Stunning, steeped in history and tradition, with fabulous good old fashioned service standards. Simply blissful. Simply Raffles.
constance.friendsNov 08, 2024 Outstanding in every regard. The service and special touches were second to none.
Great experience at Raffles. Great retreat in the heart of Singapore!
A beautiful hotel with exceptional levels of comfort and quality staff
Raffles lives up to its reputation. The rooms are the pinnacle of luxury. The staff is the best possible, kind and courteous, always going above and beyond to help their residents. The property is immaculate, home to restaurants, bars, shops, and enough to do to occupy a whole day wandering around and enjoying the space.
If you are able, a stay at Raffles is worth your while.
david.partnerJun 22, 2024 One of a kind.
Love the character of the hotel and the outstanding customer service, the only downside is that Asian food (breakfast) didn’t stand out, tasted like food from chain stores.
Incredible service levels !
If we could give 6 stars we would !! Amazing hotel with amazing staff. Had such a memorable stay, everything at this hotel is top quality and was way beyond our expectations. Thank you Raffles !!!!
We stay for two nights and every single time entering the gate we got questioned that if we are staying at the hotel. No welcome words. Staff there pay no efforts to recognize their resident. Not friendly nor reliable.
On the second morning when we are going out and asking the concierge staff to help us to grab a taxi she suggested us to just stop one outside the gate. Though I insisted she call for us and told her our destination. But when we got off the vehicle we found out that the driver toke us to a wrong place…
And no amenities are refilled by the housekeeping thus when I need to use the cotton bud after shower I have to call the front desk and wait for another 20 minutes for it to be delivered.
And… never mentioned the butler, who never showed up during our stay. Though the staff helped us upon our check-in told us that the butler will come to the room to greet us later. But it turns out that no one came. Even our welcome drinks are not served until the night before our departure.
As I already felt uncomfortable and unacceptable at that moment I complained about the butler service to the staff who brought our drinks to room. However till next morning we checked-out and left, we never got any apology or explanation about this.
Absolutely a disappointment and the worst part of our travel to Singapore this time. Will never go back again.
Outstanding room in an amazing hotel
Outstanding premium level of staff, service and facilities.
david.partnerJun 15, 2023 Beautiful old school but modern experience excellent all round
Raffles Singapore lived up to its legacy as one of the finest hotels in the world. From the mentbwe checked in, every aspect of our stay was perfect.
Raffles is truly a Singaporean Treasure. We had the honor of meeting with the Raffles Historian who
Amazing history, the room was spacious with all the modern amenities. Sorrounding garden couyard ls were great.
It’s beautiful, it’s grand, the staff is wonderful, there is unpretentious grandeur, there is history, there’s Tiffin, yes, there is Tiffin, there is…..I don’t know, it’s just perfect, absolutely perfect: we’re going back. And then this: we had forgotten to return our room keys at the end of our stay; on our way back through Singapore, we took a stroll through the area of the Raffles and decided to return our keys. The staff at the entrance greeted us with a smile and told us we shouldn’t have worried, that we could keep our key as a souvenir if we wished. And then he proceeded to get for us an old room key, from the days before the electronic versions: so now I have two sets of keys as souvenirs from the world’s absolute best hotel….we’re absolutely going back…
michael.partnerMay 27, 2022 Our 2nd visit to this beautiful iconic hotel. It's stunning in every way and a must for the discerning traveller.
verified t.partnerJun 26, 2021 Raffles Hotel staff deliver flawless service in the most beautiful hotel. Amenities provided are high quality and everything is extremely lovely. This is by far the best hotel we have stayed in. Including my husband who has spent approx 12 years of nights staying in hotels during the last 25 years all over the world. We have stayed at Raffles twice this year with covid restrictions limiting our travel plans. We will definitely return again!
verified t.partnerFeb 28, 2021 It’s simply beautiful - a TOP property in Singapore. Great food - although waiting time is a bit long. The roof top pool is stunning!!
