/3rds what I paid I would had expected what I got, but the resort is way to pricey for what I did get. The staff was world class and for what I paid I hope they get paid well because it was them that made me feel at home. The owner needs to invest in a better ambiance for the price I paid. They did offer a ride to the bus stop and that was a plus. I would stay again if the cost were lower. Maybe $75 U.S. a night, but I think if they did some upgrades and made the resort look friendlier driving into the resort, I'd think the cost per night could be justified. The pool was clean and nice and in shade. I couldn't get any hot water but the water was warm enough to take shower anyway. They also need a gift shop with t shirts and sell personal care products like shaving cream which I could not find anywhere.
Klein aber Fein und immer ein Besuch wert
es war ein sehr schöner Aufenthalt für uns alle und wir haben es genossen,insbesondere das Personal und May Anne,die Frau für alles mit viel Engagement und mit Herz
Danke May Anne
