pradeepa.familyNov 24, 2024 Small rooms , no reception for check inn, check in in other hotel £ sty somewhere else.tiny slippery walk inn shower. Don’t add these kind of rooms in Expedia.
nicholas.partnerNov 01, 2024 Amazing staff and rooms! Tis in a very busy part of the city; only warning would be to prepare to have to find parking. But i would highly recommend!
joerg.partnerSep 22, 2024 It was a decent place to stay in Lisbon. Every place was easy to reach from there and very accessible and friendly administration desk across the street.
hiren.partnerJul 01, 2024 Staff were accomadating and friendly. Only 2 stop metro ride to main town which was very convenient. 30minutes by car to airport also.
Great apartments in a good walking distance to alfama which was where most of my trip was based. Felt like a safe area too which was nice as a female solo traveller. Room had everything I needed. Can be quite noisy ant night and noise from the aeroplanes is regular so a pair of earplugs for night is definitely recommended.
For the price we were pleased clean and modern property
Good value. Excellent service.
The staff were awesome. Loved the buffet breakfast. 😋
A Stay Marred by Neglect and Unresolved Issues
I stayed for three nights in room 305 and was met with a series of issues. There was a mouldy smell, leading to a cough, and a sewage odor in the bathroom. I found a cockroach, and the door didn't close securely. The sofa bed was uncomfortable, and the noise from the boilers was unbearable. Only half the power sockets worked, and the soap holder fell during the night. Despite reporting these problems, the receptionist’s response felt insincere. I believe they were aware of the issues but chose to do nothing. Avoid this place.
Pros
The location was good, the metro station is in front of the hotel and walking distance to the city centre.
The staff at the sister hotel (who gave us our key and assisted with check in and check out) are very kind and frendly. The room was clean and kept this way throughout our stay.
The room was ample sized for a city centre and shower hot and with strong water pressure.
The bed was huge and we both had a comfortable nights sleep for the duration of our stay.
The A/C worked great for heating and cooling the room.
The safe was convenient and easy to use.
Cons
The apartment complex appeared to be under construction / unfinished.
When we initially went to our room there was an overwhelming smell of must/ plaster or that the room hadn’t been aired out for a while. Thankfully by the next day this had subsided.
The room was in the lower ground floor, and although we had a courtyard, there was no view from this.
With our room (004) being underground and immediately outside a metro stop, I’d urge anyone who is a light sleeper to upgrade to a room on the upper floors or find an alternative location. The noise was distinctly noticeable and may be highly disruptive for some - we soon got used to this.
Pior hospedagem da minha vida
Para começar não existe cama,é um sofá cama extremamente desconfortável e quebrado que não acomoda duas pessoas!A água do chuveiro não esquenta,para subir as malas tem apenas um pequeno elevador!A recepção é 100 m do local e vc tem que carregar as malas nas mãos até lá!Cafe da manhã só sobras!
So called suit room is just a sofa and two big boilers in the kitchen, even you don't have space to walk, you can not sleep on the sofa, they don't change your room, management is so rude, and uninterested, reception is in an another hotel, won't recommend to anyone
Worst Stay Ever, Would Not Recommend to Anyone
This is the only (so what hotel) that i had to sleep on a sofa, there are two boilers on the kitchen making noise, you can here the metro for the whole night, homeless tents next to the entrance. When we have complains about the room, the management says that we had accepted to stay on a sofa? They changed the room on the last day so we carried our luggages and when we are out they decided to take our luggages to another room without even noticing us. I would not recommend this hotel to anyone, the only credit i can give is to people in the reception (which in fact in another hotel)
A experiência não foi das melhores , primeiro quando cheguei me deram quarto 5. Quarto no térreo aonde se escuta barulho de todos os lados inclusive e ao lado da rouparia. Houve uma noite pelas 2 da manhã os funcionários estavam arrumando a rouparia. No 2 dia de hospedagem entrou uma barata no meu quarto aonde tive q mudar para o 4 andar porém na última noite tbm encontrei outra barata mudando pela 2 vez o quarto. Os funcionários são atenciosos e foram solicitos com as minhas necessidades porém pelo fato das baratas e do barulho não recomendo.
Ótima localizacao, na frente do metro. Funcionários altamente receptivos e agradaveis. Quarto pequeno, e sem acessibilidade. Sem elevador.
Das Zimmer war dunkel und als ich Fenster für Frisches lüft aufgemacht habe,es gab Geruch von Zigaretten.
Die Information, dass das Hotel, indem ich einchecken muss , sich in 100 m Entfernung von der Rezeption befindet habe ich erst erhalten als ich schon auf dem Weg zum Flughafen war. Ich frage mich was Menschen machen, die außerhalb ihrer Heimat keinen Internetzugang haben. An meinem letzten Tag stand nämlich mitten in der Nacht ein Mann vor dem Hotel hat an Türen und Fenstern geklopft und herumgeschrien. Ich habe die Rezeption kontaktiert, es hat sich nichts getan, obwohl die junge Dame meinte, dass sie sich darum kümmern wird. Am Morgen um 7:00 Uhr bin ich schließlich aufgewacht und musste dem Mann helfen mit seinen Koffern einzuchecken, weil auch meine Anrufe einfach nicht mehr entgegengenommen wurden!!! Ich habe das Zimmer mit der Nummer 002 im Erdgeschoss bekommen und konnte alles hören, was sich auf der Straße abgegeben hat. Den einen Stern gibt's nur für die freundlichen cleaning ladies und dem Rezeptionist Pedro Eiras.
Otima, quarto confortável.
Bonito y llimpio . Pequeño pero acogedor , bueno para estancias cortas. El metro está justo en la puerta y el centro está a solo 3 paradas.
verified t.partnerSep 27, 2023 Die Lage ist super, direkt an der U-Bahn. Leider hat man diese auch teilweise gespürt.
Das Personal war perfekt, sehr freundlich, zuvorkommend und die Zimmer wurden täglich gereinigt. Hier mal ein großes Lob an das Personal und vielen Dank, ihr seid alle Spitze. Das Frühstück war ausreichend und egal zu welcher Frühstückszeit man kam, es wurde immer alles wieder aufgefüllt.
Negativ ist die Lautstärke im Zimmer gewesen. Es war bei geöffnetem Fenster sehr laut, vermutlich eine Lüftungsanlage oder ähnliches. Ausserdem zogen, vor allem morgens, Toilettengerüche zum Fenster rein, was wir als sehr störend empfanden.
claude.familySep 20, 2023 Trop bruyant comme environnement! Je n’ai pas aimé que la carte de la chambre soit désactivée avec nos bagages à l’intérieur tout de suite après le petit déjeuner comme si ils avaient peur que l’on ne paie pas le dit petit déjeuner.
Je ne retournerai jamais à cet hôtel!
